[Wactclc-alma] [EXTERNAL] - Funkyness in Alma user notes this morning

[Jennifer Rohan]

Same at Green River – thank you for the heads-up!
Yes, please do share any word from Support about this.

Jennifer Rohan
Faculty Librarian
Holman Library<https://www.greenriver.edu/campus/campus-resources/holman-library/>, Green River College
253-931-6487
Chat with a Librarian 24/7<https://libguides.greenriver.edu/website/ask-a-librarian>

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of John Mullen
Sent: Monday, May 8, 2023 9:34 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] - Funkyness in Alma user notes this morning


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Same here in Everett. Also chatted with support.

On Mon, May 8, 2023 at 9:27 AM Herman, Amy <aherman at olympic.edu<mailto:aherman at olympic.edu>> wrote:
Hmmm… I see the same thing at Olympic.  Please keep us posted on your case!


Amy Herman, Library Faculty
Olympic College
Bremerton, WA
aherman at olympic.edu<mailto:aherman at olympic.edu>

Visit the OC Libraries website<https://libguides.olympic.edu/index> to connect to services and resources!
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Victoria Solheim
Sent: Monday, May 8, 2023 9:21 AM
To: wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>
Subject: [EXTERNAL] - [Wactclc-alma] Funkyness in Alma user notes this morning

CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!

Hello everyone! This morning when our circ staff went into a couple student records this morning she found something odd. The phrasing “Profile name: Patron, Profile ID: 131391130000231” was the user notes of each patron… twice!  I’ve checked a bunch of accounts and all active users have them. Internal or non-active accounts do not have them. See a snippit from my account below (ignore the overdue item, we’re using it for testing things). I’ve already had a chat with support and they are opening a case to see what’s going on.
[cid:image001.png at 01D98191.05EB7BA0]

Victoria Solheim
Library Technician | She/Her
Pierce College
253-840-8310
1601 39th AVE SE, Puyallup, WA 98374
www.pierce.ctc.edu<http://www.pierce.ctc.edu/> | vsolheim at pierce.ctc.edu<mailto:vsolheim at pierce.ctc.edu>

Borrow Library Items Guide<https://libguides.pierce.ctc.edu/c.php?g=1129394&p=8242586>

[pierce college logo]



--
John Mullen
Library IT Specialist
Library Media Center | Everett Community College
2000 Tower Street | Everett, WA 98201
jmullen at everettcc.edu<mailto:jmullen at everettcc.edu>
(425) 259-8291
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