[Wactclc-alma] FW:RE: [ALMA-L] Alma Link Resolver Not Working in EBSCOhost Databases

[Traci Taylor]

Hi Amy,

I would be interested in trying this over the break as well.

Traci


Traci Taylor
Systems Librarian
Bellingham Technical College
Phone |360.752.8488
Email | ttaylor at btc.edu



From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Herman, Amy
Sent: Thursday, May 24, 2018 8:41 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] FW:RE: [ALMA-L] Alma Link Resolver Not Working in EBSCOhost Databases

Did you all see this?  Has anyone here tried it?  I am getting up the nerve to edit my EBSCO services page with this link and see if it works for us, when we would normally encounter the EBSCO OpenURL Connection screen of death…  Maybe I will wait til the break…

I can’t remember, do edits to Services linking take effect in Primo immediately or is there some kind of overnight delay?

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu> | 360-475-7256

[alma signature]


From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> On Behalf Of Erin Bell
Sent: Wednesday, May 23, 2018 7:37 PM
To: Ex Libris user community discussion list for Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Subject: [External] RE: [ALMA-L] Alma Link Resolver Not Working in EBSCOhost Databases

Hi Petrina,

This is the same screen we see (sorry forgot to attach the screenshot!). We JUST received a workaround update on this and it’s working! Cameron Wu at EBSCO developed a dynamic link which we add to the Service of each EBSCO collection:
IF(rft.atitle)
http://search.ebscohost.com.ezproxy.library.uwa.edu.au/login.aspx?direct=true%26db=aph%26db=l0h%26db=ant%26db=aft%26db=air%26db=nlabk%26db=bvh%26db=bas%26db=bth%26db=jlh%26db=ufh%26db=iih%26db=i3h%26db=ddh%26db=nlebk%26db=eoh%26db=eue%26db=egi%26db=hev%26db=f3h%26db=8gh%26db=heh%26db=hxh%26db=hch%26db=hia%26db=hlh%26db=lft%26db=lpr%26db=lxh%26db=ulh%26db=f5h%26db=cmedm%26db=loh%26db=mah%26db=nfh%26db=poh%26db=pbh%26db=bwh%26db=rlh%26db=e0h%26db=rih%26db=rph%26db=sih%26db=s3h%26db=ser%26db=23h%26db=pif%26dli0=NL%26dlv0=Y%26dld0=nlabk%26dli1=FA%26dlv1=Y%26dld1=rph%26type=1%26site=ehost-live%26bquery=(SO(URLENCODE({rft.jtitle})))AND(DT{rft.year})AND(TI"URLENCODE({rft.atitle})")<http://search.ebscohost.com.ezproxy.library.uwa.edu.au/login.aspx?direct=true%26db=aph%26db=l0h%26db=ant%26db=aft%26db=air%26db=nlabk%26db=bvh%26db=bas%26db=bth%26db=jlh%26db=ufh%26db=iih%26db=i3h%26db=ddh%26db=nlebk%26db=eoh%26db=eue%26db=egi%26db=hev%26db=f3h%26db=8gh%26db=heh%26db=hxh%26db=hch%26db=hia%26db=hlh%26db=lft%26db=lpr%26db=lxh%26db=ulh%26db=f5h%26db=cmedm%26db=loh%26db=mah%26db=nfh%26db=poh%26db=pbh%26db=bwh%26db=rlh%26db=e0h%26db=rih%26db=rph%26db=sih%26db=s3h%26db=ser%26db=23h%26db=pif%26dli0=NL%26dlv0=Y%26dld0=nlabk%26dli1=FA%26dlv1=Y%26dld1=rph%26type=1%26site=ehost-live%26bquery=(SO(URLENCODE(%7brft.jtitle%7d)))AND(DT%7brft.year%7d)AND(TI%22URLENCODE(%7brft.atitle%7d)%22)>

Instead of going to the openURL service page, this link redirects the user directly to EBSCO and searches all of our subscribed databases with just the Journal title, year and article title:
[cid:image002.jpg at 01D3F33C.CE092710]


They have advised this is a workaround until they can get the OpenURL service page working, but we much prefer this option and will probably keep it.

Thanks,
Erin

From: Alma [mailto:alma-bounces at exlibrisusers.org] On Behalf Of Petrina Collingwood
Sent: Thursday, 24 May 2018 10:29 AM
To: Ex Libris user community discussion list for Alma
Subject: Re: [ALMA-L] Alma Link Resolver Not Working in EBSCOhost Databases

Hi Erin,
We are also often arriving at an EBSCO openURL service page with an error saying that no results were found when you can find the article within EBSCO.
[cid:image007.jpg at 01D3E2EE.4E643440]

Can you describe in more detail what solution EBSCO is working on for you?

Thanks,
Petrina

From: Alma <alma-bounces at exlibrisusers.org<mailto:alma-bounces at exlibrisusers.org>> On Behalf Of Erin Bell
Sent: Thursday, 24 May 2018 12:14 PM
To: Ex Libris user community discussion list for Alma <alma at exlibrisusers.org<mailto:alma at exlibrisusers.org>>
Subject: Re: [ALMA-L] Alma Link Resolver Not Working in EBSCOhost Databases

Hi,

We don’t have this exact problem, but have been experiencing issues with links resolving to EBSCO databases for some time. Not all articles, but many are resolving to an openURL Service page which results in an error when you click Submit (see screenshot). We have been working with EBSCO to resolve these issues rather than ExLibris, and they are developing a Dynamic link for our collections instead.
So opening a case with ExLibris is a good idea, but also reaching out to your EBSCO Sales Representative directly is also a good idea!

Erin

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