[Wactclc-alma] [External] Kanopy pricing changes

[Herman, Amy]

I heard that last week too, when I inquired why were billed $2/view for 165 plays rather than automatically triggering a purchase after 50 plays. They said "This is something we can no longer offer."  I had received no advance notification of any changes to the billing structure. I sent a response back expressing my unhappiness, and attached a copy of the email we had from the sales rep a couple of months ago offering that model to us, which is part of what convinced is to adopt the service, but have yet to hear back. I am all for pressuring Kanopy via consortium or other means, at least to allow that model to remain in place for the rest of this year.

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu>

OC Libraries are OPEN online only!  Visit the OC Libraries website<https://libguides.olympic.edu/index> to connect to services and resources.

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Lesley Caldwell
Sent: Tuesday, June 23, 2020 11:21 AM
To: wactclc-alma at lists.ctc.edu
Subject: [External][Wactclc-alma] Kanopy pricing changes

CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!

Hi all,

Long time, no see. ;)

I wasn't sure if this was best to post here or CLAMS or CLAWS, so I'll start with this list.

Another librarian and I met with our new Kanopy rep yesterday. Has anyone else met with Nicole Ojeda? She shared with us that Kanopy is making some pricing changes such as charging less than $120 per film for short films or episodes in the PDA model. She also shared that in the PPU model, hitting 60 $2 plays will no longer trigger a purchase. Meaning our top watched film at Pierce would cost us $800 already and keep going as more students watch it, rather than capping out $120. Finally, she shared that we weren't really supposed to be on PPU model because we aren't a public library.

This info has us in a bit of a tizzy!

Has anyone else heard something different? Is Kanopy something we need to take on as a consortium?

Thanks for your thoughts!
Lesley

Lesley Caldwell

Systems and Instruction Librarian

Pierce College

p:

253-840-8420

a:

1601 39th Ave SE, Puyallup, WA 98374

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www.pierce.ctc.edu<http://www.pierce.ctc.edu> e: LCaldwell at pierce.ctc.edu<mailto:LCaldwell at pierce.ctc.edu>

[pierce college logo]

TOP 5 Community College in the Nation

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