[Wactclc-alma] Suppressing letters for reserve items?

Fri Oct 11 13:49:42 PDT 2019

Great! We’ll try this and see.

Greg Bem, MLIS
Faculty Library Coordinator
Library Learning Commons
Lake Washington Inst. Of Technology
Pronouns: he/him/his

Contact Info
greg.bem at lwtech.edu<mailto:greg.bem at lwtech.edu%0d>
425-739-8100 xt.8898
http://www.lwtech.edu/campus-life/library

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Daniel Moore
Sent: Thursday, October 10, 2019 3:57 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Cc: Miller, Cassandra <Cassandra.Miller at lwtech.edu>
Subject: Re: [Wactclc-alma] Suppressing letters for reserve items?

EXTERNAL SENDER: Use caution with links and attachments
________________________________
There's a thread in Alma-L from October 2018 about turning off short loan letters. It's related to this enhancement:  https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2018/06_July_2018/Alma_July_2018_Release_Notes/04Fulfillment_-_July_2018_Enhancements

Here's the body of that reply:

You, Tao tao.you at vanderbilt.edu<mailto:tao.you at vanderbilt.edu> via<https://support.google.com/mail/answer/1311182?hl=en> exlibrisusers.org<http://exlibrisusers.org>
to Ex
[Image removed by sender.]
Hi Chris,

We just migrated to Alma, still learning to adjust our letter settings.

We did received a lot short loan due courtesy letters when we just migrated, and we didn’t set our short_loan_courtery_reminder parameter.   Finally we disabled “fulshortloanletter” in Configuration -> General -> General Configuration -> letter activity code table, that stopped courtesy notices for those short loans.

Try that and let me know whether that helps in your institution. Thanks,

Tao

On Thu, Oct 10, 2019 at 2:10 PM Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>> wrote:
Greg,

Yes, if it’s the loan receipt email you want to disable, go to Alma Admin / Fulfillment / Letters Configuration, and disable “Loan Receipt Letter” (currently shown enabled below)

[cid:16db7e2434c4cff311]

Wade Guidry
WACTCLC
Library Consortium Services Manager
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
http://www.wactclc.org<http://www.wactclc.org/>
509.760.4474

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>] On Behalf Of Lesley Caldwell
Sent: Thursday, October 10, 2019 12:44 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Cc: 'Miller, Cassandra' <Cassandra.Miller at lwtech.edu<mailto:Cassandra.Miller at lwtech.edu>>
Subject: Re: [Wactclc-alma] Suppressing letters for reserve items?

ATTENTION: This email contains links. Please follow best practices before clicking on links

Hi Greg,

For the letters that Kirsti mentions, we've found it best to just turn them off. Then you can send them from "Manage Patron Services" on an as-needed basis.

[cid:16db7e2434c5b16b22]

-Lesley

________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> on behalf of Thomas, Kirsti <Kirsti.Thomas at seattlecolleges.edu<mailto:Kirsti.Thomas at seattlecolleges.edu>>
Sent: Thursday, October 10, 2019 12:27 PM
To: 'WACTCLC Alma Discussion'
Cc: 'Miller, Cassandra'
Subject: Re: [Wactclc-alma] Suppressing letters for reserve items?

CAUTION: This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email Helpdesk at pierce.ctc.edu<mailto:Helpdesk at pierce.ctc.edu>
Greg,

Is this the Loan Receipt Letter and/or Return Receipt Letter?

To the best of my knowledge, these letters aren’t very configurable other than they’re either turned on or they’re turned off.  It’s an all-or-nothing deal. Either you send out receipts for all check-outs or you don’t send out receipts for any check-outs.

The overdue and lost notices are the only ones where you can control behavior based on item locations and patron user groups

It will be ok!

Kirsti S. Thomas
Library Technical Services Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu<mailto:kirsti.thomas at seattlecolleges.edu>

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Bem, Greg
Sent: Wednesday, October 9, 2019 15:08
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Cc: Miller, Cassandra <Cassandra.Miller at lwtech.edu<mailto:Cassandra.Miller at lwtech.edu>>
Subject: [Wactclc-alma] Suppressing letters for reserve items?

Hello!

We have students complain regularly that they don’t need to receive a notification every time they check out a 2-hour reserve, which is multiple times per day potentially, everyday potentially.

Any tips for suppressing these letters going out for specific items? Location isn’t going to work for us in this case.

Thanks!

Greg

Greg Bem, MLIS
Faculty Library Coordinator
Library Learning Commons
Lake Washington Inst. Of Technology
Pronouns: he/him/his

Contact Info
greg.bem at lwtech.edu<mailto:greg.bem at lwtech.edu%0d>
425-739-8100 xt.8898
http://www.lwtech.edu/campus-life/library<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lwtech.edu%2Fcampus-life%2Flibrary&data=02%7C01%7C%7C89cb5e18a18746919e9408d74d052af5%7C02d8ff38d7114e31a9156cb5cff788df%7C0%7C0%7C637062556905446383&sdata=6WDNa3YZEqSaoZJfITM2aV0zt2xivveCUgwOk7jBMu4%3D&reserved=0>

CAUTION: This email originated outside of the Seattle Colleges’ email system. Do not click links or open attachments unless you recognize the sender and know the content is safe. Questions? Contact IT Services at x6333 (Central), x3630 (North), x5844 (South) or email ITHelp at seattlecolleges.edu<mailto:ITHelp at seattlecolleges.edu>.

--
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
dan.moore at edcc.edu<mailto:dan.moore at edcc.edu> / daniel.moore at email.edcc.edu<mailto:daniel.moore at email.edcc.edu>
(425) 640-1526
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20191011/99c7c69f/attachment-0002.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: ~WRD000.jpg
Type: image/jpeg
Size: 823 bytes
Desc: ~WRD000.jpg
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20191011/99c7c69f/attachment-0002.jpg>