[Wactclc-alma] Spine o Matic trouble

[Holland-Stone, Stirling]

Paula (and anyone else who's interested),

We figured it out this morning! The solution (according to the official GitHub forum and our own implementation) seems to be manually updating SpineOMatic. I've put the download link for the update below.

https://github.com/ExLibrisGroup/SpineOMatic/releases/download/v8.1.2/SpineLabeler.exe

Stirling Holland-Stone
Pronouns: they/them/theirs
Lake Washington Institute of Technology
http://www.lwtech.edu/campus-life/library/

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Paula Laine
Sent: Monday, May 16, 2022 1:18 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Spine o Matic trouble

EXTERNAL SENDER: Use caution with links and attachments
________________________________
I googled the problem and plugged this text string into a url field:
https://api-na.hosted.exlibrisgroup.com/almaws/v1/items?view=label&item_barcode=38230002260718&apikey=l7xx2fd63b4048c1477e83aaf74b7a2dd3eb

and that works so it seems the problem is not in the connection with Alma.


From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Paula Laine
Sent: Monday, May 16, 2022 12:29 PM
To: wactclc-alma (wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>) <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] Spine o Matic trouble

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I came in to the office today to work on some print books, but Spine o Matic is not happy.

Here is the error message I get:
***** ERROR *****
Can't retrieve XML file.

Error message: The underlying connection was closed: An unexpected error occurred on a send.

I have changed nothing and it's worked fine for years. I also rebooted my computer just in case that would help, but it did not.

Anyone else having problems with it?

Paula Laine
Bellevue College
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