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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks to everyone for responding!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I think the real problem we’re having at Pierce College is trying to make Alma flexible. Haha.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-Lesley<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wactclc-alma <wactclc-alma-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Charly Eaton<br>
<b>Sent:</b> Wednesday, August 12, 2020 9:39 AM<br>
<b>To:</b> WACTCLC Alma Discussion <wactclc-alma@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-alma] [EXTERNAL] - Change Due Date of Lost Item?<o:p></o:p></span></p>
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<b><span style="font-family:"Arial",sans-serif;color:black">CAUTION:</span></b><span style="font-family:"Arial",sans-serif;color:black"> This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this
is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email
<a href="mailto:Helpdesk@pierce.ctc.edu">Helpdesk@pierce.ctc.edu</a> </span><o:p></o:p></p>
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<p class="MsoNormal">Colleen, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Alma does have an overdue status as well as a Lost status. You can control when these statuses are triggered in Configurations - Fulfillment - Physical Fulfillment - Overdue and Lost Loan Profile. At Edmonds for example, a main collection
item becomes Overdue 1 day after the due date. It becomes Lost 2 weeks after the due date. The issue Lesley is dealing with is the inability to revert a Lost item back to Loan status by extending the due date into the future. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Aug 12, 2020 at 8:55 AM McGaughey, Colleen <<a href="mailto:Colleen.McGaughey@cptc.edu">Colleen.McGaughey@cptc.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">I just want to be sure that I understand this - if a item goes a certain amount of time past its due back date its status is automatically changed to lost? Does Alma not have an
"Overdue" item status?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">It would seem that a student/patron would need to be report an item as lost, or go for an extended period of time past its due back date in order for an item to have a "lost" status.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Best,<br>
Colleen<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Wactclc-alma <<a href="mailto:wactclc-alma-bounces@lists.ctc.edu" target="_blank">wactclc-alma-bounces@lists.ctc.edu</a>>
on behalf of Charly Eaton <<a href="mailto:charly.eaton@email.edcc.edu" target="_blank">charly.eaton@email.edcc.edu</a>><br>
<b>Sent:</b> Tuesday, August 11, 2020 4:52 PM<br>
<b>To:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu" target="_blank">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-alma] [EXTERNAL] - Change Due Date of Lost Item?</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Lesley- We had this same problem at Edmonds. Unfortunately there is no job that converts process status from Lost to Loan nor will extending the due change the status. Clare and I had to manually mark hundreds of loans "found" before extending
the due date. It was absolutely maddening. I wish Ex Libris had a fix for this.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Aug 11, 2020 at 3:17 PM Herman, Amy <<a href="mailto:aherman@olympic.edu" target="_blank">aherman@olympic.edu</a>> wrote:<o:p></o:p></p>
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<p><span style="color:#1F497D">I think once a book is “lost” you can’t just change the due date back to an earlier date. But I’m not sure what you’d need to do to accomplish what you need to do!</span><o:p></o:p></p>
<p><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p><b><span style="color:#1F497D">Amy Herman</span></b><o:p></o:p></p>
<p><span style="color:#1F497D">Library Faculty | Olympic College</span><o:p></o:p></p>
<p><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337</span><o:p></o:p></p>
<p><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu" target="_blank">aherman@olympic.edu</a></span><o:p></o:p></p>
<p><span style="color:#1F497D"> </span><o:p></o:p></p>
<p><span style="color:#1F497D">OC Libraries are OPEN online! Visit the <a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2flibguides.olympic.edu%2findex&c=E,1,qMoMQeQiC8Zy_HIpKUnxqWRd313h9fKLVor6LMjz8brDRbAz7OmoOjrZMi73S2SmSMyct1WmWop3s7ynBFvoWUkfXkEXmWa_vjDeE3mqdYOmQ8I,&typo=1" target="_blank">
OC Libraries website</a> to connect to services and resources. </span><o:p></o:p></p>
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<p><span style="color:#1F497D"> </span><o:p></o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p><b>From:</b> Wactclc-alma <<a href="mailto:wactclc-alma-bounces@lists.ctc.edu" target="_blank">wactclc-alma-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Lesley Caldwell<br>
<b>Sent:</b> Tuesday, August 11, 2020 3:14 PM<br>
<b>To:</b> <a href="mailto:wactclc-alma@lists.ctc.edu" target="_blank">wactclc-alma@lists.ctc.edu</a><br>
<b>Subject:</b> [EXTERNAL] - [Wactclc-alma] Change Due Date of Lost Item?<o:p></o:p></p>
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<p> <o:p></o:p></p>
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<p style="background:#FFCC66"><span style="font-family:"Arial",sans-serif;color:black">CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!</span><o:p></o:p></p>
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<p> <o:p></o:p></p>
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<p>Hi all,<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>Pierce College has been doing a lot of Alma gymnastics while trying to accommodate both ctcLink and COVID issues! One of the changes we made inadvertently extended the due date of for some students who were in Alma as Staff. They now have items due in December
even though they were actually due in June and Alma has marked them as “lost.”<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>We want to move their due date back to the end of this quarter (8/20), but we get an error every time we try that in Fulfillment: "Due date of 1 out of 1 loan/s failed to be changed".<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>Any ideas?<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>Thanks!<o:p></o:p></p>
<p>Lesley<o:p></o:p></p>
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<p><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#900027">Lesley Caldwell</span><o:p></o:p></p>
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<p><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">253-840-8420</span><o:p></o:p></p>
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<p><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">1601 39th Ave SE, Puyallup, WA 98374</span><o:p></o:p></p>
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<p><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><a href="http://www.pierce.ctc.edu" target="_blank"><span style="color:#333333">www.pierce.ctc.edu</span></a> </span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#900027">e:</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> <a href="mailto:LCaldwell@pierce.ctc.edu" target="_blank">LCaldwell@pierce.ctc.edu</a></span><o:p></o:p></p>
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<p><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#900027">TOP 5</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#900027">
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<p style="background:whitesmoke;margin:0.5rem"><span style="font-family:Lato;color:#252525">Charly Eaton<br>
Circulation Services Manager<br>
Library<br>
425-640-1447<o:p></o:p></span></p>
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<p style="background:whitesmoke;margin:0.5rem"><span style="font-family:Lato;color:#252525">Charly Eaton<br>
Circulation Services Manager<br>
Library<br>
425-640-1447<o:p></o:p></span></p>
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