<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Trebuchet MS";
panose-1:2 11 6 3 2 2 2 2 2 4;}
@font-face
{font-family:"Bradley Hand ITC";
panose-1:3 7 4 2 5 3 2 3 2 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle21
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
span.EmailStyle22
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle23
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Yes, and to add further to the discussion…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Some libraries (like Green River, I believe; and my previous institution, University of Puget Sound) choose to have a sort of “local only” scope in Primo. That
is, a scope that does *<b>not</b>* include results from the PCI (primarily, article citations), but only includes things in Alma, namely physical items, and ebook ejournal titles that are locally cataloged or activated.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">And another thing I just noticed… Lily, in your new Primo UI interface (that we’re currently working on), I notice a library facet, that doesn’t appear in your
current production Primo UI.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">My guess is that Library facet would include both checked out and non-checked out things. Though, I’m under the impression that the new Primo UI picks up the
same faceting configuration as the old Primo UI, so I’m not sure why the facet appears in one and not the other.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><img width="429" height="179" id="Picture_x0020_1" src="cid:image002.png@01D2936C.A22F8520"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
Wade Guidry - <a href="mailto:wadeg@bigbend.edu"><span style="font-family:"Times New Roman",serif">wadeg@bigbend.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Library Consortium Services Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Washington Community & Technical Colleges Library Consortium (WACTCLC)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">(509) 760-4474<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wactclc-primo [mailto:wactclc-primo-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Jennifer Rohan<br>
<b>Sent:</b> Wednesday, March 1, 2017 3:05 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> {Spam?} Re: [Wactclc-primo] Primo Facets - Question<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">One small caveat to this discussion that I recently came across:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">“Available in the Library” show all the physical items that are located in the library AND that have an “available” status, meaning if your institution owns one copy of “Catcher
in the Rye” and it is currently checked out, then users who search for “Catcher in the Rye” and limit by “Available in the Library” will NOT see that book in the results list.<span style="color:#1F497D"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-family:"Trebuchet MS",sans-serif;color:#7030A0">Jennifer Rohan<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#1F497D">Reference and Instructional Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#1F497D"><a href="http://www.greenriver.edu/academics/library.htm">Holman Library</a>, Green River College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#1F497D">(253) 833-9111 Ext. 2102<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#1F497D"><a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=frame&institution=13013&type=2&language=1">Chat with a Librarian 24/7</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> Wactclc-primo [<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">mailto:wactclc-primo-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Kun, Lily<br>
<b>Sent:</b> Wednesday, March 01, 2017 2:57 PM<br>
<b>To:</b> WACTCLC Primo discussions<br>
<b>Subject:</b> {Spam?} Re: [Wactclc-primo] Primo Facets - Question<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thanks for the explanation, Wade. I had a feeling I didn’t want to go the Collection route, but wasn’t sure.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">One of my librarians like to teach students to look for the “Books for Checkout” link to get the physical books because this will limit the search to just the books in the
library. “Available in the Library” usually will show all the physical items that are located in the library, including DVDs, printed maps, reference books, etc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Let me make sure I understand your explanation. In the “bottled water” example, if one of the three items was a DVD, then the “Location in the Library” facet will show up because
we have two different locations. However, because all three of the items have the same location, the location facet doesn’t show up because Primo doesn’t see a need to do so due to the fact that there is only one location and doesn’t need differentiating.
Right?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Bradley Hand ITC"">Lily<o:p></o:p></span></b></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wactclc-primo [<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">mailto:wactclc-primo-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Guidry, Wade<br>
<b>Sent:</b> Wednesday, March 01, 2017 2:38 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> {Spam?} Re: [Wactclc-primo] Primo Facets - Question<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Lily,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Basically, for the search ‘bottled water’, your local items all appear in a single location (“Books for circulation”). Since there is only one entry for location in the location
facet, there is (based on Primo logic) no need to display that facet.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">In the case of ‘bottled water’ search, the ‘available in the library’ facet serves as the way to see your local, physical items.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">All of the other results for ‘bottled water’ are electronic, and the facet analogous to ‘location’ for electronic resources is ‘collection’, rather than ‘location’ (since ‘location’
means physical location). And, there are multiple collection values represented in the search results, so that facet appears. (If all the electronic results happened to be in the same ‘collection’, then the collection facet would not appear.)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The offered work around in SF is to combine the location and collection facets into one. Since, for most searches, the combination of location and collection would result in
more than 1 facet, and thus the multiple facets would be displayed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">However, I would NOT recommend doing this, since you then lose dedicated faceting for physical vs electronic.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">In the end, I don’t think that not displaying the location facet if there is only one physical location represented in the search results is a big problem. It’s mostly about
understanding why, I think.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Since ‘available in the library’ will serve the same purpose.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">But that’s just my gut feeling, and I may not be aware of the impact on your end.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Are you finding that users are being confused or misled by this Primo behavior?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wactclc-primo [<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">mailto:wactclc-primo-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Kun, Lily<br>
<b>Sent:</b> Wednesday, March 1, 2017 1:34 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [Wactclc-primo] FW: Primo Facets - Question<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Is anybody having problems with items not appearing in the proper facets? Some of our physical books are not appearing in the “Books for Checkout” facet. However, they are
appearing in the “Available in the Library” facet. We put in a SalesForce ticket to ask about it and received a response that we can’t decipher.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We were given a workaround, but we are not sure what the difference is between a “Location in the Library” facet and a “Collection” facet. Can anybody help us decipher this?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">This is the suggestion from SalesForce:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">I can suggest a workaround - instead of having a separate "Location in Library" facet, we could display your library locations in the Collection facet. The Collection facet is used by the Primo
Central records, which will make it much less likely for the facet to have less than two values to display.
<br>
At the moment you are not displaying the Collection facet at all, so I'm guessing that you might not like it or not find it beneficial, but unfortunately this is the only solution I believe will work as the behavior you're experiencing is correct and cannot
be changed.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Bradley Hand ITC"">Lily<o:p></o:p></span></b></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Support Portal [<a href="mailto:supportportal@exlibrisgroup.com">mailto:supportportal@exlibrisgroup.com</a>]
<br>
<b>Sent:</b> Monday, February 27, 2017 9:28 AM<br>
<b>To:</b> Kun, Lily <<a href="mailto:lkun@spscc.edu">lkun@spscc.edu</a>>; Laurente, Kathleen <<a href="mailto:klaurente@spscc.edu">klaurente@spscc.edu</a>><br>
<b>Subject:</b> New comment received for case #00388653, Title: "Books for Checkout" facet not showing for physical books in Alma ref:_00D300NaN._5003219IHPe:ref<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center;background:white;vertical-align:top">
<span style="font-family:"Arial",sans-serif;border:solid windowtext 1.0pt;padding:0in"><img border="0" width="298" height="150" id="_x0000_i1025" src="cid:image001.jpg@01D2936B.69B09690" alt="Image removed by sender."></span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><br>
<br>
Dear Lily Kun, <br>
<br>
A new comment was received for case #00388653: <br>
<br>
Case Title: "Books for Checkout" facet not showing for physical books in Alma <br>
<br>
Last comment: <br>
Hi Lily, <br>
<br>
The facet behavior you're seeing is expected. <br>
Primo is hard coded to only display a facet if there is more than one value to display. When you search for "bottled water" all of the items that have the location facet belong to the same location so the facet does not display. You can find the records by
using the "Available in the Library" facet instead. <br>
<br>
I can suggest a workaround - instead of having a separate "Location in Library" facet, we could display your library locations in the Collection facet. The Collection facet is used by the Primo Central records, which will make it much less likely for the facet
to have less than two values to display. <br>
At the moment you are not displaying the Collection facet at all, so I'm guessing that you might not like it or not find it beneficial, but unfortunately this is the only solution I believe will work as the behavior you're experiencing is correct and cannot
be changed. <br>
<br>
Please let me know what you think! <br>
<br>
<br>
Thank you, <br>
<br>
Maria Botvinik <br>
NA Tier 1 Team Leader <br>
Ex Libris, a ProQuest company <br>
<br>
Status: Pending Customer Response <br>
<br>
Priority: Normal <br>
<br>
Description: <br>
When I did a search for "bottled water" in Primo, I found three (3) books available in the library. Because all three of these books have a "Books for Checkout" location, I expected to have a "Books for Checkout" facet under Refine My Results | Location in
Library. However, the "Books for Checkout" facet did not show up as an option to refine my results.
<br>
<br>
When I did another search for just "water" in Primo, the "Books for Checkout" facet appeared. Why is the "Books for Checkout" facet appearing for some searches that have physical books and not other searches that have physical books?
<br>
<br>
See attached document for screenshots. <br>
<br>
FYI: When I checked all three of the records information under the "Get It @ SPSCC Library" tab, it has "Books for Checkout" in the location. When my cataloger compared these three records with other book records in Alma, we found out they had identical information
in the holdings and locations information. <br>
<br>
Lily <br>
<br>
Direct Link: <a href="https://exlibrisgroup.my.salesforce.com/50032000019IHPeAAO">
Click Here </a><br>
<br>
Best Regards, <br>
Ex Libris Support <br>
<br>
ref:_00D300NaN._5003219IHPe:ref </span><o:p></o:p></p>
</div>
</body>
</html>