[Wactclc-alma] Films on Demand Issue

[Kyle Sutton]

Good afternoon, All,

We have been having issues with Films on Demand authentication from Onesearch.

>From Onesearch, if one clicks the "Films on Demand" link under "Full text availability" as seen below circled in red, one receives the error screen pictured in the second screen shot. However, if one clicks "Part of the Films on Demand collection" link as seen below circled in green, Films on Demand authenticates seamlessly.

I spoke with Infobase tech support yesterday, and they said the error may have something to do with the "WID" value not being configured correctly in Alma, but they didn't know where that would be done in Alma.

If you look at the URL in the second screen shot below, the "wID=0" on the error screen. However, when Films on Demand authenticates normally, the WID equals our six digit identifier, as I am sure it's supposed to.

I would be grateful for any suggestions that you might have.

.[cid:image001.png at 01D90644.AB594F40]
[cid:image002.png at 01D90644.AB594F40]


Thank you,

Kyle Sutton
Instruction & Systems Librarian
Kirk Library, Centralia College
(360) 623-8121
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