[Wactclc-alma] [EXT] Bellevue unable to access Alma

[Nicole Longpre]

Thanks everyone, we have updated some authentication info and it is now working.
Nicole

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Traci Taylor
Sent: Monday, June 14, 2021 8:12 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXT] Bellevue unable to access Alma

CAUTION: This email originated from outside Bellevue College. Do not click links or open attachments unless you validate the sender and know the content is safe. If you are unsure, contact the Service Desk at x4357 (425-564-4357) or email servicedesk at bellevuecollege.edu<mailto:servicedesk at bellevuecollege.edu>.

Hi Laura,

We are able to log in to Alma here at BTC.

Traci

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Staley, Laura
Sent: Monday, June 14, 2021 8:08 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] [EXT] Bellevue unable to access Alma

I'm able to log in to Alma at RTC.

Laura
________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Nicole Longpre <nlongpre at bellevuecollege.edu<mailto:nlongpre at bellevuecollege.edu>>
Sent: Monday, June 14, 2021 8:00 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [EXT] [Wactclc-alma] Bellevue unable to access Alma

   CAUTION - This email originated from outside of Renton Technical College's email system.  Do not click links or open attachments unless you recognize the sender and know the content is safe.  If you need assistance, contact the RTC Service Desk at x2500 or servicedesk at rtc.edu<mailto:servicedesk at rtc.edu>.


Morning,



We are getting a "user not authorized" message when trying to access Alma. Primo seems to be working with the exception of logging in to place a hold. Have others noticed this?

I know there was maintenance on Sunday to NA02, but the website says that it is again working.



Thanks,



Nicole Longpré (she/her)

Systems Librarian

Full Professor

Bellevue College

nlongpre at bellevuecollege.edu<mailto:nlongpre at bellevuecollege.edu>


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