[Wactclc-alma] Add a note is not an option for specific individual

[Guidry, Wade]

I believe the required role to add notes to a user record is User Manager.


Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org


From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Stephanie Levesen
Sent: Thursday, September 27, 2018 11:15 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Add a note is not an option for specific individual

Hi Kim,

Who is it?  Is their role scoped to the right desk?  Let me know and I might be able to help out.

Thanks,
Stephanie

Stephanie Levesen
Periodicals/ILLs/Circulation
Norwood Cole Library
Skagit Valley College
2405 E College Way
Mount Vernon, WA  98273

360-416-7659

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Kim Mitchell
Sent: Thursday, September 27, 2018 10:54 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] Add a note is not an option for specific individual

Hello,

All of the circ desk workers except one can add a note on a patron's account.
I have compared the roles and the circ desk between those who can and the one who cannot add a note. I haven't been able to detect what is missing.

Does anyone have any suggestion as to where else I could look to discover what is missing?
Thank you

Kim Mitchell
Library Paraprofessional 3
Skagit Valley College
Whidbey island Campus
360-679-5221

Committed to Students

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