[Wactclc-alma] [EXTERNAL*]-Re: Alma Access

[Traci Taylor]

Thank you Elena. I think we have it figured out.

On Jun 11, 2020, at 4:12 PM, Elena Bianco <Elena.Bianco at skagit.edu> wrote:


Hi Traci:

I have been able to log in today no problem...


Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273


Stay connected and follow SVC libraries on Facebook or Instagram.



________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of Traci Taylor <ttaylor at btc.edu>
Sent: Thursday, June 11, 2020 2:48 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
Subject: [EXTERNAL*]-Re: [Wactclc-alma] Alma Access


Another one of our staff that is working remotely is not able to log in either. We are getting an error message that says, “your attempt has failed. The username or password or location may be incorrect. Neither of us recalls seeing “location” in this message in the past. I also tried logging into Alma in the remote desktop for BTC and still no access.



Thanks,
Traci







<https://www.btc.edu/>
<image002.jpg>
Traci Taylor, MLS

Lead Librarian

Bellingham Technical College<http://www.btc.edu/>

3028 Lindbergh Ave. | Bellingham, WA 98225

Call: 360.752.8488 | Office: CC 327

Connectedness • Professionalism • Integrity

The Library is OPEN online. Online Resources and Help Available from the BTC Library<https://btc.ctc.libguides.com/QuickHelp>

Need help? Ask the Library<https://askwa.libanswers.com/widget_chat.php?hash=bc35573cec49a83226b25e7a450c6e8c>



From: Traci Taylor
Sent: Thursday, June 11, 2020 2:42 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
Subject: Alma Access



Hello,



I am not able to login to Alma. I have tried two different browsers. Is anyone else having the same problem?



Thanks,
Traci



<https://www.btc.edu/>
<image005.jpg>
Traci Taylor, MLS

Lead Librarian

Bellingham Technical College<http://www.btc.edu/>

3028 Lindbergh Ave. | Bellingham, WA 98225

Call: 360.752.8488 | Office: CC 327

Connectedness • Professionalism • Integrity

The Library is OPEN online. Online Resources and Help Available from the BTC Library<https://btc.ctc.libguides.com/QuickHelp>

Need help? Ask the Library<https://askwa.libanswers.com/widget_chat.php?hash=bc35573cec49a83226b25e7a450c6e8c>



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