[Wactclc-alma] Cannot Log In to Alma

[Traci Taylor]

Our IT department looked at it on their end and couldn't find anything wrong with the LDAP. We do have a backup for circulation that we are using.

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Guidry, Wade
Sent: Thursday, January 11, 2018 3:10 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Cannot Log In to Alma

If you are using external authentication, the issue will most likely be with your campus authentication system.

This is why it's always a good idea to have internal accounts set up for use as backups, when campus authentication systems fail or have issues.




[Title: Big Bend Community College Logo]

Wade Guidry
Library Consortium Services Manager
Big Bend Community College
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

509.760.4474
www.bigbend.edu<http://www.bigbend.edu/>

Big Bend Community College * 7662 Chanute Street NE * Moses Lake, WA 98837-3299


WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>
WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Jennifer McCool
Sent: Thursday, January 11, 2018 2:01 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Cannot Log In to Alma

I cannot get in either.

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Traci Taylor
Sent: Thursday, January 11, 2018 1:47 PM
To: Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>; WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Cc: Dawn Hawley <DHawley at btc.edu<mailto:DHawley at btc.edu>>
Subject: [Wactclc-alma] Cannot Log In to Alma


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We aren't able to log into Alma. Is anyone else having problems?

Thanks,
Traci

BTC Library
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