[Wactclc-alma] Alma not loading?

[Guidry, Wade]

Lesley, is that a screenshot from an Alma-related URL? I’m just wondering what app or service delivered that message.

Meanwhile, status.exlibrisgroup.com for NA02 has the following report, related to network issues to their Chicago data center today.

Those time stamps are UTC, so subtract 7 hours for Pacific time.


started 16/06/2021 00:19:40
Identified             16/06/2021 14:39:47

We are aware of possible external network issues impacting one of our internet providers in our Elk Grove data center. We are working with them and will continue to provide status page updates as they become available. Your system may experience interruptions during this period.

Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org<http://www.wactclc.org/>

Schedule a meeting with me<https://calendly.com/wactclcalmaprimo/>
My Zoom Instant Meeting Link<https://bigbend.zoom.us/j/8763410457>

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Lesley Caldwell
Sent: Tuesday, June 15, 2021 12:36 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Alma not loading?

CAUTION: Originated outside our network. Do not click links or open attachments unless you validate the sender.


Interesting timing!

Our team just saw this error:
[cid:image001.jpg at 01D76298.1D67EC60]


From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Bem, Greg
Sent: Tuesday, June 15, 2021 12:34 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Alma not loading?

CAUTION: This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email Helpdesk at pierce.ctc.edu<mailto:Helpdesk at pierce.ctc.edu>
Hey all,

I spoke too soon. I guess it was doing some update or maintenance either within the platform or on the local server. It took 10 minutes but finally loaded 😊

Greg Bem, MLIS
Faculty Library Coordinator
Library Learning Commons
Lake Washington Inst. Of Technology
Pronouns: he/him/his

Contact Info
greg.bem at lwtech.edu<mailto:greg.bem at lwtech.edu%0d>
425-739-8100 xt.8898
http://www.lwtech.edu/campus-life/library<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.lwtech.edu%2fcampus-life%2flibrary&c=E,1,6OXKCxUNnwBA5VkvsylPxeYbwirReBpjPR3JTTn0QUve03puU85vcpDVL6s5da-GHyqUGR7WKx5COiwU3yPZzxeaKWjPQYxDK3-cATPgPaY,&typo=1>

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Bem, Greg
Sent: Tuesday, June 15, 2021 12:32 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] Alma not loading?

Warning - Possible Spoofing Attempt
This email is originating outside of LWTech. Please contact the sender via phone or in person to confirm validity or contact ITS helpdesk @ 425-739-8100 ext. 8603 for assistance.
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Hey all,

Is anyone else experiencing spinning when trying to sign into Alma? Multiple folks at LWTech aren’t able to access, and that’s from multiple devices/IPs.

Thanks,

Greg

Greg Bem, MLIS
Faculty Library Coordinator
Library Learning Commons
Lake Washington Inst. Of Technology
Pronouns: he/him/his

Contact Info
greg.bem at lwtech.edu<mailto:greg.bem at lwtech.edu%0d>
425-739-8100 xt.8898
http://www.lwtech.edu/campus-life/library<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.lwtech.edu%2fcampus-life%2flibrary&c=E,1,6wntzHW5d30y_DLoDFcrfXn6eMAWYoamvX3qjFifULbWFC_OqShQsoSfeBqsyNyfL4pk0dZL-vzji5vHw1NgmLcAwLy3lEusySPm5fO__mYi9pAtAl7VPPO7QtLN&typo=1>

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