[Wactclc-alma] can't receive a title

[George Babcock]

Hi all,

The POL that Louise is trying to receive is in a status of Auto Packaging.
I don't know the answer to this and I cannot find anything in the
documentation but I wonder if a POL must be packaged and sent before it can
be received?

George

On Wed, May 9, 2018 at 12:29 PM, Stephanie Levesen <
Stephanie.Levesen at skagit.edu> wrote:

> I experienced a delay in a location change when I was adjusting a book’s
> location from one campus to another.  It took a few seconds (minutes) for
> the system to update in order for the new location to take effect.
>
>
>
> Stephanie Levesen
>
> Periodicals/ILLs/Circulation
>
> Norwood Cole Library
>
> Skagit Valley College
>
> 2405 E College Way
> <https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>
>
> Mount Vernon, WA
> <https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>
> 98273
> <https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>
>
>
>
> 360-416-7659
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Cara
> Beth Stevenson
> *Sent:* Wednesday, May 9, 2018 12:01 PM
>
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] can't receive a title
>
>
>
> I wonder if it has to do with something I’ve noticed in Alma – a slight
> processing delay.
>
>
>
> Sometimes I need to delete a duplicate e-book title from a list of search
> results. If I am quick to return to the list screen, the duplicate record
> may still appear in my list. If I wait a few seconds (take a deep breath)
> before clicking the return button, it’s usually gone.
>
>
>
> Circulation staff have also said that when they search a patron by name,
> it takes a few seconds for the dropdown list to populate so you can quickly
> select the correct patron name.
>
>
>
> Weird, huh?
>
>
>
> Cara Beth Stevenson
>
> Library & Archive Paraprofessional
>
> for Technical Services
>
> Grays Harbor College
>
> 1620 Edward P. Smith Drive
> <https://maps.google.com/?q=1620+Edward+P.+Smith+Drive+%0D%0A+Aberdeen,+WA+98520&entry=gmail&source=g>
>
> Aberdeen, WA
> <https://maps.google.com/?q=1620+Edward+P.+Smith+Drive+%0D%0A+Aberdeen,+WA+98520&entry=gmail&source=g>
> 98520
> <https://maps.google.com/?q=1620+Edward+P.+Smith+Drive+%0D%0A+Aberdeen,+WA+98520&entry=gmail&source=g>
>
> (360) 538-4057
>
> cara.stevenson at ghc.edu <carabeth.stevenson at ghc.edu>
>
>
>
> *From:* Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu
> <wactclc-alma-bounces at lists.ctc.edu>] *On Behalf Of *Whittaker, Shellie
> *Sent:* Wednesday, May 09, 2018 11:53 AM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] can't receive a title
>
>
>
> That does seem very similar to Louise’s issue.  In her case, the book has
> been received--but the screen does not respond/behave correctly.
>
>
>
> *Shellie Whittaker*
>
> WACTC Library Consortium
>
> shelliew at bigbend.edu | (360) 452-5264
>
>
>
> *From:* Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu
> <wactclc-alma-bounces at lists.ctc.edu>] *On Behalf Of *Stephanie Levesen
> *Sent:* Wednesday, May 9, 2018 11:33 AM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] can't receive a title
>
>
>
> I’ve had a similar issue with receiving periodicals.  After I’ve received
> it and go to the upper corner to say “receive and save” it will save, but
> the screen won’t go back to the main list of periodicals where I do my
> searching.  In order to get there I have to hit “save.”  I’m wondering if
> this is something that is happening because of the update that occurred.
>
>
>
> Stephanie Levesen
>
> Periodicals/ILLs/Circulation
>
> Norwood Cole Library
>
> Skagit Valley College
>
> 2405 E College Way
> <https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>
>
> Mount Vernon, WA
> <https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>
> 98273
> <https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>
>
>
>
> 360-416-7659
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Choate,
> Louise
> *Sent:* Wednesday, May 9, 2018 10:50 AM
> *To:* 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
> *Subject:* [Wactclc-alma] can't receive a title
>
>
>
> I’m trying to receive a book and for some reason I can’t click in the
> receive checkbox next to the title. I tried clicking Receive in the
> dropdown menu to the right of the item and it still won’t receive, but it
> doesn’t give me an error message telling me what’s wrong. Has anyone had
> this issue?
>
>
>
>
>
> Thanks for your help!
>
>
>
> Louise Choate
>
> Library Circulation Services Manager
>
> Lower Columbia College
>
> 360 442 2668
>
>
>



-- 
George Babcock
Library Acquisitions
Edmonds Community College
20000 68th Ave. W
Lynnwood, WA  98036
425-640-1855
george.babcock at email.edcc.edu
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180509/80d85493/attachment-0002.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 41578 bytes
Desc: not available
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180509/80d85493/attachment-0002.jpg>