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<p class="MsoNormal">I noticed this as well.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">And I agree with your interpretation, Lesley. This change will be implemented automatically.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Wade Guidry<o:p></o:p></p>
<p class="MsoNormal">Library Consortium Services Manager, WACTCLC<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:wadeg@bigbend.edu"><span style="color:#0563C1">wadeg@bigbend.edu</span></a><o:p></o:p></p>
<p class="MsoNormal">(509) 760-4474<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo [mailto:wactclc-primo-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Lesley Caldwell<br>
<b>Sent:</b> Thursday, July 5, 2018 10:04 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> [Wactclc-primo] {Disarmed} Fw: Coming in August to Primo and Primo VE: Simplifying User Sign In and User Area Menu<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p><span style="font-size:12.0pt;color:black">​This is good news! I assume there's nothing we need to do since we are total care and should just see the change in mid-August?<o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:12.0pt;color:black">-Lesley<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Scott Schuetze <<a href="mailto:custdev@exlibrisgroup.ccsend.com">custdev@exlibrisgroup.ccsend.com</a>> on behalf of Scott Schuetze <<a href="mailto:scott.schuetze@proquest.com">scott.schuetze@proquest.com</a>><br>
<b>Sent:</b> Tuesday, July 3, 2018 10:32 AM<br>
<b>To:</b> Lesley Caldwell<br>
<b>Subject:</b> Coming in August to Primo and Primo VE: Simplifying User Sign In and User Area Menu</span><span style="font-size:12.0pt;color:#212121">
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="120" height="52" style="width:1.25in;height:.5416in" id="_x0000_i1030" src="http://files.constantcontact.com/ed20f667be/8d046fd1-9d21-4cb0-b466-578449bf8cf7.jpg" alt="Primo Central Heavy" name="ACCOUNT.IMAGE.239"><o:p></o:p></p>
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<p class="MsoNormal"><strong><span style="font-size:18.0pt;font-family:"Verdana",sans-serif;color:white"> </span></strong><span style="font-size:18.0pt;font-family:"Verdana",sans-serif;color:white"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center;line-height:150%"><b><span style="font-size:14.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:white">Simplifying User Sign In and User Area Menu</span></b><b><span style="font-size:18.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:white"><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Verdana",sans-serif;color:#323232">Dear Colleague,</span><span style="font-family:"Verdana",sans-serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232">There are several enhancements coming in the August release for Primo and Primo VE users, originating from feedback and ideas submitted by the Primo community.
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<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#92D050"> </span><span style="font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black">We would like to highlight one of the more notable UX enhancements for libraries using the new Primo user interface -
<b>simplifying user sign in and the user area menu. </b>We thank all of those that contributed the ideas and feedback in the Idea Exchange, especially for the
<a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fr20.rs6.net%2ftn.jsp%3ff%3d001le3LzNEwcr6zKIix2q5MN4k-1HDHsxmTwaVLrgI_2CYHdEPcieQQHWb_kBS9yhSnlM4E_91B8Ee6XxvfUuXeVj1sf4p9heJldtqYSWpUKua-akQM6fAnrdKz_50EzN72IUPM1lMQBFOtQAsp9aebE5IFUe96apIauIGYBEA2kdKHqZQGzganVG1Aj3YTMjGPtXTFrZBfbn67EB_sLFIT1V5sKlNMazE2mCB1e-JMj-a_cdrGt09TNmVWhqKmF5j6ksq5plcNDJz9xboCQAaus4nWLSiRCdidHP0iE7j0QMswdEe2Yr25tg%3d%3d%26c%3dDa27X88fxwV6tWYd6m42YDRt36EcG-yTe1Vh4uTNfousMeb0TANNdA%3d%3d%26ch%3dPwoAmpvdA5i7l-XLQObkJEqL1Yqv_pviaH6dUGlLJgpKofIokxcnWQ%3d%3d&c=E,1,pV-C7VtL3cv5dTkyAVJBygQgEZf5bZKU0seHY3d1xtnVQvGOXZZ55fDeoNuhyH-oCuNqXErnk4IxVm8tvHW92JYUFzlwS9yGhh46AMyzY3nLGzQ,&typo=1" target="_blank">
idea for one click</a> and <a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fr20.rs6.net%2ftn.jsp%3ff%3d001le3LzNEwcr6zKIix2q5MN4k-1HDHsxmTwaVLrgI_2CYHdEPcieQQHWb_kBS9yhSnNmHQ_GOXO3C3gb5eqaArYSaRpH0Ax7TU60e1G4j-h57ckXqmeUDybx_3O8RT-GVQzyUrQmMb-giBoj2nH5epx-QcG7qOAFHCAwzLJqcUN6Un01asXA2wJjwOLzPTIqTA5M5lTC7f-QkWArxhDfj6VxlXycM_IjEBwpWhm43pqTYkJ5aKpufTb0sLjBTLLZyi2wsocq2GH15h5ReIhGaMBG4lvCvg-3gNaSBvQu5DRS0XZf2nmLj52Q%3d%3d%26c%3dDa27X88fxwV6tWYd6m42YDRt36EcG-yTe1Vh4uTNfousMeb0TANNdA%3d%3d%26ch%3dPwoAmpvdA5i7l-XLQObkJEqL1Yqv_pviaH6dUGlLJgpKofIokxcnWQ%3d%3d&c=E,1,ckX41Sq2mi8Kant5g2OBDyDV4DbR0wefPSgzAvOgbGHoS7OrcWhgsQJjwk2EYkw9f_Wz1VPp1lIy1TKrZRCZml_TvU5U_0eS6c7GrPQF14DMUHGkhw,,&typo=1" target="_blank">
idea for clarifying sign in</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"><br>
We hope answers to the following questions will be useful to you:<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#323232;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Verdana",sans-serif">What are the changes in the new sign in and user area menu?<o:p></o:p></span></li><li class="MsoNormal" style="color:#323232;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Verdana",sans-serif">When and how is it being rolled out?<o:p></o:p></span></li><li class="MsoNormal" style="color:#323232;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Verdana",sans-serif">What are the impacts on existing customizations to user area menu?<o:p></o:p></span></li><li class="MsoNormal" style="color:#323232;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Verdana",sans-serif">How to maintain your existing user area menu?<o:p></o:p></span></li><li class="MsoNormal" style="color:#323232;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Verdana",sans-serif">Why is the language option displayed differently in signed in user area menu vs. guest user area menu?<o:p></o:p></span></li><li class="MsoNormal" style="color:#323232;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Verdana",sans-serif">Is there a way to configure or customize the links in the user area menu?<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif;color:black">What are the changes in the new sign in and user area menu?</span></b><span style="font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Verdana",sans-serif;color:black"><br>
A guest user in Primo will see the "Sign in" button as a separate option. Just one click on that button allows the user to log in.<o:p></o:p></span></p>
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<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="271" height="109" style="width:2.8263in;height:1.1319in" id="_x0000_i1031" src="http://files.constantcontact.com/ed20f667be/97ceeef6-1a2f-420a-883e-a96f763a37a7.jpg" name="ACCOUNT.IMAGE.1214"><o:p></o:p></p>
</td>
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</tbody>
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<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"> <o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black">If a user is not signed in, clicking on the user area menu dropdown link opens the following menu:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="278" style="width:208.5pt">
<tbody>
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<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="278" height="202" style="width:2.8958in;height:2.1041in" id="_x0000_i1032" src="http://files.constantcontact.com/ed20f667be/70ad2917-78da-4a83-89e6-2cb80b63eec2.jpg" name="ACCOUNT.IMAGE.1213"><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Verdana",sans-serif;color:black"><br>
Once the user is signed in, the user name will be displayed next to the dropdown option for the user area menu:<o:p></o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="264" style="width:2.75in">
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<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="264" height="97" style="width:2.75in;height:1.0138in" id="_x0000_i1033" src="http://files.constantcontact.com/ed20f667be/4a0c6a56-e186-487d-890b-77153fcb2bdb.jpg" name="ACCOUNT.IMAGE.1212"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black;display:none"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="264" style="width:2.75in">
<tbody>
<tr>
<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in">
<p class="MsoNormal"> <o:p></o:p></p>
</td>
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</tbody>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif;color:#323232">If signed in, clicking on the user area menu dropdown link opens the following menu</span><span style="font-size:12.0pt;color:#323232">: <o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232"> </span><span style="font-size:12.0pt;color:#323232">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="261" style="width:195.75pt">
<tbody>
<tr>
<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="261" height="284" style="width:2.7152in;height:2.9583in" id="_x0000_i1034" src="http://files.constantcontact.com/ed20f667be/f77c1996-4582-4dab-a738-3d3dc5b329f8.jpg" name="ACCOUNT.IMAGE.1211"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif;color:#323232">When and how is it being rolled out?</span></b><span style="font-family:"Verdana",sans-serif;color:#323232"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232">The new sign in and user area menu will be released
<b>out of the box</b> for both <b>Primo</b> and <b>Primo VE</b> on August release starting rollout on July 22, 2018, available first in the Sandbox.<o:p></o:p></span></p>
</div>
<ul type="disc">
<li class="MsoNormal" style="color:#323232;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span style="font-size:7.0pt;font-family:"Times New Roman",serif"> </span><span style="font-family:"Verdana",sans-serif"><a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fr20.rs6.net%2ftn.jsp%3ff%3d001le3LzNEwcr6zKIix2q5MN4k-1HDHsxmTwaVLrgI_2CYHdEPcieQQHcc27SqCHKRdw9WjEFCl1_Bqk3Fl1ImUpGZFuSeN0kC4PFtl5edgwQJZgqUIq42CwpeEDNlJnPANYaqa3FbPSWKSeCgozGIsJWpiy2Rq5N3g2KMQkuuw-BLBP4ZvwBH_4bBjNYguxE8s40AZMhBkAWPA6vyN3KKaNS1LhrTygfRA-Z9bcQA8icFoP00y9MFcdT4cqmZ9_-fK6-3QroC3uoY%3d%26c%3dDa27X88fxwV6tWYd6m42YDRt36EcG-yTe1Vh4uTNfousMeb0TANNdA%3d%3d%26ch%3dPwoAmpvdA5i7l-XLQObkJEqL1Yqv_pviaH6dUGlLJgpKofIokxcnWQ%3d%3d&c=E,1,v_U-xUr3JSXApOgSyRtUT-BoNQ0GwyTjHvl_VfJQHkvLqpooWm6TIn3p_jrsz9Znc9IAunCIWJ_zA27zH3SwKU3WKBlYu6WLEDnLnSlNYl6x&typo=1" target="_blank">Primo
 August release schedule</a> <o:p></o:p></span></li><li class="MsoNormal" style="color:#323232;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span style="font-family:"Verdana",sans-serif"><a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fr20.rs6.net%2ftn.jsp%3ff%3d001le3LzNEwcr6zKIix2q5MN4k-1HDHsxmTwaVLrgI_2CYHdEPcieQQHb9xTVbOwTxn5um9OzRzW8l4wAJH7a6APrz9NXeNmEpo6P4nffS15-lIjGCX6P_nNw9dbCGS-T25YH0mRZ7NjZOi5a-KPw4xpgfL0Y0nkJYHQR3ZBCR30-14RxVDGO5sjXMNXxypit6moDpl7xIBJh-TjZi0sQqHw8-OC575-Dds_GjN-Dji9XUInI-LqosQwIIEte3Iq8s6087oU0IMi6qSqi52dl2c_Q%3d%3d%26c%3dDa27X88fxwV6tWYd6m42YDRt36EcG-yTe1Vh4uTNfousMeb0TANNdA%3d%3d%26ch%3dPwoAmpvdA5i7l-XLQObkJEqL1Yqv_pviaH6dUGlLJgpKofIokxcnWQ%3d%3d&c=E,1,zL3tfYyJPPvZwzuyU38buApOszgJ_OXQUaL2YI0WLMQOs7U8mz-Ya8O0YqS_SULLsYGM6wTe3N2Ama9LICqb-ts2wWJ_USnWqXTOyqUAcw,,&typo=1" target="_blank">Primo
 VE August release schedule</a><o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black">The new sign in and user area will become the default option in August release and we hope you'll begin to use it. Though, you can continue to use your existing user menu by following
 the instructions noted below until you are ready to transition to the new, default user menu option.<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif;color:#323232"><br>
What are the impacts on existing customization to user area menu?</span></b><span style="font-family:"Verdana",sans-serif;color:#323232"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232"><br>
Since the new sign in and user area will become the default option in August release it may impact any existing user area menu customizations you may have.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232"><br>
We recommend testing in your Sandbox and make any necessary adjustments. If you require more time to test, you have the option to maintain with your existing user area menu as noted below.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif;color:#323232"><br>
How to maintain your existing user area menu?</span></b><span style="font-family:"Verdana",sans-serif;color:#323232"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232"><br>
If you decide to remain with exiting user area menu prior to the August release, to get more time to adjust to the new one, just add to your local customization package the following lines: <o:p></o:p></span></p>
</div>
<div style="margin-left:1.0in">
<p class="MsoNormal"><i><span style="color:#44546A"><br>
prm-user-area{</span></i><span style="font-family:"Verdana",sans-serif;color:#323232"><o:p></o:p></span></p>
</div>
<div style="margin-left:1.0in">
<p class="MsoNormal"><i><span style="color:#44546A">    display:block!important;</span></i><span style="font-family:"Verdana",sans-serif;color:#323232"><o:p></o:p></span></p>
</div>
<div style="margin-left:1.0in">
<p class="MsoNormal"><i><span style="color:#44546A">}</span></i><span style="font-family:"Verdana",sans-serif;color:#323232"><o:p></o:p></span></p>
</div>
<div style="margin-left:1.0in">
<p class="MsoNormal"><i><span style="color:#44546A">prm-user-area-expandable{</span></i><span style="font-family:"Verdana",sans-serif;color:#323232"><o:p></o:p></span></p>
</div>
<div style="margin-left:1.0in">
<p class="MsoNormal"><i><span style="color:#44546A">    display:none!important</span></i><span style="font-family:"Verdana",sans-serif;color:#323232"><o:p></o:p></span></p>
</div>
<div style="margin-left:1.0in">
<p class="MsoNormal"><i><span style="color:#44546A">}</span></i><span style="font-family:"Verdana",sans-serif;color:#323232"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232">This change will force the exiting user area to be displayed. The above lines can be adjusted any time, even prior to the August release.<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232"> </span><span style="font-size:12.0pt;color:#323232"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232">Please note that our preference is to support only one user area option in the future and provide that support to the newest format, especially since it originated from community
 feedback. <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif;color:black"><br>
Why is the language option displayed differently in signed in user area menu vs guest user area menu?</span></b><span style="font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"><br>
Since it's more common for a guest user to look for a way to change their language, this language option should be at the top of the guest menu. For users that have signed-in, languages are included as part of their settings.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif;color:black"><br>
Is there a way to configure or customize the links in the user area menu?</span></b><span style="font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"><br>
Currently the links in the user area are fixed, though based on feedback from community we hope to supplement with additional options.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black">Let us know if you have any feedback, thoughts or questions regarding this specific enhancement by filling out our
<a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fr20.rs6.net%2ftn.jsp%3ff%3d001le3LzNEwcr6zKIix2q5MN4k-1HDHsxmTwaVLrgI_2CYHdEPcieQQHb9xTVbOwTxnczXV6csfbr3vwxHtXYr9rGIgns2vCz2Y7kfDmQrjLbu98yvAJ916c_yKULQE8d-tsr8u2nF5xQUYjgeWo7etuBJWdug8Qg_evK0L9xwHFmnvM8J4kDnepzgL_ZdKFP_LAKa49TsixvndkT_pcJtfGQ%3d%3d%26c%3dDa27X88fxwV6tWYd6m42YDRt36EcG-yTe1Vh4uTNfousMeb0TANNdA%3d%3d%26ch%3dPwoAmpvdA5i7l-XLQObkJEqL1Yqv_pviaH6dUGlLJgpKofIokxcnWQ%3d%3d&c=E,1,cIKlN--B_SQInV-35kfmBIdN9VIGIUWdJFfzlBtUATMqEPMZ-G9Gy9aQiAK42EnmBvZF_VadVrRnDimTpPZi9gaTBpF76TpgTYOTantX3tzH13FbPgcyZsMGGAnJ&typo=1" target="_blank">
feedback survey</a>.<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Verdana",sans-serif;color:#323232"><br>
More details and documentation, across the entire August release, will become available the coming weeks and we hope you can attend one of our release webinars on July 17. Registration for the webinars is available
<a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fr20.rs6.net%2ftn.jsp%3ff%3d001le3LzNEwcr6zKIix2q5MN4k-1HDHsxmTwaVLrgI_2CYHdEPcieQQHX1CpeDAQosLH9Scuen42ob0fcpXP-ahl7SFd3nGANbkhuOkWHwAIZy6FWw4NyUkcJqXHv0OY2LVREMO8rajND1qP2OcsadnsFNO2F0Vuuc-qAleNbt06vd4yAvMQ7F7I9rfv0RmzVgZCG0dIY-4cXSjFJ688H7G_hSpiR9HnRrw0L9sYUGiP93cpKwO5Zj6NLlhuZEoyV5sti3yQeR12p6BUL3KwPbmZudUSqnEUopo%26c%3dDa27X88fxwV6tWYd6m42YDRt36EcG-yTe1Vh4uTNfousMeb0TANNdA%3d%3d%26ch%3dPwoAmpvdA5i7l-XLQObkJEqL1Yqv_pviaH6dUGlLJgpKofIokxcnWQ%3d%3d&c=E,1,4SLSbSrgh98erEDz0vOWCgxSppjS5cYWssxk3-eqv0AoAIFafnETkqFUzaayqN15sBfE8jKrFxgjb8UVyjVBUDzUC8-8QCH1AdUGNlxTgE0R&typo=1" target="_blank">
here</a>.<o:p></o:p></span></p>
</div>
</div>
</div>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:#323232">If you have any questions about Primo, please submit a case through our</span><span style="font-family:"Verdana",sans-serif;color:black">
<a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fr20.rs6.net%2ftn.jsp%3ff%3d001le3LzNEwcr6zKIix2q5MN4k-1HDHsxmTwaVLrgI_2CYHdEPcieQQHRpNdUjE2lwcqm2BlWe7hYvcaqzMk-PNeYtuViBuqkVQGRuQmm3B_xAft3MUZbCuyg9npR84R3dfkq8tKPQoJMr_pcGZFC11JPjrCD9LAZYpLfb_BMbd7yaKlUr9YqmkdA%3d%3d%26c%3dDa27X88fxwV6tWYd6m42YDRt36EcG-yTe1Vh4uTNfousMeb0TANNdA%3d%3d%26ch%3dPwoAmpvdA5i7l-XLQObkJEqL1Yqv_pviaH6dUGlLJgpKofIokxcnWQ%3d%3d&c=E,1,oQDWbj4z3Su-NUE5ZZ-BbXF0qYS2dIbue8gk7G6mqJlzLbPPq_X2UiQ9yn__yJIcB7E5skOQ9LpfhRgLUag7nfLzXOxaAtCNZ7zGkO3lNfY,&typo=1" target="_blank">
<span style="color:#0563C1">Support Portal</span></a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Verdana",sans-serif;color:#323232">Regards,<o:p></o:p></span></p>
</div>
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</div>
<div>
<p class="MsoNormal" style="line-height:150%"><b><span style="font-size:12.0pt;line-height:150%;font-family:"Verdana",sans-serif;color:#333333">The Primo Product Management Team</span></b><span style="font-size:12.0pt;line-height:150%;font-family:"Verdana",sans-serif;color:#323232"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:150%"><span style="font-size:12.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#323232"> <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="156" height="65" style="width:1.625in;height:.6805in" id="_x0000_i1035" src="http://files.constantcontact.com/ed20f667be/df64cb0e-8692-4400-8208-461b2a60c956.png" name="ACCOUNT.IMAGE.1040"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1037" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1039" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.0486in;height:.0069in" id="_x0000_i1043" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;display:table" id="content_LETTER.BLOCK32">
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<div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#595959"><a href="mailto:custdev@exlibrisgroup.com" target="_blank"><span style="color:#595959">custdev@exlibrisgroup.com</span></a>
 | <a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fr20.rs6.net%2ftn.jsp%3ff%3d001le3LzNEwcr6zKIix2q5MN4k-1HDHsxmTwaVLrgI_2CYHdEPcieQQHZefgWmwkWK3QcmyOLJHLSBjHxCsvLHtW6k0fUYwEdnoUJJLPrVHwoejKwu_j4kZWnhZatL0h7LNxmmkXHONZ8slIXHFHQ8Fov1rNvRJI8XYkeqg-VbVFF10rOk3maP4Gw%3d%3d%26c%3dDa27X88fxwV6tWYd6m42YDRt36EcG-yTe1Vh4uTNfousMeb0TANNdA%3d%3d%26ch%3dPwoAmpvdA5i7l-XLQObkJEqL1Yqv_pviaH6dUGlLJgpKofIokxcnWQ%3d%3d&c=E,1,X0V-G0xAbFtqP9pCTKuiYJqjbJpKsLabx0jJOQiY80Y7cAU0MjjACZYBT6vtFb3-CwaNoG2qic2DeEZhh3Z_MV-abMl0dg7AD1-kNuwTQlMMue2y0US-hOQ,&typo=1" target="_blank">
<span style="color:#595959">http://www.exlibrisgroup.com</span></a><o:p></o:p></span></p>
</div>
<p align="center" style="text-align:center"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#595959">Ex Libris North America<o:p></o:p></span></p>
<p align="center" style="text-align:center"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#595959">313 Washington Street Suite 308<o:p></o:p></span></p>
<div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#595959">Newton, MA 02458<o:p></o:p></span></p>
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