[Wactclc-alma] Renewal of overdues blocked

[Tammy Siebenberg]

Hi, Lesley,
Even if there were only 5 days left in the quarter, it should have renewed for those 5 days.
This issue is in Ex Libris's hands now.  I'll let everyone know what they come up with.
Tammy

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Lesley Caldwell
Sent: Thursday, November 21, 2019 4:08 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Renewal of overdues blocked

This is probably wrong, but... could it be because there aren't 28 days left in the quarter?
-Lesley

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Tammy Siebenberg
Sent: Thursday, November 21, 2019 10:01 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] Renewal of overdues blocked

Our students are allowed one renewal for books for a maximum loan period of 28 days.  In the past we have been able to renew overdue books, but this month overdue books cannot be renewed even though they have not been renewed previously.  I've examined everything I can think of to figure out what has happened.  Has anyone else experienced this or know how I can fix it?

Tammy

Tammy R. Siebenberg, MLIS
Director - Library & Media Services
Yakima Valley College
509.574.4984
tsiebenberg at yvcc.edu<mailto:tsiebenberg at yvcc.edu>
yvcc.edu<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fyvcc.edu%2f&c=E,1,-Nhv8lYXQhLGu6b2lmZlarVGTpidfXOLtbYvlyROSzaUN09ja3Nh53IX9CSw9-HMNTSHfMbgwf6KxGFzaFn3rcVLERag_Xaq7p4GQztswjHC&typo=1>
Hispanic-Serving Institution

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