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<p class="MsoNormal"><span style="color:#1F497D">Laura,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">When something goes to lost status is governed by the
<i>Overdue and Lost Notice Profiles</i> not by the TOU or Fulfillment Rule.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">If you created a new location and forgot to add it to the correct Lost profile, then nothing in that location will go into lost status. Take a look in Alma Config at:<br>
<br>
Fulfillment Configuration -- [Institution] -- Physical Fulfillment -- Overdue and Lost Loan Profile -- [Profile]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">It will be ok!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Kirsti S. Thomas<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Technical Services Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Seattle Colleges<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:kirsti.thomas@seattlecolleges.edu"><span style="color:#0563C1">kirsti.thomas@seattlecolleges.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">206-934-4106<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Wactclc-alma [mailto:wactclc-alma-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Staley, Laura<br>
<b>Sent:</b> Monday, April 15, 2019 11:23 AM<br>
<b>To:</b> wactclc-alma@lists.ctc.edu<br>
<b>Subject:</b> [Wactclc-alma] Overdue item not going to Lost<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi, All –<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have an interesting issue. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">An RTC staff member has three books checked out and overdue. Two of those books transitioned to “Lost” status. The third did not.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Problem item: 0088333p-Culturally responsiv-Renton Technical College Library-TEACHING & LEARNING Collection-370.117 HAMMOND 2015<o:p></o:p></p>
<p class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt">System acting as expected with this item: 0068111H-How the ELL brain le-Renton Technical College Library-MAIN COLLECTION-428.24019 SOUSA 2011<o:p></o:p></span></p>
<p class="MsoNormal">I checked the problem book and the acting-as-expected book: <o:p>
</o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>The Fulfillment Rule is the same. <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>The Term of Use is the same. <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>The Term of Use policies are the same. <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>The <i>Locations</i> are different, but there does not seem to be anything in the location description that I can find that would cause a variation in the TOUs.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt">I can’t figure out why two items with the same item and material type, same TOU and policies, aren’t acting in the same manner.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt">I’ve checked the WACTCLC Alma archives and the ExLibris archives without finding anything helpful. Any thoughts would be appreciated.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt">Laura Staley
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt">Media Librarian
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt"><img border="0" width="143" height="44" id="Picture_x0020_1" src="cid:image001.jpg@01D4F383.65E30870" alt="RTC 2012 new logo email signature"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt">3000 NE 4<sup>th</sup> St. Renton, WA 98056<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt">Phone:
<a href="tel:%28425%29%20235-2331%20x5679" target="_blank"><span style="color:blue">(425) 235-2331 Ext. 5679</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt">Email:
<a href="mailto:lstaley@RTC.edu" target="_blank"><span style="color:blue">lstaley@RTC.edu</span></a> |RTC.edu<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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