[Wactclc-alma] Can't check out or return items
Tammy Siebenberg
tsiebenberg at yvcc.edu
Thu Sep 28 10:58:46 PDT 2017
Cannot return:
1. Writing About Art 32483000894923 (patron: Gorski, Keely)
Unique tracking ID: E02-2809175233-8K8Q5-NPE1777383649.
2. Borderlands = La Frontera 32483000285585 (patron: Cunningham, Evangelina)
Unique tracking ID: E02-2809171750-VUUYH-NPE1777383649
When I search for this title in Primo I can only find it by author, not by title. Author's name is Gloria Anzaldúa.
Cannot check out:
1. On the Parole Board 32483001082981 (patron: Siebenberg, Tammy and patron: Duck, Daisy)
General Error - Could not perform this action at the moment, please try again later.
(I also tried to move this book to a temporary location of New Books Shelf yesterday, but was having problems.)
Tammy R. Siebenberg, MLIS
Director - Library & Media Services
Yakima Valley College
Yakima, WA 98902
509.574.4984
tsiebenberg at yvcc.edu<mailto:tsiebenberg at yvcc.edu>
www.yvcc.edu<https://www.yvcc.edu/>
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Whittaker, Shellie
Sent: Thursday, September 28, 2017 10:45 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Can't check out or return items
Tammy,
Can you provide me with an example item/patron combo to test from here?
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Tammy Siebenberg
Sent: Thursday, September 28, 2017 10:38 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] Can't check out or return items
Importance: High
We are suddenly unable to return items or check out new items on Alma. I was about to submit a case for the two books we cannot return, but now we can't check out books either. I've closed the browser and reopened it, and also tried a different browser.
Tammy
Tammy R. Siebenberg, MLIS
Director - Library & Media Services
Yakima Valley College
Yakima, WA 98902
509.574.4984
tsiebenberg at yvcc.edu<mailto:tsiebenberg at yvcc.edu>
www.yvcc.edu<https://www.yvcc.edu/>
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