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<p class="MsoNormal"><span style="color:#1F497D">There are a couple of answers to this question.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The first is that you should have access to Primo Analytics (see screenshot below).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Primo Analytics is the newer, preferred way to pull statistics out of Primo Back office, as should probably be the way you start generating statistics out of Primo (I don’t know if the older Primo reports have
been end-of-life’ed, but I suspect it’s a possibility).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">To use the older reports in the “Primo Reports” section, you just need to navigate to the PBO using the “official” WACTCLC PBO URL, rather than the separate “institutional” PBO URLs, which mask the root URL.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">So, to use the original-style Primo reports, just navigate to the PBO using this more WACTC-level URL:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://statewa-primo.hosted.exlibrisgroup.com:1601/primo_publishing/admin/acegilogin.jsp">http://statewa-primo.hosted.exlibrisgroup.com:1601/primo_publishing/admin/acegilogin.jsp</a><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">And then log in with your regular, current PBO credentials. By doing that, the links within the “Primo Reports” section should work fine.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="459" height="384" id="_x0000_i1028" src="cid:image004.png@01D27C9B.452937F0"><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D"><br>
Wade Guidry - <a href="mailto:wadeg@bigbend.edu"><span style="font-family:"Times New Roman",serif;color:blue">wadeg@bigbend.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Consortium Services Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Washington Community & Technical Colleges Library Consortium (WACTCLC)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">(509) 760-4474<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo [mailto:wactclc-primo-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Ammons, Doug<br>
<b>Sent:</b> Wednesday, December 7, 2016 6:32 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Reports - Help<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Traci,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">We are having the same problem but it’s been a low priority while we deal with other issues. We had a similar problem just getting to the Primo BO back in Spring, it had something to do with a network security
setting and the colon in the web address. I think our IT folks had to set up an exception for us.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Doug<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> Wactclc-primo [<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">mailto:wactclc-primo-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Wednesday, December 07, 2016 3:32 PM<br>
<b>To:</b> <a href="mailto:Wactclc-primo@lists.ctc.edu">Wactclc-primo@lists.ctc.edu</a><br>
<b>Subject:</b> [Wactclc-primo] Primo Reports - Help<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi all, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am trying to run a report in Primo for the number of searches for the last fiscal year, July 1, 2015-June 30, 2016. When I try to run any of the reports, I get the following error message (see screenshots below).
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is there a configuration change that I need to make? <o:p></o:p></p>
<p class="MsoNormal">Best Regards, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Traci<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Traci Taylor, MLS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Systems Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Bellingham Technical College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">3028 Lindbergh Ave. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Bellingham,WA 98225<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Email | <a href="mailto:ttaylor@btc.edu">
ttaylor@btc.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Phone |360.752.8488<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img border="0" width="147" height="83" id="Picture_x0020_1" src="cid:image005.png@01D27C9B.452937F0" alt="Alma_Certified_Admin_Logo resized"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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