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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Hi Lesley –<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">I had the same question when I followed up on George’s email.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">In each of those Rules (e.g. Patron Digitization Request) there is a parameter called “show in ‘Pick From Shelf’ list. I went in and made sure all of ours were
set to true, then tested, I think it’s all working fine now…. (although when testing I had to be sure I was on the campus where the item actually lived or else I don’t see the request of course).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Maybe that helps?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Tria<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wactclc-alma <wactclc-alma-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Lesley Caldwell<br>
<b>Sent:</b> Monday, August 13, 2018 12:52 PM<br>
<b>To:</b> WACTCLC Alma Discussion <wactclc-alma@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-alma] Empty Pick List<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi George,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I thought of your email! :)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">However in the linked article, Ex Libris references the 'physical item request expiration in open days' rule. I don’t see that here:<o:p></o:p></span></p>
<p class="MsoNormal"><img width="1341" height="510" style="width:13.9687in;height:5.3125in" id="Picture_x0020_1" src="cid:image001.png@01D43305.D1EFBE30"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Also, do you know what changed that we all need to go into Alma and adjust our config?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Lesley<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wactclc-alma <<a href="mailto:wactclc-alma-bounces@lists.ctc.edu">wactclc-alma-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>George Babcock<br>
<b>Sent:</b> Monday, August 13, 2018 12:36 PM<br>
<b>To:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-alma] Empty Pick List<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi Lesley,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We had the same problem at Edmonds last week. Here is what Wade did to fix it:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="background:white;text-decoration-style:initial;text-decoration-color:initial">
<span style="font-size:9.5pt">To follow up on the conversation this morning about ‘pick from shelf’ tasks not showing in the task widget…<o:p></o:p></span></p>
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<span style="font-size:9.5pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;text-decoration-style:initial;text-decoration-color:initial">
<span style="font-size:9.5pt">This KB article might hold the answer:<o:p></o:p></span></p>
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<span style="font-size:9.5pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;text-decoration-style:initial;text-decoration-color:initial">
<span style="font-size:9.5pt"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__linkprotect.cudasvc.com_url-3Fa-3Dhttps-253a-252f-252fknowledge.exlibrisgroup.com-252fAlma-252fKnowledge-5FArticles-252fPatron-5Fitem-5Frequests-5Fnot-5Fshowing-5Fin-5FTask-5Fwidget-26c-3DE-2C1-2CXSKb-5FYFcGbazM0W2DlCCdh-5Fq3WDXWW3C-2DY1sXp28a5dpAe5vIilYJtNueUzwrscq7fniZk6aXCtr7FAB9cCPNL5a6I2lj5z2qdQaSPP-2DHUmSodAGUQ-2C-2C-26typo-3D1&d=DwMGaQ&c=9iW6DFLB94AlSNX4kZa4dlhb9A5zDnA8WQ2OrFlvw0k&r=CW-gx2oMrOLCPXgsxMcgRg&m=6ELTQybzFJ18N09O7kxOMBZdKr6axdfOPrPdmdAn6tM&s=1nhIemw03npAs-bMG6mySP-rlQBuhXcFbTiumyi3B1M&e=" target="_blank"><span style="color:#1155CC">https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Patron_item_requests_not_showing_in_Task_widget</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;text-decoration-style:initial;text-decoration-color:initial">
<span style="font-size:9.5pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;text-decoration-style:initial;text-decoration-color:initial">
<span style="font-size:9.5pt">George, the setting referenced in this article was in fact set to ‘false’ in the Edmonds environment.<o:p></o:p></span></p>
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<span style="font-size:9.5pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;text-decoration-style:initial;text-decoration-color:initial">
<span style="font-size:9.5pt">I went ahead and flipped it over to true.<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;text-decoration-style:initial;text-decoration-color:initial">
<span style="font-size:9.5pt"> <o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;text-decoration-style:initial;text-decoration-color:initial">
<span style="font-size:9.5pt">After placing a request on an item under my account, that request does now appear in the task list:<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;text-decoration-style:initial;text-decoration-color:initial">
<span style="font-size:9.5pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white;text-decoration-style:initial;text-decoration-color:initial">
<span style="font-size:9.5pt">George<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Mon, Aug 13, 2018 at 12:27 PM, Lesley Caldwell <<a href="mailto:LCaldwell@pierce.ctc.edu" target="_blank">LCaldwell@pierce.ctc.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi all,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I’m about to open a ticket, but thought I’d see if anyone else was also seeing this issue. Our “Pick From Shelf” lists are completely blank on both campuses. We had a number of
ILL requests go unserved because of this, and we’ve tested putting in requests through both Alma and Primo.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Is anyone else having this problem?<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks!<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#900027">Lesley Caldwell
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333;background:white">Systems and Instruction Librarian</span></i><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Pierce College</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#900027">p:</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">253-840-8420</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#900027">a:</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__linkprotect.cudasvc.com_url-3Fa-3Dhttps-253a-252f-252fmaps.google.com-252f-253fq-253d1601-252b39th-252bAve-252bSE-252c-252bPuyallup-252c-252bWA-252b98374-2526entry-253dgmail-2526source-253dg-26c-3DE-2C1-2CwnZoiu-5FAAqKsyz2oQtBGTRou7m-2DkO3OMHkaiDtzb6xVo7NgojCHT4MtBniF-2Dpmdu5coauDbLtq0yDdzEFjTUuTMMLq60TbIxkDHpRl80EuiKfk-2DmlgA-2C-26typo-3D1&d=DwMGaQ&c=9iW6DFLB94AlSNX4kZa4dlhb9A5zDnA8WQ2OrFlvw0k&r=CW-gx2oMrOLCPXgsxMcgRg&m=6ELTQybzFJ18N09O7kxOMBZdKr6axdfOPrPdmdAn6tM&s=MCUyChw6uYknIRI1wn8JVKmJp2yniFtbMCbqnH-2TN8&e=">1601
39th Ave SE, Puyallup, WA 98374</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#900027">w:</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><a href="http://www.pierce.ctc.edu/" target="_blank"><span style="color:#F7931D">www.pierce.ctc.edu</span></a> </span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#900027">e:</span><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#F7931D"> <a href="mailto:lcaldwell@pierce.ctc.edu" target="_blank">lcaldwell@pierce.ctc.edu</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><img border="0" width="217" height="39" style="width:2.2604in;height:.4062in" id="m_7482419417590633654Picture_x0020_1" src="cid:image002.png@01D43305.D1EFBE30" alt="https://www.pierce.ctc.edu/sites/default/files/PC-logo-email.png"><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial Black",sans-serif;color:#888888">George Babcock<br>
Library Acquisitions<br>
</span><span style="color:#888888">Edmonds Community College<br>
20000 68th Ave. W<br>
Lynnwood, WA 98036<br>
425-640-1855<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:#888888"><a href="mailto:george.babcock@email.edcc.edu" target="_blank">george.babcock@email.edcc.edu</a><o:p></o:p></span></p>
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