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<p class="MsoNormal"><span style="color:#1F497D">Hi Kirsti,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I don’t know if this helps, but when I tried to replicate your North example using the link below, I only saw the ebook twice.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">One of the records has a link to ebrary, is that the one you’re have trouble with? I’m wondering if it’s an old ebrary link that was moved to Ebook Central in Alma? (see below)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">My other thought is that maybe it’s related to Dale’s reported issue when you have something activated in both PCI and Alma, and get duplicate records?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Finally, you might want to talk to Ex Libris about your deduping settings. We had to adjust ours at Pierce College.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Good luck!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Lesley<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><img width="1680" height="1050" id="_x0000_i1029" src="cid:image005.png@01D35175.CBDF7840"><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo [mailto:wactclc-primo-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Thomas, Kirsti<br>
<b>Sent:</b> Monday, October 30, 2017 11:37 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> [Wactclc-primo] Need help troubleshooting triplicate records in Primo<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText">I'd appreciate help to figure out why we have a title showing up 3 times in a list of Primo search results.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">When you search for the book <i>Nothing but Love in God's Water</i> in the Everything scope in our Primo instances…<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">links to the ebook show up 3 times in the North instance:<o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="color:black"><a href="https://northseattle-primo.hosted.exlibrisgroup.com/primo-explore/search?vid=NSEATTLE&sortby=rank&lang=en_US"><span style="font-size:11.5pt;font-family:"Helvetica",sans-serif">https://northseattle-primo.hosted.exlibrisgroup.com/primo-explore/search?vid=NSEATTLE&sortby=rank&lang=en_US</span></a><o:p></o:p></span></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><img border="0" width="723" height="630" id="Picture_x0020_1" src="cid:image006.png@01D35175.CBDF7840"><o:p></o:p></p>
<p class="MsoPlainText">and 2 times in the Central and South instances:<o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:14.0pt"><span style="font-size:11.5pt;font-family:"Helvetica",sans-serif;color:black"><a href="https://seattlecentral-primo.hosted.exlibrisgroup.com/primo-explore/search?vid=CSEATTLE&sortby=rank&lang=en_US">https://seattlecentral-primo.hosted.exlibrisgroup.com/primo-explore/search?vid=CSEATTLE&sortby=rank&lang=en_US</a><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:14.0pt"><span style="font-size:11.5pt;font-family:"Helvetica",sans-serif;color:black"><a href="https://southseattle-primo.hosted.exlibrisgroup.com/primo-explore/search?vid=SSEATTLE&sortby=rank&lang=en_US">https://southseattle-primo.hosted.exlibrisgroup.com/primo-explore/search?vid=SSEATTLE&sortby=rank&lang=en_US</a><o:p></o:p></span></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">The first record to appear has an additional (major) problem that I've reported via SF Case #0048395-- there's information for 2 separate ebooks on the same bib. The link takes you to the ebook of
<i>Nothing but Love in God's Water</i>, as shown on the book cover, even though the title , one of the ISBNs, and some of the subject headings are for a completely separate book.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">I can tell from the record display that the first record is coming from Alma:<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><img border="0" width="550" height="425" id="Picture_x0020_3" src="cid:image007.png@01D35175.CBDF7840"><o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">I'm not quite sure where the other 2 records are coming from.
<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">This "duplicate" record shows up in all 3 Primo instances, and isn't from Alma. No source for the record is listed:<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><img border="0" width="431" height="396" id="Picture_x0020_4" src="cid:image008.png@01D35175.CBDF7840"><o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">This "triplicate" record only shows up in the North instance of Primo. Source of the record is listed as "Ebook Central Perpetual and DDA titles (ProQuest)":<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><img border="0" width="652" height="457" id="Picture_x0020_5" src="cid:image009.png@01D35175.CBDF7840"><o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Any ideas why we're getting duplicate and triplicate records? Something to do with collections activated in PCI?<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">It will be ok!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kirsti S. Thomas<o:p></o:p></p>
<p class="MsoNormal">Library Technical Services Manager<o:p></o:p></p>
<p class="MsoNormal">Seattle Colleges<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:kirsti.thomas@seattlecolleges.edu">kirsti.thomas@seattlecolleges.edu</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
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