[Wactclc-alma] suppressing emails for cancelled work order requests

Guidry, Wade WadeG at bigbend.edu
Mon Aug 2 11:17:46 PDT 2021


A question came up this morning so I'm sharing the question and answer with everyone, as it may prove useful.

Starting with the June release of Alma, cancelling a work order results in a cancellation notice email to the person that placed the work order.

Often, the requestor was the same person cancelling the request, and so a cancellation email really isn't necessary.

If you want to suppress that email, so that it doesn't go out, then simply *un*check the 'Notify User' box on the cancellation dialog box (highlighted  below).

That checkbox is sticky, so once changed it will keep the same setting until it's changed again.

[cid:image001.png at 01D78790.04BCEE50]


Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org<http://www.wactclc.org/>

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