[Wactclc-alma] Patron loads failing at multiple institutions
Thomas, Kirsti
Kirsti.Thomas at seattlecolleges.edu
Thu Sep 22 12:52:33 PDT 2022
Thanks for sharing! I'm adding this to my notes for future reference. :)
Kirsti
-----Original Message-----
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Victoria Solheim
Sent: Thursday, September 22, 2022 12:30
To: wactclc-alma at lists.ctc.edu
Subject: [Wactclc-alma] Patron loads failing at multiple institutions
We had issues with patron loads last week. There were no users being synchronized. It was something with the file load.
>From Exlibris support:
"I noticed in looking at the configurations in Alma that both the sub-directory field on the S/FTP connection and the input file path field on the SIS integration profile have just a backslash "/". If the file is being placed in a folder and that is not specified in these fields, Alma won't find the file. Make sure also that the file is zipped before being placed on the FTP. If either of these are the problem, it should be an easy fix."
We ended up having to work with our network team and ExLibris, but users started synchronizing again! *phew!*
Thank you Kirsti for the information about manually running patron loads if needed!
Victoria
Victoria Solheim
Library Technician | She/Her
Pierce College
253-840-8310
1601 39th AVE SE, Puyallup, WA 98374
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Today's Topics:
1. Re: [EXTERNAL] - - CTCLink Patron Upload (Abby Koehler)
2. Patron loads failing at multiple institutions (Thomas, Kirsti)
3. Re: Alma Data (Thomas, Kirsti)
4. Re: Alma Data (Traci Taylor)
5. Re: [EXTERNAL] - - CTCLink Patron Upload (Julie Sheppard)
6. Checking History of Patron Load RE: [EXTERNAL] - - CTCLink
Patron Upload (Martin, Melinda)
7. Re: Checking History of Patron Load RE: [EXTERNAL] - -
CTCLink Patron Upload (Thomas, Kirsti)
8. Re: [EXTERNAL] - - CTCLink Patron Upload (Thomas, Kirsti)
----------------------------------------------------------------------
Message: 1
Date: Wed, 21 Sep 2022 19:29:16 +0000
From: Abby Koehler <AKoehler at whatcom.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] - - CTCLink Patron Upload
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We've been getting something weird -- running start students aren't getting loaded with any patron roles. No roles at all. I can update them pretty quickly but I wonder if advising/ registration isn't entering in certain info that allows it to get populated somewhere.
abby koehler
she/her/hers
Systems Librarian
Whatcom Community College
360.383.3287
________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of Martin, Melinda <Melinda.Martin at scc.spokane.edu>
Sent: Wednesday, September 21, 2022 10:27 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] - - CTCLink Patron Upload
CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
Thanks, Amy
[cid:image001.png at 01D8CDA4.BA772250]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College
Office 509-533-8822 Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
[Title: LinkedIn - Description: image of LinkedIn icon]<linkedin.com/in/melinda-martin-319a744> [Title: Twitter - Description: image of Twitter icon] <https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FQueriedAlive&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991140237%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=V6Z%2FhO7y59RzbrZ4xhZE82MOjTalU8lPHfFDO47s4FE%3D&reserved=0>
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Herman, Amy
Sent: Wednesday, September 21, 2022 10:07 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] - - CTCLink Patron Upload
Sorry, Olympic daily patron load from CTClink is working as expected...
Amy Herman, Library Faculty
Olympic College
Bremerton, WA
aherman at olympic.edu<mailto:aherman at olympic.edu>
Visit the OC Libraries website<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibguides.olympic.edu%2Findex&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991296468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=DMy15GnkYuhiUe%2FMJfk5uthdmzfJUYgciUd1EV4coyg%3D&reserved=0> to connect to services and resources!
________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Martin, Melinda <Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>>
Sent: Wednesday, September 21, 2022 11:00 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [EXTERNAL] - [Wactclc-alma] - CTCLink Patron Upload
CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!
Hi All,
Is anyone else having a parsing error from CTCLink uploading into Alma? Apparently, ours has not functioned since 7/15.
-Melinda
[cid:image001.png at 01D8CDA4.BA772250]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College
Office 509-533-8822 Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
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From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Daniel Moore
Sent: Tuesday, September 20, 2022 5:19 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] New adventures
Hi all,
I've accepted a new position and will be moving on from Edmonds College. I've greatly enjoyed solving problems with and getting to know everyone on the list. Y'all are a creative and talented group of people, and I know each of you will guide your libraries through some fun new tech ahead.
I hope everyone continues to thrive! Be well all.
All the best,
Dan
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------------------------------
Message: 2
Date: Wed, 21 Sep 2022 20:12:52 +0000
From: "Thomas, Kirsti" <Kirsti.Thomas at seattlecolleges.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Patron loads failing at multiple institutions
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Hi folks,
South Puget Sound, Spokane, and Big Bend all report that they've discovered patron loads are failing at their institutions. You'll want to check your patron load reports and make sure you don't have the same problem. If you're having problems, contact your IT department.
Melinda will post instructions on how to check the patron load reports shortly.
A frequent cause of patron load failure is ctcLink records that contain non-ASCII or non-UNICODE characters. Your IT departments should be able to examine user records in ctcLink for this problem.
Here are notes about the patron load process that may help you with troubleshooting. Some of the info is specific to Seattle Colleges:
The patron load is a 3 step process:
Step 1: Extract data from ctcLink (really a special server called DataSync which mirrors data in ctcLink to use for reporting purposes)
Step 2: Deliver data as zipped XML file
Step 3: Alma loads data
Step 1: Extract data from ctcLink
John Davis in IT uses a script created in-house to extract current employees and student records into a single XML file.
We have detailed queries that identify students taking classes at multiple colleges and employees who are also currently taking classes. These individuals are assigned a single Alma user group that reflects their multi-campus affiliation and/or the fact that they're simultaneously an employee and a student.
We do NOT track the college that an employee works for-- too many people work at multiple colleges and there's no easy way to report on this in ctcLink. Tracking this information would also make the number of Alma user groups unmanageable. All employees have the same borrowing privileges across all libraries.
We only include the following employee types in the patron load:
Classified
Exempt
Full-time faculty
Hourly
Paraprofessional
Part-time faculty
As of 04/11/2022 we're loading students when they register for classes, whether they've paid or not. This is different from the old HP/SMS system where we could only extract student data once they had paid (i.e. enrolled).
John Davis has a process that can identify students who show up as registered one day but have dropped registration the following day. John's script assigns these students expiration/purge date = [today]
John Davis and Kirsti have it on their to-do list to figure out how to extract only student records if the students have paid (i.e. are enrolled as opposed to registered) but we're not there yet.
We're also haven't figured out how to use the IT script to update Alma expiration/purge dates when employees leave Seattle Colleges.
Step 2: Deliver data as zipped XML file
The extract job creates a zipped XML file and delivers the file to an FTP server hosted by Ex Libris.
Access to the SFTP server requieres the use of a single authentication key. See OneNote > Alma-Primo Migration-LTS > Patron Load > SFTP access<onenote:> (Web view<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttps%253a%252f%252fscedu-my.sharepoint.com%252fpersonal%252fkirsti_thomas_seattlecolleges_edu%252f_layouts%252fOneNote.aspx%253fid%253d%25252Fpersonal%25252Fkirsti_thomas_seattlecolleges_edu%25252FDocuments%25252FOneNote%252520Notebooks%25252FAlma-Primo%252520Migration-LTS%2526wd%253dtarget%252528Patron%252520Load.one%25257C76717DD1-4F66-4B26-9900-15C0E7B3DD76%25252FSFTP%252520access%25257C2930C9E1-EAAB-44B5-9252-E02FC97C9165%25252F%252529%26c%3DE%2C1%2CxEkfLdv-EFk5bNkT1Y7cwnuqd4-ZbPhQPzhgbaCrPmJ5RSKv5NneqIDUnIoM890rYo09XGyXEkguS9BGTzfeny2UvOkvjJ9zZSCTkj6qPOtsyzLp8TGq2WzX0Nz0%26typo%3D1&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991296468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=TFLiflj0ITdcytAX9WO%2FS48%2BfmAKpJsujekggRlc%2FNA%3D&reserved=0>)
Details about the XML file requirements are here:
https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttps%253a%252f%252fdevelopers.exlibrisgroup.com%252falma%252fintegrations%252fuser-management%252fsis%252fsynch%252f%26c%3DE%2C1%2Cfjt5WisOCbJ4umUo69u7KD27rlHTTDj1s-spZLPQZ8gzNmKaLB0K2wB56QEkK_RiepuIVTF8SDiKDlINKrKhejWePaRrRmylJowsckanpvc%2C%26typo%3D1&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991296468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Yutcr%2B8gH%2B7kkvOsk4y3m4ZxK%2FnxbX5iz5YMEQlxtS4%3D&reserved=0
https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttps%253a%252f%252fknowledge.exlibrisgroup.com%252fAlma%252fProduct_Documentation%252f010Alma_Online_Help_%26c%3DE%2C1%2C4NA3KOFYB9rPO8sB4ICdDMKg5CaANoCcB1HqOdMjmj8hF-NeIATa4dZSQ4hFUOO0q5-0fPFU5sUS7VfPa4P1UHywXeemnSMkGISpdLlPvu4C1KV0JGw%2C%26typo%3D1&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991296468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ssU%2B6sgVqxyr6PXW6yULK3l0hyHv3uQhkI3wUpuK8EU%3D&reserved=0(English)/090Integrations_with_External_Systems/050User_Management/010Student_Information_Systems
Step 3: Alma loads data
Alma runs a daily jobs to process and load the XML file. The load job is configured in:
Alma configuration > Configuring: [Seattle Colleges] > General > External Systems > Integration Profiles > ctcLink Patron Load
The job is configured to run every day at 4:00 am
If you need to run the job manually, go to:
Alma configuration > Configuring: [Seattle Colleges] > General > External Systems > Integration Profiles > ctcLink Patron Load
Select Edit
Select the Actions tab
Scroll down to the Synchronize section and click Run
It will be ok!
Kirsti S. Thomas
Library Technical Services Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu<mailto:kirsti.thomas at seattlecolleges.edu>
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------------------------------
Message: 3
Date: Wed, 21 Sep 2022 20:16:47 +0000
From: "Thomas, Kirsti" <Kirsti.Thomas at seattlecolleges.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Alma Data
Message-ID:
<DS7PR07MB8350A45182974170C36A069BFA4F9 at DS7PR07MB8350.namprd07.prod.outlook.com>
Content-Type: text/plain; charset="us-ascii"
Tracy,
You're taking about patron data, right?
If you need to run the job manually, go to:
Alma configuration > Configuring: [Your Institution] > General > External Systems > Integration Profiles > ctcLink Patron Load
Select Edit
[cid:image002.png at 01D8CDBC.64917670]
Select the Actions tab
[cid:image003.png at 01D8CDBC.64917670]
Scroll down to the Synchronize section and click Run
[cid:image004.png at 01D8CDBC.64917670]
It will be ok!
Kirsti S. Thomas
Library Technical Services Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu<mailto:kirsti.thomas at seattlecolleges.edu>
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Traci Taylor
Sent: Tuesday, September 20, 2022 10:58
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Alma Data
Hello All,
I am passing this question on, in hopes that someone has the answer to David's question below in the email below.
Thanks,
Traci
[cid:image005.jpg at 01D8CDBC.64917670]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.btc.edu%2F&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991296468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1%2FPbNj0uFvxaregowX1cfogrpCCzKuZLE6F3giLEYdI%3D&reserved=0>Traci Taylor, MLS
Lead Librarian
Bellingham Technical College<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.btc.edu%2F&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991296468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ym1dshipgaf4TWpCAT%2Bv6q7VZ%2F%2FvU2XcjumgiFig8TA%3D&reserved=0>
3028 Lindbergh Ave. | Bellingham, WA 98225
Phone: 360.752.8488 | Office: CC 327
Reference: Chat with a Librarian 24/7<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Faskwa.libanswers.com%2Fwidget_chat.php%3Fhash%3Dbc35573cec49a83226b25e7a450c6e8c&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991296468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=bRCguSByrFE5kUcDc5kIcgluxP%2FT1xgTtF0%2BSRe66lc%3D&reserved=0>
BTC provides student-centered, high-quality professional technical education for today's needs and tomorrow's opportunities.
From: David OConnor
Sent: Tuesday, September 20, 2022 10:25 AM
To: Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
Cc: Traci Taylor <ttaylor at btc.edu<mailto:ttaylor at btc.edu>>
Subject: Alma Data
Hi Wade,
We had some stale data going into our Alma data feed. I have corrected it now and have a new set of files uploaded to the SFTP server.
Is there a way to trigger manual push for this data before the overnight cycle tonight?
[image002.jpg at 01D7901D]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.btc.edu%2F&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991296468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1%2FPbNj0uFvxaregowX1cfogrpCCzKuZLE6F3giLEYdI%3D&reserved=0>David O'Connor (he/him/his)
Computer Programmer, IT
Bellingham Technical College<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.btc.edu%2F&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991296468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ym1dshipgaf4TWpCAT%2Bv6q7VZ%2F%2FvU2XcjumgiFig8TA%3D&reserved=0>
3028 Lindbergh Ave. | Bellingham, WA 98225
Phone: 360.752.8496
CAUTION: This email originated outside of the Seattle Colleges' email system. Do not click links or open attachments unless you recognize the sender and know the content is safe. Questions? Contact IT Services at x6333 (Central), x3630 (North), x5844 (South) or email ITHelp at seattlecolleges.edu<mailto:ITHelp at seattlecolleges.edu>.
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------------------------------
Message: 4
Date: Wed, 21 Sep 2022 20:21:58 +0000
From: Traci Taylor <ttaylor at btc.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Alma Data
Message-ID:
<BL1PR12MB592442412AFD91863742558EBC4F9 at BL1PR12MB5924.namprd12.prod.outlook.com>
Content-Type: text/plain; charset="utf-8"
Yes. Thank you, so much! ?
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Thomas, Kirsti
Sent: Wednesday, September 21, 2022 1:17 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Alma Data
Tracy,
You?re taking about patron data, right?
If you need to run the job manually, go to:
Alma configuration > Configuring: [Your Institution] > General > External Systems > Integration Profiles > ctcLink Patron Load
Select Edit
[cid:image002.jpg at 01D8CDBD.1ED9E8A0]
Select the Actions tab
[cid:image006.jpg at 01D8CDBD.1ED9E8A0]
Scroll down to the Synchronize section and click Run
[cid:image008.jpg at 01D8CDBD.1ED9E8A0]
It will be ok!
Kirsti S. Thomas
Library Technical Services Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu<mailto:kirsti.thomas at seattlecolleges.edu>
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Traci Taylor
Sent: Tuesday, September 20, 2022 10:58
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] Alma Data
Hello All,
I am passing this question on, in hopes that someone has the answer to David?s question below in the email below.
Thanks,
Traci
[cid:image009.jpg at 01D8CDBD.1ED9E8A0]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.btc.edu%2F&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991452685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0GcTxHGTq4R9ME1M4AIW0lamZMau8ASptV8kTu4jxW0%3D&reserved=0>Traci Taylor, MLS
Lead Librarian
Bellingham Technical College<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.btc.edu%2F&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991452685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=p5hE6gGgo0aetnuQuurlPr%2BRhdQUH0r8pCNQLiaFo4w%3D&reserved=0>
3028 Lindbergh Ave. | Bellingham, WA 98225
Phone: 360.752.8488 | Office: CC 327
Reference: Chat with a Librarian 24/7<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Faskwa.libanswers.com%2Fwidget_chat.php%3Fhash%3Dbc35573cec49a83226b25e7a450c6e8c&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991452685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=FYHrp%2B1%2BAu4FqJ53AHIT%2Ft1QqUvTgNLHnZ3LpMdIrlI%3D&reserved=0>
BTC provides student-centered, high-quality professional technical education for today?s needs and tomorrow?s opportunities.
From: David OConnor
Sent: Tuesday, September 20, 2022 10:25 AM
To: Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
Cc: Traci Taylor <ttaylor at btc.edu<mailto:ttaylor at btc.edu>>
Subject: Alma Data
Hi Wade,
We had some stale data going into our Alma data feed. I have corrected it now and have a new set of files uploaded to the SFTP server.
Is there a way to trigger manual push for this data before the overnight cycle tonight?
[image002.jpg at 01D7901D]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.btc.edu%2F&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991452685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0GcTxHGTq4R9ME1M4AIW0lamZMau8ASptV8kTu4jxW0%3D&reserved=0>David O?Connor (he/him/his)
Computer Programmer, IT
Bellingham Technical College<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.btc.edu%2F&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991452685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=p5hE6gGgo0aetnuQuurlPr%2BRhdQUH0r8pCNQLiaFo4w%3D&reserved=0>
3028 Lindbergh Ave. | Bellingham, WA 98225
Phone: 360.752.8496
CAUTION: This email originated outside of the Seattle Colleges? email system. Do not click links or open attachments unless you recognize the sender and know the content is safe. Questions? Contact IT Services at x6333 (Central), x3630 (North), x5844 (South) or email ITHelp at seattlecolleges.edu<mailto:ITHelp at seattlecolleges.edu>.
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------------------------------
Message: 5
Date: Wed, 21 Sep 2022 13:22:34 -0700
From: Julie Sheppard <julie.sheppard at edmonds.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] - - CTCLink Patron Upload
Message-ID:
<CAO0Gtt3JcXa4+M07msGze6nv_wrdm9-27ZzhujjzP=jqcMnEug at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
Hi All,
We are also seeing something similar with our faculty and staff not
updating correctly from ctcLink. They are currently teaching or working but
ctclink is loading them as expired. I am trying to connect with our IT
person in charged of ctcLink to see if they can see on their end what could
be causing this.
All the best,
Julie
On Wed, Sep 21, 2022 at 10:08 AM Herman, Amy <aherman at olympic.edu> wrote:
> Sorry, Olympic daily patron load from CTClink is working as expected...
>
>
> Amy Herman, Library Faculty
>
> Olympic College
>
> Bremerton, WA
>
> aherman at olympic.edu
>
>
> Visit the OC Libraries website <https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttps%253a%252f%252flibguides.olympic.edu%252findex%26c%3DE%2C1%2C8k8IhwaymyW0Vbim407pwtpzfSsiKK5wnxF82bUyocppJT-QRedXgLHR0aJIk1WTSN0AXfSUAq84nIFQUb3yNjUdMyi-QAFwjji450jeHMiuEx9i%26typo%3D1&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991452685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=3BK5Y5GAvpczY1N6gT8NEqvOaALDrtRCF3K9BN69DoQ%3D&reserved=0> to
> connect to services and resources!
> ------------------------------
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of
> Martin, Melinda <Melinda.Martin at scc.spokane.edu>
> *Sent:* Wednesday, September 21, 2022 11:00 AM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* [EXTERNAL] - [Wactclc-alma] - CTCLink Patron Upload
>
> CAUTION: This email came from a non-OC system or external source. Beware
> of phishing and social engineering!
>
> Hi All,
>
> Is anyone else having a parsing error from CTCLink uploading into Alma?
> Apparently, ours has not functioned since 7/15.
>
> -Melinda
>
>
>
> *Melinda Martin (She/her/hers)*
>
> Collection Management and Systems Librarian
>
> Spokane Community College
>
>
>
> *Office* 509-533-8822 *Front Desk *509-533-8821
>
> *Email* Melinda.Martin at scc.spokane.edu
>
> 1810 N Greene Street, Spokane, WA 99217-5399
>
> [image: Title: LinkedIn - Description: image of LinkedIn icon]
> <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flinkedin.com%2Fin%2Fmelinda-martin-319a744&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991452685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=CRqOb%2B9iB4Vw83kBIIlOdgzRTQRJHLT6GErRnTA2eG4%3D&reserved=0> [image:
> Title: Twitter - Description: image of Twitter icon]
> <https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FQueriedAlive&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991452685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=GktZeLi%2FZs7dpBqLu%2BqQs4Aj9yHiqGK8lJwGRv%2FQOtI%3D&reserved=0>
>
>
>
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Daniel
> Moore
> *Sent:* Tuesday, September 20, 2022 5:19 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* [Wactclc-alma] New adventures
>
>
>
> Hi all,
>
>
>
> I've accepted a new position and will be moving on from Edmonds College.
> I've greatly enjoyed solving problems with and getting to know everyone on
> the list. Y'all are a creative and talented group of people, and I know
> each of you will guide your libraries through some fun new tech ahead.
>
>
>
> I hope everyone continues to thrive! Be well all.
>
>
>
> All the best,
>
> Dan
>
--
*Julie Sheppard Circulation Manager, Edmonds College Library 20000 68th
Ave. W., Lynnwood WA 98036 | https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttps%253a%252f%252fedmonds.edu%26c%3DE%2C1%2Cy5hBx9FfKHrJ6shSwUjii8NMO-IcfvazkjA2al4WnIv0183By4D57upawlfBSKZghF5CEsGUFB4uJ418rhGYP7J-DMeHFjGNedZZYZTo%26typo%3D1&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991452685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Lom2HcWZ%2BukjfwqHotFSM2Bz8k%2FMz5lHUSXGlTkEIJ0%3D&reserved=0 <https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttp%253a%252f%252fedmonds.edu%252f%26c%3DE%2C1%2CZKocN63U0HfBIPlrS9Rnac0l7SpRpYW1O2XkvTche86dLQZxcmCaHwTMBUvYoNhWe093VrLmyPL0k3ustCD6wX0If0vpYuGOaY7HEBz-8ns3KEWwwOV7%26typo%3D1&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991452685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=aRK4eDmxoPgLs%2Bbj52nMJ7VrbrHs0KWSShEZ%2BiObePE%3D&reserved=0>*
*julie.sheppard at edmonds.edu <julie.sheppard at edmonds.edu> | (425) 640-1447*
[image: college logo]
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------------------------------
Message: 6
Date: Wed, 21 Sep 2022 20:25:02 +0000
From: "Martin, Melinda" <Melinda.Martin at scc.spokane.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Checking History of Patron Load RE: [EXTERNAL]
- - CTCLink Patron Upload
Message-ID:
<SJ0P220MB060543BC249BC60C72552519D54F9 at SJ0P220MB0605.NAMP220.PROD.OUTLOOK.COM>
Content-Type: text/plain; charset="us-ascii"
Hi All,
Here are the steps to check your patron load job history:
Step 1:
Admin>Monitor Jobs
[cid:image001.png at 01D8CDBD.8CB0F530]
Step 2:
Click on the History Tab
[cid:image002.png at 01D8CDBD.8CB0F530]
Step 3:
Adjust date range desired (30 days at a time is maximum limit). Type "patron" into the search bar and "enter".
[cid:image003.png at 01D8CDBD.8CB0F530]
You can work backwards 30 days at a time. I noticed we have been having problems since 7/16/2022. Our last successful student load was July 15.
Hope this helps!
-Melinda
[cid:image004.png at 01D8CDBD.8CB0F530]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College
Office 509-533-8822 Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
[Title: LinkedIn - Description: image of LinkedIn icon]<linkedin.com/in/melinda-martin-319a744>[Title: Twitter - Description: image of Twitter icon]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FQueriedAlive&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991452685%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=GktZeLi%2FZs7dpBqLu%2BqQs4Aj9yHiqGK8lJwGRv%2FQOtI%3D&reserved=0>
[cid:image004.png at 01D8CDBD.8CB0F530]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College
Office 509-533-8822 Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
[Title: LinkedIn - Description: image of LinkedIn icon]<linkedin.com/in/melinda-martin-319a744> [Title: Twitter - Description: image of Twitter icon] <https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FQueriedAlive&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=bkKY%2FHsXjZsaRjqGs%2FF4%2BUc86DgjJRCtlq%2FYO%2FaYaD0%3D&reserved=0>
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Julie Sheppard
Sent: Wednesday, September 21, 2022 1:23 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] - - CTCLink Patron Upload
Hi All,
We are also seeing something similar with our faculty and staff not updating correctly from ctcLink. They are currently teaching or working but ctclink is loading them as expired. I am trying to connect with our IT person in charged of ctcLink to see if they can see on their end what could be causing this.
All the best,
Julie
On Wed, Sep 21, 2022 at 10:08 AM Herman, Amy <aherman at olympic.edu<mailto:aherman at olympic.edu>> wrote:
Sorry, Olympic daily patron load from CTClink is working as expected...
Amy Herman, Library Faculty
Olympic College
Bremerton, WA
aherman at olympic.edu<mailto:aherman at olympic.edu>
Visit the OC Libraries website<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibguides.olympic.edu%2Findex&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=FuEAt3zsDB1Oe3zEsFE048dkzqSVRiRtfncSxmzkEtM%3D&reserved=0> to connect to services and resources!
________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Martin, Melinda <Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>>
Sent: Wednesday, September 21, 2022 11:00 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [EXTERNAL] - [Wactclc-alma] - CTCLink Patron Upload
CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!
Hi All,
Is anyone else having a parsing error from CTCLink uploading into Alma? Apparently, ours has not functioned since 7/15.
-Melinda
[cid:image004.png at 01D8CDBD.8CB0F530]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College
Office 509-533-8822 Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
[Title: LinkedIn - Description: image of LinkedIn icon]<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flinkedin.com%2Fin%2Fmelinda-martin-319a744&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=M8He5xMisCv9Ob4Xi2zOb4Aso364XA53vLlhQVL3GB8%3D&reserved=0>[Title: Twitter - Description: image of Twitter icon]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FQueriedAlive&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=bkKY%2FHsXjZsaRjqGs%2FF4%2BUc86DgjJRCtlq%2FYO%2FaYaD0%3D&reserved=0>
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Daniel Moore
Sent: Tuesday, September 20, 2022 5:19 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] New adventures
Hi all,
I've accepted a new position and will be moving on from Edmonds College. I've greatly enjoyed solving problems with and getting to know everyone on the list. Y'all are a creative and talented group of people, and I know each of you will guide your libraries through some fun new tech ahead.
I hope everyone continues to thrive! Be well all.
All the best,
Dan
--
Julie Sheppard
Circulation Manager, Edmonds College Library
20000 68th Ave. W., Lynnwood WA 98036 | https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttps%253a%252f%252fedmonds.edu%26c%3DE%2C1%2CQ8Ps_DQuQFWY2MCm3-N4as2Ol7bIf9k4HeNm0QHi1xBVIG78kvd7fkfefe-ga_Jb7zalYqXxmRMSj2E8RmAUribdOsci_LMcVwjpd4KX84kkSoU%2C%26typo%3D1&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=j8rqbrO%2FKZnGRPMtIsk9fdcCwRXOiRBk%2FPdf9u9d%2BrE%3D&reserved=0<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fedmonds.edu%2F&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=AbFZ1yky7TtBhq5ZX0l7RySTPB%2FXQhfShw8vaZbNzqc%3D&reserved=0>
julie.sheppard at edmonds.edu<mailto:julie.sheppard at edmonds.edu> | (425) 640-1447
[college logo]
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------------------------------
Message: 7
Date: Wed, 21 Sep 2022 20:34:59 +0000
From: "Thomas, Kirsti" <Kirsti.Thomas at seattlecolleges.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Checking History of Patron Load RE:
[EXTERNAL] - - CTCLink Patron Upload
Message-ID:
<DS7PR07MB8350744544DA1EA5B85EF194FA4F9 at DS7PR07MB8350.namprd07.prod.outlook.com>
Content-Type: text/plain; charset="us-ascii"
One thing to be aware of...
If IT sends a blank XML file with no patron records to the Ex Libris FTP server, Alma will process the empty file and the job history will show that the patron load job ran successfully.
I mean, technically the job did run successfully. It's not Alma's fault that there were no records in the file to do anything to.
You need to confirm 2 things when you check the job history files:
1. Status = Completed successfully
2. Records Processed >0
If you see the job ran successfully, but Records Processed = 0, then you know the problem is on the IT side of things.
Kirsti
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Martin, Melinda
Sent: Wednesday, September 21, 2022 13:25
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Checking History of Patron Load RE: [EXTERNAL] - - CTCLink Patron Upload
Hi All,
Here are the steps to check your patron load job history:
Step 1:
Admin>Monitor Jobs
[cid:image001.png at 01D8CDBE.D385A0E0]
Step 2:
Click on the History Tab
[cid:image002.png at 01D8CDBE.D385A0E0]
Step 3:
Adjust date range desired (30 days at a time is maximum limit). Type "patron" into the search bar and "enter".
[cid:image003.png at 01D8CDBE.D385A0E0]
You can work backwards 30 days at a time. I noticed we have been having problems since 7/16/2022. Our last successful student load was July 15.
Hope this helps!
-Melinda
[cid:image004.png at 01D8CDBE.D385A0E0]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College
Office 509-533-8822 Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
[Title: LinkedIn - Description: image of LinkedIn icon]<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flinkedin.com%2Fin%2Fmelinda-martin-319a744&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=M8He5xMisCv9Ob4Xi2zOb4Aso364XA53vLlhQVL3GB8%3D&reserved=0>[Title: Twitter - Description: image of Twitter icon]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FQueriedAlive&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=bkKY%2FHsXjZsaRjqGs%2FF4%2BUc86DgjJRCtlq%2FYO%2FaYaD0%3D&reserved=0>
[cid:image004.png at 01D8CDBE.D385A0E0]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College
Office 509-533-8822 Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
[Title: LinkedIn - Description: image of LinkedIn icon]<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flinkedin.com%2Fin%2Fmelinda-martin-319a744&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=M8He5xMisCv9Ob4Xi2zOb4Aso364XA53vLlhQVL3GB8%3D&reserved=0>[Title: Twitter - Description: image of Twitter icon]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FQueriedAlive&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=bkKY%2FHsXjZsaRjqGs%2FF4%2BUc86DgjJRCtlq%2FYO%2FaYaD0%3D&reserved=0>
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Julie Sheppard
Sent: Wednesday, September 21, 2022 1:23 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] [EXTERNAL] - - CTCLink Patron Upload
Hi All,
We are also seeing something similar with our faculty and staff not updating correctly from ctcLink. They are currently teaching or working but ctclink is loading them as expired. I am trying to connect with our IT person in charged of ctcLink to see if they can see on their end what could be causing this.
All the best,
Julie
On Wed, Sep 21, 2022 at 10:08 AM Herman, Amy <aherman at olympic.edu<mailto:aherman at olympic.edu>> wrote:
Sorry, Olympic daily patron load from CTClink is working as expected...
Amy Herman, Library Faculty
Olympic College
Bremerton, WA
aherman at olympic.edu<mailto:aherman at olympic.edu>
Visit the OC Libraries website<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibguides.olympic.edu%2Findex&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=FuEAt3zsDB1Oe3zEsFE048dkzqSVRiRtfncSxmzkEtM%3D&reserved=0> to connect to services and resources!
________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Martin, Melinda <Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>>
Sent: Wednesday, September 21, 2022 11:00 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [EXTERNAL] - [Wactclc-alma] - CTCLink Patron Upload
CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!
Hi All,
Is anyone else having a parsing error from CTCLink uploading into Alma? Apparently, ours has not functioned since 7/15.
-Melinda
[cid:image004.png at 01D8CDBE.D385A0E0]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College
Office 509-533-8822 Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
[Title: LinkedIn - Description: image of LinkedIn icon]<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flinkedin.com%2Fin%2Fmelinda-martin-319a744&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=M8He5xMisCv9Ob4Xi2zOb4Aso364XA53vLlhQVL3GB8%3D&reserved=0>[Title: Twitter - Description: image of Twitter icon]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FQueriedAlive&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=bkKY%2FHsXjZsaRjqGs%2FF4%2BUc86DgjJRCtlq%2FYO%2FaYaD0%3D&reserved=0>
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Daniel Moore
Sent: Tuesday, September 20, 2022 5:19 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] New adventures
Hi all,
I've accepted a new position and will be moving on from Edmonds College. I've greatly enjoyed solving problems with and getting to know everyone on the list. Y'all are a creative and talented group of people, and I know each of you will guide your libraries through some fun new tech ahead.
I hope everyone continues to thrive! Be well all.
All the best,
Dan
--
Julie Sheppard
Circulation Manager, Edmonds College Library
20000 68th Ave. W., Lynnwood WA 98036 | https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkprotect.cudasvc.com%2Furl%3Fa%3Dhttps%253a%252f%252fedmonds.edu%26c%3DE%2C1%2C_wFlsbsWFEfvova68xX9gd3yVBtVXpz0_sdIEd1WR-3B_-0nw99PXDQc8wNAPDPQx3h7ixL9z2BlMaj6QEdeETH2EGBGRiMB18G2MOHFtiQ-h49ZWz0%2C%26typo%3D1&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991608939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=rf8pIYPKkPEP9fIDRvkcQsMVZAJVVnJbpMPym8WdCDY%3D&reserved=0<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fedmonds.edu%2F&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991765172%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=CKyuztsnUViJLsQgaiBsMV3Jrqi1kVTGqDe1XJEfPpw%3D&reserved=0>
julie.sheppard at edmonds.edu<mailto:julie.sheppard at edmonds.edu> | (425) 640-1447
[college logo]
CAUTION: This email originated outside of the Seattle Colleges' email system. Do not click links or open attachments unless you recognize the sender and know the content is safe. Questions? Contact IT Services at x6333 (Central), x3630 (North), x5844 (South) or email ITHelp at seattlecolleges.edu<mailto:ITHelp at seattlecolleges.edu>.
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------------------------------
Message: 8
Date: Wed, 21 Sep 2022 21:42:19 +0000
From: "Thomas, Kirsti" <Kirsti.Thomas at seattlecolleges.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] - - CTCLink Patron Upload
Message-ID:
<DS7PR07MB8350D995F94EB512C030ED4FFA4F9 at DS7PR07MB8350.namprd07.prod.outlook.com>
Content-Type: text/plain; charset="us-ascii"
Abby-that is weird. As far as I know, there's nothing in the XML file of patron records that sets the patron role.
I dug around in our Alma config settings.
Under Config > User Management > Role Assignment Rules
There were no rules but the Default Rule:
[cid:image004.png at 01D8CDC7.FC5478D0]
The default rule was created by Wade (back when we migrated to Alma-Primo?). I updated the description just now to clarify that the default rule assigns the Patron role to all users.
Name: Default Automatic Roles Assignment
The Output Parameters section had "Patron" in the Profile 1 field.
Here's a screenshot:
[cid:image005.png at 01D8CDC8.589DCEC0]
It sounds like you have some sort of rule that's accidentally excluding the Running Start students from having the Patron Role assigned to their accounts.
When you check the Role Assignment Rules in your Alma environment, what do you see?
It will be ok!
Kirsti S. Thomas
Library Technical Services Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu<mailto:kirsti.thomas at seattlecolleges.edu>
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Abby Koehler
Sent: Wednesday, September 21, 2022 12:29
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] - - CTCLink Patron Upload
We've been getting something weird -- running start students aren't getting loaded with any patron roles. No roles at all. I can update them pretty quickly but I wonder if advising/ registration isn't entering in certain info that allows it to get populated somewhere.
abby koehler
she/her/hers
Systems Librarian
Whatcom Community College
360.383.3287
________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Martin, Melinda <Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>>
Sent: Wednesday, September 21, 2022 10:27 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] [EXTERNAL] - - CTCLink Patron Upload
CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
Thanks, Amy
[cid:image001.png at 01D8CDC6.0565B580]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College
Office 509-533-8822 Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
[Title: LinkedIn - Description: image of LinkedIn icon]<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flinkedin.com%2Fin%2Fmelinda-martin-319a744&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991765172%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Cij7CmTyPNVskMxuUStE52o1GvPsCz5W88ttsPRfhik%3D&reserved=0>[Title: Twitter - Description: image of Twitter icon]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FQueriedAlive&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991765172%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=uW%2B8I3%2FBljJO02AQ1gtSS6%2B5hOE6MbNdBbgEL5TpLPw%3D&reserved=0>
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Herman, Amy
Sent: Wednesday, September 21, 2022 10:07 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] [EXTERNAL] - - CTCLink Patron Upload
Sorry, Olympic daily patron load from CTClink is working as expected...
Amy Herman, Library Faculty
Olympic College
Bremerton, WA
aherman at olympic.edu<mailto:aherman at olympic.edu>
Visit the OC Libraries website<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibguides.olympic.edu%2Findex&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991765172%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=LrbAWzyHid%2FYGTwF6Hoqv85bJu%2FePO7dBqhPSqCKRMg%3D&reserved=0> to connect to services and resources!
________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Martin, Melinda <Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>>
Sent: Wednesday, September 21, 2022 11:00 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [EXTERNAL] - [Wactclc-alma] - CTCLink Patron Upload
CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!
Hi All,
Is anyone else having a parsing error from CTCLink uploading into Alma? Apparently, ours has not functioned since 7/15.
-Melinda
[cid:image001.png at 01D8CDC6.0565B580]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College
Office 509-533-8822 Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
[Title: LinkedIn - Description: image of LinkedIn icon]<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flinkedin.com%2Fin%2Fmelinda-martin-319a744&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991765172%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Cij7CmTyPNVskMxuUStE52o1GvPsCz5W88ttsPRfhik%3D&reserved=0>[Title: Twitter - Description: image of Twitter icon]<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FQueriedAlive&data=05%7C01%7C%7Cd6fedeff8aa9423afd0e08da9cd0f6ad%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637994718991765172%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=uW%2B8I3%2FBljJO02AQ1gtSS6%2B5hOE6MbNdBbgEL5TpLPw%3D&reserved=0>
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Daniel Moore
Sent: Tuesday, September 20, 2022 5:19 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] New adventures
Hi all,
I've accepted a new position and will be moving on from Edmonds College. I've greatly enjoyed solving problems with and getting to know everyone on the list. Y'all are a creative and talented group of people, and I know each of you will guide your libraries through some fun new tech ahead.
I hope everyone continues to thrive! Be well all.
All the best,
Dan
CAUTION: This email originated outside of the Seattle Colleges' email system. Do not click links or open attachments unless you recognize the sender and know the content is safe. Questions? Contact IT Services at x6333 (Central), x3630 (North), x5844 (South) or email ITHelp at seattlecolleges.edu<mailto:ITHelp at seattlecolleges.edu>.
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End of Wactclc-alma Digest, Vol 73, Issue 7
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