[Wactclc-alma] EBSCOhost Academic Search Complete

[Guidry, Wade]

Kirsti,

I've been looking at the Seattle collection.

I can't tell what happened, but it seems like the local collection lost its connection to the community zone collection.

If you don't want to simply start over because of the po and invoice, I'd recommend just opening an SF ticket to see if they can help relink your collection to the community zone.




Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu
(509) 760-4474
http://www.wactclc.org


-----Original Message-----
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Thomas, Kirsti via Wactclc-alma
Sent: Tuesday, January 8, 2019 2:15 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Cc: Thomas, Kirsti <Kirsti.Thomas at seattlecolleges.edu>
Subject: Re: [Wactclc-alma] EBSCOhost Academic Search Complete

Curioser and curioser...

In the Service Activation tab, "Available" is set to yes but there's no "activate new portfolios automatically" option anywhere on the page.

In the Portfolios tab, the only available options under "Add" are:
- Add local portfolio
- Add from set

And we've got POLs and invoices attached so we can't just delete everything and start over from scratch.

Kirsti

-----Original Message-----
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Ryer Banta via Wactclc-alma
Sent: Tuesday, January 8, 2019 13:02
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Cc: Ryer Banta <ryer.banta at centralia.edu>
Subject: Re: [Wactclc-alma] EBSCOhost Academic Search Complete

Kirsti,

Maybe you've already tried this, but here are some things to check on.

In the Electronic Service Editor:
- Activation tab - set "available" to yes, and set "activate new portfolios automatically" to yes.
- Portfolios tab - Add menu item "Add All Portfolios from Community" - also, does anything show up when you try this?

Ryer


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Cc: Ryer Banta <ryer.banta at centralia.edu>
Subject: Re: [Wactclc-alma] EBSCOhost Academic Search Complete

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Hi Kirsti,

Our IZ record does NOT have a 904. It does have a note at the top of the record that the originating system ID is 995553642700041 - in case that helps at all.

Best of luck. Hopefully some tinkering will get those re-connected. I'll keep you posted if I think of anything.

Ryer

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From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Thomas, Kirsti via Wactclc-alma
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To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Cc: Thomas, Kirsti <Kirsti.Thomas at seattlecolleges.edu>
Subject: Re: [Wactclc-alma] EBSCOhost Academic Search Complete

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Thanks Naoko, Ryer and Wade for your responses.

We're have a problem with our EBSCOhost Academic Search Complete collection where there are NO portfolios associated with the service level of the collection, meaning we've got nothing to activate.  We'd activate the portfolios if they were there, but all 10,556 are missing.

I'd noticed that the Descriptive Record for the collection in both the CZ and our IZ was missing a 904 MARC field that normally shows up in electronic collection records and has a CKB record number in it. I was wondering if this might be related to the problem of our missing portfolios.

Naoko and Ryer-- can you check the Descriptive Record for Academic Search Complete in your IZ and see if it has a 904 field?  If so, what's the CKB number in the field?

At least I've confirmed that the problem is only with our collection and no one else's. *sigh*

It will be ok!

Kirsti S. Thomas
Library Technical Service Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu



-----Original Message-----
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Thomas, Kirsti via Wactclc-alma
Sent: Monday, January 7, 2019 13:41
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Cc: Thomas, Kirsti <Kirsti.Thomas at seattlecolleges.edu>
Subject: [Wactclc-alma] EBSCOhost Academic Search Complete

Does anyone else subscribe to EBSCO's Academic Search Complete product and have it activated from the Community Zone?  If so, are the portfolios for the collection showing up for you in your Institution Zone?

It will be ok!

Kirsti S. Thomas
Library Technical Service Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu