[Wactclc-alma] FW: Your Ex Libris published cases – Take Action Now

Tue Nov 2 14:46:44 PDT 2021

Hey Alma crew,

Did anyone else get this message? Can y’all think of any reason not to let our closed cases be converted to Knowledge Articles?

Some of mine are probably full of typos and asking obvious questions. :) However, are there any real privacy concerns I should be worried about for my students and institution?

Thanks,
Lesley

From: Ex Libris <support at exlibrisgroup.com>
Sent: Monday, November 1, 2021 7:07 AM
To: Lesley Caldwell <LCaldwell at pierce.ctc.edu>
Subject: Your Ex Libris published cases – Take Action Now

CAUTION: This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email Helpdesk at pierce.ctc.edu<mailto:Helpdesk at pierce.ctc.edu>
[https://r20.rs6.net/on.jsp?ca=3e9ebd65-6dae-412a-b74d-c305433cf1ff&a=1110781875888&c=bfb426e0-5cdd-11e4-bb55-d4ae5275505f&ch=bfd48020-5cdd-11e4-bb67-d4ae5275505f]

[https://files.constantcontact.com/0b652cf9201/a6fd77bd-e149-43db-8b72-54007d8ac0e6.png]<https://r20.rs6.net/tn.jsp?f=001u8tHqi2ZuYSyiRLOZOast6UU8qc6Gg5qKslla-dbThEVciRTr1MVUhmrXAYugVj8o2kdM6XznApSDSbolKKrv7-YQXo5TDUNLB7RlWxl1A6uPNiZJnk8mwco8cAdM8PKti2Lih3nFth_2IGHmQ0jmQ==&c=J49v17BvqRe-IH0IV-r8I-37p_GPYlbA3Eo3Aynk_sp_R4LWp4DUQw==&ch=di0WX_-iixUrIhnWSPWStMUiP5jlkTTF5pbxcx6y5Iw0TgWzYzfSFw==>

Dear customer,

On November 8, 2021, we will launch the new ProQuest/Ex Libris Support Center.

Changes to case publishing improves data privacy

The ProQuest/Ex Libris Support Center is designed to protect the privacy and security of your data. As a result, your cases will no longer be published and visible to anyone other than your institutional users.
With your permission, your closed, published cases will be converted to Knowledge Articles, which will be visible in the new Support Center to logged-in, authenticated users only.

You are getting this message because some of your cases are published. We are aware that some customers did not get our previous message regarding this change.
Please provide your permission here<https://r20.rs6.net/tn.jsp?f=001u8tHqi2ZuYSyiRLOZOast6UU8qc6Gg5qKslla-dbThEVciRTr1MVUllj-ePnoC0EcZzJfubYDMxcW9-C4cjnhd1zJ2XF-YKMcVSja2sm8nnZwDGKx81Hy-SjTpgYiAPHMAQULsLAxRvh1enOJuLJjdt6aRUN5sZKYiV9sl0fr5pE38YHMpMeOenc6MpUF9TYf8kXrQjNPZBVfOV_lPw-kGTKJdj5T3xEMRX3AMBlaex_Acj57qJ-BY7OkCzAB6nasWILAvmjhWcJ-GUE7d3Sf135AQJFuPSf9-t0xpWMV8E=&c=J49v17BvqRe-IH0IV-r8I-37p_GPYlbA3Eo3Aynk_sp_R4LWp4DUQw==&ch=di0WX_-iixUrIhnWSPWStMUiP5jlkTTF5pbxcx6y5Iw0TgWzYzfSFw==> by November 6, 2021.

Here’s what you need to know:

·     Knowledge Articles will be visible to logged-in, authenticated users only and, like your cases, will be stored in the newly integrated support center
·     With your permission, all your institution’s closed published cases from 2015 on will be recreated as Knowledge Articles, with a publishing date later in the year
·     If you choose to provide permission, be sure to review your published cases and “unpublish” anything you don’t want available as a Knowledge Article
·     Without your permission, none of your institution’s closed published cases will be published as Knowledge Articles
·     All open cases and closed cases that were opened since January 2015 will be available to your institutional users as cases, regardless of your decision to publish them or not

More details regarding this change, and the required action are available on the Knowledge Center<https://r20.rs6.net/tn.jsp?f=001u8tHqi2ZuYSyiRLOZOast6UU8qc6Gg5qKslla-dbThEVciRTr1MVUllj-ePnoC0ECBqCIOSOMXq3Z_kwkXgjy38yCs4CnzOoRlZrjzFIHxOLJHhLC0a_BVXrLHd6izbYbpiKkqz-4CYSaOLtWXA6R5H9ibUoJVuVMtn84do1eUP_7C1axaBbj_e9NuUfUGShYS2LO382VZsh27vCam42LZsoXMy5NnLxYyUYLmu8Em-yaT8xqrCDgP-6CzoG1LRHLMnG8vrKsq0-ogpnS6V2TANg-AaHBoRYXz2ylR44ew6FaY8Zlnp9nkWGfg5VNPYtd1YgpDwzsldR6uZy-4wT4gVk7j37TYU8&c=J49v17BvqRe-IH0IV-r8I-37p_GPYlbA3Eo3Aynk_sp_R4LWp4DUQw==&ch=di0WX_-iixUrIhnWSPWStMUiP5jlkTTF5pbxcx6y5Iw0TgWzYzfSFw==>.
If we do not hear from you<https://r20.rs6.net/tn.jsp?f=001u8tHqi2ZuYSyiRLOZOast6UU8qc6Gg5qKslla-dbThEVciRTr1MVUllj-ePnoC0EcZzJfubYDMxcW9-C4cjnhd1zJ2XF-YKMcVSja2sm8nnZwDGKx81Hy-SjTpgYiAPHMAQULsLAxRvh1enOJuLJjdt6aRUN5sZKYiV9sl0fr5pE38YHMpMeOenc6MpUF9TYf8kXrQjNPZBVfOV_lPw-kGTKJdj5T3xEMRX3AMBlaex_Acj57qJ-BY7OkCzAB6nasWILAvmjhWcJ-GUE7d3Sf135AQJFuPSf9-t0xpWMV8E=&c=J49v17BvqRe-IH0IV-r8I-37p_GPYlbA3Eo3Aynk_sp_R4LWp4DUQw==&ch=di0WX_-iixUrIhnWSPWStMUiP5jlkTTF5pbxcx6y5Iw0TgWzYzfSFw==> by November 6, 2021, we will not convert your cases to Knowledge Articles.

Visit this page<https://r20.rs6.net/tn.jsp?f=001u8tHqi2ZuYSyiRLOZOast6UU8qc6Gg5qKslla-dbThEVciRTr1MVUu8OFPa7O1_v26gKx1YrH9RlbPPlqb4BTZQ8tQVUIuRCBUHQaEg4qmJd9I4dKskWN70jxqibj0WVLetPAcRNn7vnmvWYox5W62KvvMSmm_ni6mBnRMdW7egd58Yvbh4crhq5IJ5kQ8fa8z1vaTh1Quc=&c=J49v17BvqRe-IH0IV-r8I-37p_GPYlbA3Eo3Aynk_sp_R4LWp4DUQw==&ch=di0WX_-iixUrIhnWSPWStMUiP5jlkTTF5pbxcx6y5Iw0TgWzYzfSFw==> to learn more about the ProQuest/Ex Libris Support Center.

Questions or comments? We’re all ears. Contact us at exlibris-support at exlibrisgroup.com<mailto:exlibris-support at exlibrisgroup.com>.

Your ProQuest and Ex Libris Support Teams

Ex Libris | 1350 E Touhy Ave, Suite 150W, Des Plaines, IL 60018

Unsubscribe lcaldwell at pierce.ctc.edu<https://visitor.constantcontact.com/do?p=un&m=001CobJT8Ja0vWLNZ_Z6yHSbw%3D&ch=bfd48020-5cdd-11e4-bb67-d4ae5275505f&ca=3e9ebd65-6dae-412a-b74d-c305433cf1ff>

Constant Contact Data Notice<https://www.constantcontact.com/legal/customer-contact-data-notice>

Sent by support at exlibrisgroup.com<mailto:support at exlibrisgroup.com> powered by

[Trusted Email from Constant Contact - Try it FREE today.]<http://www.constantcontact.com/index.jsp?cc=nge&rmc=VF21_3GE&nav=3e9ebd65-6dae-412a-b74d-c305433cf1ff>
Try email marketing for free today!<http://www.constantcontact.com/index.jsp?cc=nge&rmc=VF21_3GE&nav=3e9ebd65-6dae-412a-b74d-c305433cf1ff>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20211102/086f36e3/attachment.html>