[Wactclc-alma] Empty Pick List

[George Babcock]

Hi Lesley,

We had the same problem at Edmonds last week.  Here is what Wade did to fix
it:



To follow up on the conversation this morning about ‘pick from shelf’ tasks
not showing in the task widget…



This KB article might hold the answer:



https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Patron_
item_requests_not_showing_in_Task_widget



George, the setting referenced in this article was in fact set to ‘false’
in the Edmonds environment.



I went ahead and flipped it over to true.



After placing a request on an item under my account, that request does now
appear in the task list:


George


On Mon, Aug 13, 2018 at 12:27 PM, Lesley Caldwell <LCaldwell at pierce.ctc.edu>
wrote:

> Hi all,
>
>
>
> I’m about to open a ticket, but thought I’d see if anyone else was also
> seeing this issue. Our “Pick From Shelf” lists are completely blank on both
> campuses.  We had a number of ILL requests go unserved because of this, and
> we’ve tested putting in requests through both Alma and Primo.
>
>
>
> Is anyone else having this problem?
>
>
>
> Thanks!
>
>
>
> Lesley Caldwell
>
> *Systems and Instruction Librarian*
>
> *Pierce College*
>
> p:
>
> 253-840-8420
>
> a:
>
> 1601 39th Ave SE, Puyallup, WA 98374
> <https://maps.google.com/?q=1601+39th+Ave+SE,+Puyallup,+WA+98374&entry=gmail&source=g>
>
> w:
>
> www.pierce.ctc.edu e: lcaldwell at pierce.ctc.edu
>
> [image: https://www.pierce.ctc.edu/sites/default/files/PC-logo-email.png]
>
>
>
>
>



-- 
George Babcock
Library Acquisitions
Edmonds Community College
20000 68th Ave. W
Lynnwood, WA  98036
425-640-1855
george.babcock at email.edcc.edu
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180813/3f3875bd/attachment-0002.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 2934 bytes
Desc: not available
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20180813/3f3875bd/attachment-0002.png>