[Wactclc-alma] [EXTERNAL] - Analytics fines/fees issue

[Adrienne Roush]

Thanks, Amy! I think that did it.
Much appreciated.
Adrienne


From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Herman, Amy
Sent: Wednesday, November 10, 2021 11:44 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] - Analytics fines/fees issue

Hi Adrienne,

I found when I did a similar analytics report recently that I had to add "Fine Fee Status" as a criteria and then filter it to "is equal to/is in Active."  Otherwise I saw things from the past.  Maybe try that if you haven't already?

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu> | 360-475-7256




From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Adrienne Roush
Sent: Wednesday, November 10, 2021 11:38 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [EXTERNAL] - [Wactclc-alma] Analytics fines/fees issue

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Hi,
I don't do much in analytics, so maybe I'm missing an obvious error.
I was running a list of all outstanding fines/fees, and all seemed well. Then I checked a patron that the report said owes us $91 and she has a zero balance. Doesn't owe us any money, doesn't have anything checked out.
Screen shot below of the criteria.
Any help is appreciated!
Adrienne


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