[Wactclc-alma] Student renewed overdue book from last quarter

[Lesley Caldwell]

Thanks, Stephanie! That is interesting as I did update my calendar on June 18th.

The Pierce staff (myself included) are definitely planners... I don't know how we'd feel updating the calendar the day of. But I'll let them know!
-Lesley

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Stephanie Levesen
Sent: Monday, July 02, 2018 9:49 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Student renewed overdue book from last quarter

Hi Leslie,

Not sure if this is the same issue, but we had something similar happen last year.  It had to do with the calendar dates and how soon you update your calendar dates for the next quarter.  We learned that in order to continue to have things work and accrue fines and stop renewing materials, etc. we had to not update the calendar until the first day of the next quarter started.  I just did my updates for the calendar today.

Not sure if this will help, but it's something we found - the calendar getting updated with the next quarter's dates too soon can cause issues.

Stephanie Levesen
Periodicals/ILLs/Circulation
Norwood Cole Library
Skagit Valley College
2405 E College Way
Mount Vernon, WA  98273

360-416-7659

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Whittaker, Shellie
Sent: Monday, July 2, 2018 8:56 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Student renewed overdue book from last quarter

Hi Lesley,

I'll take a look at your config and see what (if anything) can be done.

Shellie Whittaker
WACTC Library Consortium
shelliew at bigbend.edu<mailto:shelliew at bigbend.edu> | (360) 452-5264

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Lesley Caldwell
Sent: Monday, July 2, 2018 8:44 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] Student renewed overdue book from last quarter

Hi all,

I'm ten minutes back for summer quarter and already emailing you!

We had something weird happen over the break. A student had a book that was due the last day of the quarter (6/15), her account also expired that day. However, she must be taking summer classes because her account reactivated with the summer load. On 6/18 she received her three day overdue notice, and then on 6/20 she renewed her overdue book using Primo.

Is there anything I can set up in Advanced Policies or somewhere to stop that from happening again?

Thanks!

Lesley Caldwell

Systems and Instruction Librarian

Pierce College

p:

253-840-8420

a:

1601 39th Ave SE, Puyallup, WA 98374

w:

www.pierce.ctc.edu<http://www.pierce.ctc.edu/> e: lcaldwell at pierce.ctc.edu<mailto:lcaldwell at pierce.ctc.edu>

[https://www.pierce.ctc.edu/sites/default/files/PC-logo-email.png]




-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180702/d2010eb8/attachment-0002.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 2934 bytes
Desc: image001.png
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180702/d2010eb8/attachment-0002.png>