[Wactclc-alma] Primo errors when linking to Ebsco, Gale

Traci Taylor ttaylor at btc.edu
Thu Apr 22 11:11:04 PDT 2021


Amy,

I saw your post to the listserv, so I tested it out at BTC. We are experiencing the same issue here. I did submit a case this morning as a high priority. The case number is 00949239.

Take care,
Traci

Traci Taylor, MLS
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________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of Herman, Amy <aherman at olympic.edu>
Sent: Thursday, April 22, 2021 11:04 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>; WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Primo errors when linking to Ebsco, Gale


In case you are not following the discussion on Alma-L this morning, there appears to be a nationwide issue with Primo linking to Ebsco content which results in users being sent to an Ebsco login page instead of directly to the subscribed content.  Not good.  There is an additional error with Gale content.



Hopefully this gets sorted out soon…



Amy Herman

Library Faculty | Olympic College

1600 Chester Avenue | Bremerton, WA 98337

aherman at olympic.edu<mailto:aherman at olympic.edu>



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