[Wactclc-alma] can't receive a title

[Choate, Louise]

That worked! Thanks Jennifer!

Louise

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Jennifer McCool
Sent: Wednesday, May 09, 2018 2:39 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] can't receive a title

Hi Louise-

If the POL is still in “auto-packaging” then the order was never sent.  If you go in and edit the POL, at the top, select the “order now” button it will assign a PO (as opposed to a POL) and update the status to “sent.”  You should be able to receive it then I think.

Thanks,
Jennifer

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Choate, Louise
Sent: Wednesday, May 09, 2018 1:41 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] can't receive a title

Thanks all for the replies. George, I noticed as well that for some reason it’s in auto packaging status. I’m not sure why it’s like that or how to fix it.


Louise Choate
Library Circulation Services Manager
Lower Columbia College
360 442 2668

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of George Babcock
Sent: Wednesday, May 09, 2018 1:22 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] can't receive a title

Hi all,

The POL that Louise is trying to receive is in a status of Auto Packaging.  I don't know the answer to this and I cannot find anything in the documentation but I wonder if a POL must be packaged and sent before it can be received?

George

On Wed, May 9, 2018 at 12:29 PM, Stephanie Levesen <Stephanie.Levesen at skagit.edu<mailto:Stephanie.Levesen at skagit.edu>> wrote:
I experienced a delay in a location change when I was adjusting a book’s location from one campus to another.  It took a few seconds (minutes) for the system to update in order for the new location to take effect.

Stephanie Levesen
Periodicals/ILLs/Circulation
Norwood Cole Library
Skagit Valley College
2405 E College Way<https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>
Mount Vernon, WA<https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>  98273<https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>

360-416-7659

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Cara Beth Stevenson
Sent: Wednesday, May 9, 2018 12:01 PM

To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] can't receive a title

I wonder if it has to do with something I’ve noticed in Alma – a slight processing delay.

Sometimes I need to delete a duplicate e-book title from a list of search results. If I am quick to return to the list screen, the duplicate record may still appear in my list. If I wait a few seconds (take a deep breath) before clicking the return button, it’s usually gone.

Circulation staff have also said that when they search a patron by name, it takes a few seconds for the dropdown list to populate so you can quickly select the correct patron name.

Weird, huh?

Cara Beth Stevenson
Library & Archive Paraprofessional
for Technical Services
Grays Harbor College
1620 Edward P. Smith Drive<https://maps.google.com/?q=1620+Edward+P.+Smith+Drive+%0D%0A+Aberdeen,+WA+98520&entry=gmail&source=g>
Aberdeen, WA<https://maps.google.com/?q=1620+Edward+P.+Smith+Drive+%0D%0A+Aberdeen,+WA+98520&entry=gmail&source=g>  98520<https://maps.google.com/?q=1620+Edward+P.+Smith+Drive+%0D%0A+Aberdeen,+WA+98520&entry=gmail&source=g>
(360) 538-4057
cara.stevenson at ghc.edu<mailto:carabeth.stevenson at ghc.edu>

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Whittaker, Shellie
Sent: Wednesday, May 09, 2018 11:53 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] can't receive a title

That does seem very similar to Louise’s issue.  In her case, the book has been received--but the screen does not respond/behave correctly.

Shellie Whittaker
WACTC Library Consortium
shelliew at bigbend.edu<mailto:shelliew at bigbend.edu> | (360) 452-5264

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Stephanie Levesen
Sent: Wednesday, May 9, 2018 11:33 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] can't receive a title

I’ve had a similar issue with receiving periodicals.  After I’ve received it and go to the upper corner to say “receive and save” it will save, but the screen won’t go back to the main list of periodicals where I do my searching.  In order to get there I have to hit “save.”  I’m wondering if this is something that is happening because of the update that occurred.

Stephanie Levesen
Periodicals/ILLs/Circulation
Norwood Cole Library
Skagit Valley College
2405 E College Way<https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>
Mount Vernon, WA<https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>  98273<https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>

360-416-7659

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Choate, Louise
Sent: Wednesday, May 9, 2018 10:50 AM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] can't receive a title

I’m trying to receive a book and for some reason I can’t click in the receive checkbox next to the title. I tried clicking Receive in the dropdown menu to the right of the item and it still won’t receive, but it doesn’t give me an error message telling me what’s wrong. Has anyone had this issue?

[cid:image001.jpg at 01D3E7A6.9E4EAD20]

Thanks for your help!

Louise Choate
Library Circulation Services Manager
Lower Columbia College
360 442 2668




--
George Babcock
Library Acquisitions
Edmonds Community College
20000 68th Ave. W
Lynnwood, WA  98036
425-640-1855
george.babcock at email.edcc.edu<mailto:george.babcock at email.edcc.edu>
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