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<p class="MsoNormal"><span style="color:#1F497D">Correct, leaving it blank with allow passwords to remain unchanged indefinitely.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Just be aware, doing so is not recommended, and could be in conflict with institutional data security / privacy policies
</span><span style="font-family:Wingdings;color:#1F497D">J</span><span style="color:#1F497D"> (<a href="https://www.olympic.edu/privacy-policy">https://www.olympic.edu/privacy-policy</a> , etc). I would say a better compromise would be 180 days.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">One benefit of using external accounts with Alma is that any security policies about password management and data access get automatically enforced.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Also, just FYI (and I probably didn’t realize this until just now), changing the days count on passwords is not retroactive. The new policy is applied to an internal user’s password the next time the password
is changed (<a href="https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/parameter_days_password_change_has_apparently_no_effect">https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/parameter_days_password_change_has_apparently_no_effect</a>
)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><img border="0" width="172" height="64" id="Picture_x0020_10" src="cid:image003.png@01D36395.C6DC2730" alt="Title: Big Bend Community College Logo"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#132048">Wade Guidry<o:p></o:p></span></b></p>
<p class="MsoNormal"><i><span style="font-size:8.0pt;font-family:"Times New Roman",serif;color:#132048">Library Consortium Services Manager<o:p></o:p></span></i></p>
<p class="MsoNormal"><b><span style="font-size:1.0pt;font-family:"Times New Roman",serif;color:white">Big Bend Community College</span></b><i><span style="font-size:8.0pt;font-family:"Times New Roman",serif;color:#132048"><o:p></o:p></span></i></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Times New Roman",serif;color:#1F497D"><a href="mailto:wadeg@bigbend.edu"><span style="color:blue">wadeg@bigbend.edu</span></a></span></b><b><span style="font-size:9.0pt;color:#132048"><o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:150%"><b><span style="font-size:9.0pt;line-height:150%;font-family:"Times New Roman",serif;color:#132048">509.760.4474<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:150%"><span style="color:#1F497D"><a href="http://www.bigbend.edu/"><b><span style="font-size:9.0pt;line-height:150%;font-family:"Times New Roman",serif;color:#132048">www.bigbend.edu</span></b></a></span><b><span style="font-size:9.0pt;line-height:150%;font-family:"Times New Roman",serif;color:#132048">
</span></b><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:"Times New Roman",serif;color:#1F2A50">Big Bend Community College • 7662 Chanute Street NE • Moses Lake, WA 98837-3299</span></b><i><span style="font-size:8.0pt;font-family:"Times New Roman",serif;color:#1F497D"><o:p></o:p></span></i></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">WACTCLC Alma Instance: <a href="http://status.exlibrisgroup.com/">
<span style="color:blue">Alma NA02</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">WACTCLC Primo Instance: <a href="http://status.exlibrisgroup.com/">
<span style="color:blue">Primo NA08</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-alma [mailto:wactclc-alma-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Whittaker, Shellie<br>
<b>Sent:</b> Wednesday, November 22, 2017 12:46 PM<br>
<b>To:</b> WACTCLC Alma Discussion <wactclc-alma@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-alma] [External] RE: RE: login issues<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Oopss…my bad. Too quick on the response.
</span><span style="font-family:Wingdings;color:#1F497D">J</span><span style="color:#1F497D"> I was thinking about account expiry.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Still pretty sure that blank means none.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Segoe Print";color:#1F497D">Shellie Whittaker<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">WACTC Library Consortium<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D"><a href="mailto:shelliew@bigbend.edu"><span style="color:blue">shelliew@bigbend.edu</span></a> | (360) 452-5264<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-alma [<a href="mailto:wactclc-alma-bounces@lists.ctc.edu">mailto:wactclc-alma-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Herman, Amy<br>
<b>Sent:</b> Wednesday, November 22, 2017 12:39 PM<br>
<b>To:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-alma] [External] RE: RE: login issues<o:p></o:p></p>
</div>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">It lets you set a number of days, so I will try leaving it blank. IF that doesn’t work, I’ll change it to 720 or something like that. Then in two years I won’t remember why all the passwords are expiring!
</span><span style="font-family:Wingdings;color:#1F497D">J</span><span style="color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#1F497D">Amy Herman<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a> | 360-475-7256<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-alma [<a href="mailto:wactclc-alma-bounces@lists.ctc.edu">mailto:wactclc-alma-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Whittaker, Shellie<br>
<b>Sent:</b> Wednesday, November 22, 2017 12:37 PM<br>
<b>To:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> [External] RE: [Wactclc-alma] RE: login issues<o:p></o:p></p>
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</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I believe that is the case. Another option is to set it to something like 12/31/2030.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Segoe Print";color:#1F497D">Shellie Whittaker<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">WACTC Library Consortium<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D"><a href="mailto:shelliew@bigbend.edu"><span style="color:blue">shelliew@bigbend.edu</span></a> | (360) 452-5264<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-alma [<a href="mailto:wactclc-alma-bounces@lists.ctc.edu">mailto:wactclc-alma-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Herman, Amy<br>
<b>Sent:</b> Wednesday, November 22, 2017 12:35 PM<br>
<b>To:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-alma] [External] RE: RE: login issues<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">If I leave the setting blank, will passwords never expire?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#1F497D">Amy Herman<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a> | 360-475-7256<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-alma [<a href="mailto:wactclc-alma-bounces@lists.ctc.edu">mailto:wactclc-alma-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Guidry, Wade<br>
<b>Sent:</b> Tuesday, November 21, 2017 1:49 PM<br>
<b>To:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> [External] RE: [Wactclc-alma] RE: login issues<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just FYI, you can configure the # of days to password expiration on internal accounts under:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">User Management / Configuration / Other Settings, the setting is called “days_password_change”. Default is 90 days.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I can’t really explain what you’ve seen at Olympic <span style="font-family:Wingdings">
J</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">There wouldn’t be any logical connection between a staff person’s internal and external accounts in Alma. From Alma’s perspective, those records represent two distinct and separate individuals.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">So, it seems weird that one login would impact the other.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Amy, what are a couple of examples of people to whom this happened.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">You can send me names and/or EIDs off-list. I’m interested to take a look at this.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Wade Guidry<o:p></o:p></p>
<p class="MsoNormal">Library Consortium Services Manager, WACTCLC<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:wadeg@bigbend.edu">wadeg@bigbend.edu</a><o:p></o:p></p>
<p class="MsoNormal">(509) 760-4474<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-alma [<a href="mailto:wactclc-alma-bounces@lists.ctc.edu">mailto:wactclc-alma-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Herman, Amy<br>
<b>Sent:</b> Tuesday, November 21, 2017 11:39 AM<br>
<b>To:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-alma] [External] RE: login issues<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Now we’ve had a fourth staff encounter this. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">So what I have discovered is that, because our staff are set to internal, we set a password for their accounts (probably all the same day!). When that password expires (every 3-4 months is my guess), Alma forces
you to reset that password, before it will allow you to use the SAML link to login instead (with your college network credentials). Once we reset the internal password for the staff member, and have them log out of their computer and back on, the SAML link
works once again without requiring any logon. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#1F497D">Amy Herman<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a> | 360-475-7256<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Herman, Amy <br>
<b>Sent:</b> Tuesday, November 21, 2017 9:53 AM<br>
<b>To:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> RE: [External] RE: [Wactclc-alma] login issues<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Yes, when they use the SAML link, the same one they’ve been using for months, it takes them instead to the internal login page and says their password (internal Alma password) is expired and needs to be reset.
Does this happen automatically when an internal Alma password expires, even if that’s not the usual authentication method?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#1F497D">Amy Herman<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Faculty | Olympic College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1600 Chester Avenue | Bremerton, WA 98337<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a> | 360-475-7256<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-alma [<a href="mailto:wactclc-alma-bounces@lists.ctc.edu">mailto:wactclc-alma-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Guidry, Wade<br>
<b>Sent:</b> Tuesday, November 21, 2017 9:45 AM<br>
<b>To:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> [External] RE: [Wactclc-alma] login issues<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Amy,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">One quick thought…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Make sure they are using the correct URL for SAML login, to use their external accounts:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a href="https://sbctc-olympic.alma.exlibrisgroup.com/SAML">https://sbctc-olympic.alma.exlibrisgroup.com/SAML</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The internal login URL is:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a href="https://sbctc-olympic.alma.exlibrisgroup.com/mng/login">https://sbctc-olympic.alma.exlibrisgroup.com/mng/login</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If users go to the internal login URL, and haven’t logged in internally in a while, the password for their internal account may very well have expired, and needs to be updated.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Wade Guidry<o:p></o:p></p>
<p class="MsoNormal">Library Consortium Services Manager, WACTCLC<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:wadeg@bigbend.edu">wadeg@bigbend.edu</a><o:p></o:p></p>
<p class="MsoNormal">(509) 760-4474<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-alma [<a href="mailto:wactclc-alma-bounces@lists.ctc.edu">mailto:wactclc-alma-bounces@lists.ctc.edu</a>]
<b>On Behalf Of </b>Herman, Amy<br>
<b>Sent:</b> Tuesday, November 21, 2017 9:10 AM<br>
<b>To:</b> WACTCLC Alma Discussion <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>><br>
<b>Subject:</b> [Wactclc-alma] login issues<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Over the last 12 hours three different staff members have been redirected from our SAML login for Alma to the internal Alma login page, with a message that their Alma password has expired and needs to be reset. Any idea why SAML is being
redirected? It is not happening to everyone. I had made our staff accounts “internal” so that they had a backup way to get in if SAML ever went down.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Amy Herman<o:p></o:p></b></p>
<p class="MsoNormal">Library Faculty | Olympic College<o:p></o:p></p>
<p class="MsoNormal">1600 Chester Avenue | Bremerton, WA 98337<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a> | 360-475-7256<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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