[Wactclc-alma] Blocking loans when item already checked out

[Charly Eaton]

Oh, of course, block preferences. Thank you so much!

On Tue, Oct 22, 2019 at 1:32 PM Traci Taylor <ttaylor at btc.edu> wrote:

> Block preference under fulfillment.
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Traci
> Taylor
> *Sent:* Tuesday, October 22, 2019 1:21 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] Blocking loans when item already checked out
>
>
>
> Interesting. I let you know if I find anything.
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Charly
> Eaton
> *Sent:* Tuesday, October 22, 2019 1:18 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] Blocking loans when item already checked out
>
>
>
> Traci,
>
>
>
> I'm actually experiencing the exact opposite in which Alma is *not *alerting
> me to the fact an item is currently checked out. I'm trying to find the
> setting that would trigger the “checked out to another patron” message and
> block the loan.
>
>
>
> On Tue, Oct 22, 2019 at 1:12 PM Traci Taylor <ttaylor at btc.edu> wrote:
>
> Hi Charly,
>
>
>
> One of our part-time staff ran in to a similar problem yesterday. Here is
> what happened.
>
>
>
> “A student just came to check out a book that Alma said was already
> checked out to another patron.  I tried to check it back in first so we
> would know who’s account to clear of possible charges for an item that was
> still on the shelf.  When I tried it told me item was not checked out.  So
> I tried again to check it out to the student and had to override the
> “checked out to another patron” message that popped up.  Not sure what the
> problem is.”
>
>
>
> Is this similar to what you experienced?
>
>
>
> Thanks,
>
> Traci
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Charly
> Eaton
> *Sent:* Tuesday, October 22, 2019 1:02 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* [Wactclc-alma] Blocking loans when item already checked out
>
>
>
> Hi everyone,
>
>
>
> Today I discovered that when an item currently on loan is checked out to
> another patron, rather than triggering a message and blocking the loan,
> Alma instead checks the item in and then back out to the new borrower.
> While convenient, this is problematic because staff are given no indication
> that the item was improperly checked in and erroneous fines may have
> occurred. I can't seem to find the setting for this under Fulfillment >
> General > Other Settings. Anyone know where to look?
>
>
>
> --
>
> *Charly Eaton*
>
> *Circulation Services Manager*
>
> *Learning Resources/Library*
>
> *425.640.1447*
>
> *Work Schedule: Monday - Friday 7:00 - 4:00*
>
> [image: Image removed by sender.]
>
>
>
>
> --
>
> *Charly Eaton*
>
> *Circulation Services Manager*
>
> *Learning Resources/Library*
>
> *425.640.1447*
>
> *Work Schedule: Monday - Friday 7:00 - 4:00*
>
> [image: Image removed by sender.]
>


-- 
*C**harly Eaton*
*Circulation Services Manager*
*Learning Resources/Library*
*425.640.1447*
*Work Schedule: Monday - Friday 7:00 - 4:00*
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