[Wactclc-alma] Checking History of Patron Load RE: [EXTERNAL] - - CTCLink Patron Upload

Wed Sep 21 13:25:02 PDT 2022

Hi All,
Here are the steps to check your patron load job history:

Step 1:
Admin>Monitor Jobs
[cid:image001.png at 01D8CDBD.8CB0F530]

Step 2:
Click on the History Tab
[cid:image002.png at 01D8CDBD.8CB0F530]

Step 3:
Adjust date range desired (30 days at a time is maximum limit). Type "patron" into the search bar and "enter".
[cid:image003.png at 01D8CDBD.8CB0F530]

You can work backwards 30 days at a time.  I noticed we have been having problems since 7/16/2022.  Our last successful student load was July 15.

Hope this helps!
-Melinda

[cid:image004.png at 01D8CDBD.8CB0F530]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College

Office 509-533-8822  Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
[Title: LinkedIn - Description: image of LinkedIn icon]<linkedin.com/in/melinda-martin-319a744>[Title: Twitter - Description: image of Twitter icon]<https://twitter.com/QueriedAlive>

[cid:image004.png at 01D8CDBD.8CB0F530]
Melinda Martin (She/her/hers)
Collection Management and Systems Librarian
Spokane Community College

Office 509-533-8822  Front Desk 509-533-8821
Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>
1810 N Greene Street, Spokane, WA 99217-5399
[Title: LinkedIn - Description: image of LinkedIn icon]<linkedin.com/in/melinda-martin-319a744> [Title: Twitter - Description: image of Twitter icon] <https://twitter.com/QueriedAlive>

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Julie Sheppard
Sent: Wednesday, September 21, 2022 1:23 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] - - CTCLink Patron Upload

Hi All,

We are also seeing something similar with our faculty and staff not updating correctly from ctcLink. They are currently teaching or working but ctclink is loading them as expired. I am trying to connect with our IT person in charged of ctcLink to see if they can see on their end what could be causing this.

All the best,

Julie

On Wed, Sep 21, 2022 at 10:08 AM Herman, Amy <aherman at olympic.edu<mailto:aherman at olympic.edu>> wrote:
Sorry, Olympic daily patron load from CTClink is working as expected...

Amy Herman, Library Faculty

Olympic College

Bremerton, WA

aherman at olympic.edu<mailto:aherman at olympic.edu>

Visit the OC Libraries website<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibguides.olympic.edu%2Findex&data=05%7C01%7Cmelinda.martin%40scc.spokane.edu%7C4c6757ffe0b041836e1a08da9c0f1c8b%7C4dedfefa6bd04442a06c98aed0b4b8da%7C1%7C0%7C637993885964563345%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=BpzB6Z8GbAZ4tcx55R3kMagq9of56J0uaLs%2B9ywV39g%3D&reserved=0> to connect to services and resources!

________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Martin, Melinda <Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>>
Sent: Wednesday, September 21, 2022 11:00 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [EXTERNAL] - [Wactclc-alma] - CTCLink Patron Upload

CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!

Hi All,

Is anyone else having a parsing error from CTCLink uploading into Alma? Apparently, ours has not functioned since 7/15.

-Melinda

[cid:image004.png at 01D8CDBD.8CB0F530]

Melinda Martin (She/her/hers)

Collection Management and Systems Librarian

Spokane Community College

Office 509-533-8822  Front Desk 509-533-8821

Email Melinda.Martin at scc.spokane.edu<mailto:Melinda.Martin at scc.spokane.edu>

1810 N Greene Street, Spokane, WA 99217-5399

[Title: LinkedIn - Description: image of LinkedIn icon]<https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Flinkedin.com%2Fin%2Fmelinda-martin-319a744&data=05%7C01%7Cmelinda.martin%40scc.spokane.edu%7C4c6757ffe0b041836e1a08da9c0f1c8b%7C4dedfefa6bd04442a06c98aed0b4b8da%7C1%7C0%7C637993885964719541%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=80Gzg8l4%2F8dx9NxhWjdb%2FS6K%2FgAjJb2SYAtlmk2kM4g%3D&reserved=0>[Title: Twitter - Description: image of Twitter icon]<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FQueriedAlive&data=05%7C01%7Cmelinda.martin%40scc.spokane.edu%7C4c6757ffe0b041836e1a08da9c0f1c8b%7C4dedfefa6bd04442a06c98aed0b4b8da%7C1%7C0%7C637993885964719541%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=nVovDsZvutW34hlTXX3sDwJYK9CX63x1YGbYow4MYlI%3D&reserved=0>

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Daniel Moore
Sent: Tuesday, September 20, 2022 5:19 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] New adventures

Hi all,

I've accepted a new position and will be moving on from Edmonds College. I've greatly enjoyed solving problems with and getting to know everyone on the list. Y'all are a creative and talented group of people, and I know each of you will guide your libraries through some fun new tech ahead.

I hope everyone continues to thrive! Be well all.

All the best,

Dan

--

Julie Sheppard
Circulation Manager, Edmonds College Library
20000 68th Ave. W., Lynnwood WA 98036 | edmonds.edu<https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fedmonds.edu%2F&data=05%7C01%7Cmelinda.martin%40scc.spokane.edu%7C4c6757ffe0b041836e1a08da9c0f1c8b%7C4dedfefa6bd04442a06c98aed0b4b8da%7C1%7C0%7C637993885964719541%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=CNk3tUWIKE5qIqrJqG5UNiZdRLJLSVSc4CesCEe55As%3D&reserved=0>

julie.sheppard at edmonds.edu<mailto:julie.sheppard at edmonds.edu> | (425) 640-1447
[college logo]
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