[Wactclc-alma] Active Directory Login Issue

[Tammy Siebenberg]

Shellie,

My internal admin account access is also not working.  Would you please check this and email me directly with an internal admin level login and password I can use?  Thanks.

Tammy

Tammy R. Siebenberg, MLIS
Director - Library & Media Services
Yakima Valley College<http://www.yvcc.edu/>
Yakima, WA  98902
509.574.4984

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Whittaker, Shellie
Sent: Monday, April 30, 2018 9:41 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Active Directory Login Issue

I have not seen any reports of this trouble at other institutions.

Shellie Whittaker
WACTC Library Consortium
shelliew at bigbend.edu<mailto:shelliew at bigbend.edu> | (360) 452-5264

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Tammy Siebenberg
Sent: Monday, April 30, 2018 9:37 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Active Directory Login Issue

I just discovered that our students cannot log in to Primo, either.  I've passed this info on to our Tech Services people.  Too bad your initial idea is not relevant.  :(

Tammy R. Siebenberg, MLIS
Director - Library & Media Services
Yakima Valley College<http://www.yvcc.edu/>
Yakima, WA  98902
509.574.4984

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Whittaker, Shellie
Sent: Monday, April 30, 2018 9:35 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Active Directory Login Issue

Nevermind...this is Monday.  The PPMS and SMS jobs don't run on the weekend, so no file to process.

So, this is not related at all.

Shellie Whittaker
WACTC Library Consortium
shelliew at bigbend.edu<mailto:shelliew at bigbend.edu> | (360) 452-5264

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Whittaker, Shellie
Sent: Monday, April 30, 2018 9:26 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Active Directory Login Issue

Hi Tammy,

I can see that the neither the employee nor the student job processed any records today...or yesterday...because no input file was found.

This means that for some reason your PPMS and SMS jobs either did not run or were not able to connect to and deliver files to the FTP server at Wenatchee.

Maybe this is a clue as to why your external accounts aren't working this morning.


Shellie Whittaker
WACTC Library Consortium
shelliew at bigbend.edu<mailto:shelliew at bigbend.edu> | (360) 452-5264

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Tammy Siebenberg
Sent: Monday, April 30, 2018 9:04 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] Active Directory Login Issue

At Yakima today we are unable to log in to Alma or Primo with our Active Directory accounts.  Our internal accounts are working to log in to circulation.  Why would Active Directory suddenly not recognize our passwords?  We are able to use the same password and login to access or computers, email, EZproxy access, etc.  I've submitted a ticket to our local help desk.  Does anyone have any ideas about this or has this happened to others?  I saw earlier problems with SAML but we don't use that.

Tammy

Tammy R. Siebenberg, MLIS
Director - Library & Media Services
Yakima Valley College<http://www.yvcc.edu/>
Yakima, WA  98902
509.574.4984

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