[Wactclc-alma] Issues with MD Editor not refreshing

[Guidry, Wade]

Colleen,

I just tried the same thing in the CPTC environment and am not encountering the issue. Most recent version of Chrome, though as long as you're using the most recent version of Chrome, Firefox or Edge, I don't think it will be browser related. Unless it's related to an installed plug.

It could just be intermittent performance issues.


Are you seeing the issue on a home connection or work? Home computer or work?

When you say "most times," do you mean most times today? Or over a period of time?

If it's over a period of time (days / weeks), the first comparison to do would be computing environment, namely on vs off campus, and different computers.

Another thought... though I doubt it would be data related. Does it happen on a certain type of record, or records from a particular set. Also, when you're working in mdeditor, do you have just one or two records loaded (in the left pane), or a whole slew of them.


Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org<http://www.wactclc.org/>

Schedule a meeting with me<https://calendly.com/wactclcalmaprimo/>
My Zoom Instant Meeting Link<https://bigbend.zoom.us/j/8763410457>


From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of McGaughey, Colleen
Sent: Wednesday, June 23, 2021 10:15 AM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Issues with MD Editor not refreshing

Hi everyone,

Just wondering if anyone else has been having issues with Alma MD Editor not refreshing?

I make changes to a record, save and use 'View Related Data' to view inventory. Sometimes it loads, but most of the times I just get a spinning blue circle. Sometimes the holdings load, and sometimes I just get the spinning blue circle. I use alt+u to update the holdings. When I go back to view inventory so I can click on the option to view items, it does the same thing. I have tried refreshing the page, logging out of Alma, using a different account, and I still experience the same issues.

Is anyone else having this problem? Does anyone know what I can do to resolve this issue?

Thanks,
Colleen
Clover Park Tech
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