[Wactclc-alma] FW: Quarter reserves not checking out correctly for students
Guidry, Wade
WadeG at bigbend.edu
Mon Sep 18 14:55:38 PDT 2017
Yes, you can configure multiple named event dates in the calendar.
For example, you might have different end of term dates at different campuses.
Or, you might have an 'end of term' date, and 'end of year' date, each used for different circulation scenarios.
But each due date policy (as used in a TOU) can be configured with only one of those dates at a time.
[Title: Big Bend Community College Logo]
Wade Guidry
Library Consortium Services Manager
Big Bend Community College
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
509.760.4474
www.bigbend.edu<http://www.bigbend.edu/>
Big Bend Community College * 7662 Chanute Street NE * Moses Lake, WA 98837-3299
WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>
WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Thomas, Kirsti
Sent: Monday, September 18, 2017 2:46 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] FW: Quarter reserves not checking out correctly for students
Hmm...
I asked our support team about this on Cohort 3 Basecamp during implementation. Le Tran at Ex Libris said that we could enter multiple end of term dates in the calendar. (See screen capture below).
I'll file a case with Ex Libris to ask about this and report back. I just tested an item that should have an end-of-term loan period and it's getting loan period of 1 minute. :(
Kirsti
[cid:image002.png at 01D3308E.2F302510]
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Traci Taylor
Sent: Monday, September 18, 2017 13:19
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] FW: Quarter reserves not checking out correctly for students
Sally---that is my understanding as well.
Traci
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Sally Sheedy
Sent: Monday, September 18, 2017 1:15 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] FW: Quarter reserves not checking out correctly for students
That would be welcome news to me if true, but I am under the impression you can't get ahead like that, that you can have only one end-of-term and there's no mechanism to shift from one to the next.
-Sally
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Thomas, Kirsti
Sent: Monday, September 18, 2017 1:10 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] FW: Quarter reserves not checking out correctly for students
Question about end-of term dates in the calendar...
We've entered all the end-of term dates for our 2017/2018 school year in our institutional calendar:
[cid:image003.png at 01D3308E.2F302510]
If I understand the way the calendar works, Alma will use the "nearest" future end-of-term date, right? So up through 12/15/2017, Alma will use the End of Term Fall 2017 date. For fulfillment transactions that occur between 12/16/2017 - 3/21/2018, Alma will use the End of Term Winter 2018 date of 3/21/2018 as the end-of-term-date. For fulfillment transactions that occur between 3/22/2018 - 6/15/2018, Alma will use the End of Term Spring 2018 date of 6/15/2018 as the end-of-term-date. For fulfillment transactions that occur between 6/16/2018 - 8/17/2018, Alma will use the End of Term Summer 2018 date of 8/17/2018 as the end-of-term-date. Is this correct?
So if we have all the end-of-term dates entered into the calendar for the entire school year, we don't have to update anything before each new quarter, do we?
It will be ok!
Kirsti S. Thomas
Library Technical Services Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu<mailto:kirsti.thomas at seattlecolleges.edu>
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Guidry, Wade
Sent: Monday, September 18, 2017 11:39
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: {Spam?} [Wactclc-alma] FW: Quarter reserves not checking out correctly for students
Just a reminder, since new the quarter is starting now, or soon, don't forget to update any 'end of quarter' or 'end of term' due dates you are using, to reflect the appropriate new and current due date.
You can look at the associated TOU(s) to see what calendar reference is being used for the end of temr due date. Usually, something like 'end of term' or 'end of quarter'.
After confirming that, just go into the institutional or library calendar, and update the respective date to the new end of term due date.
*And don't forget to click "Apply Changes" in the calendar!
Calendar changes don't "take" until you click the "apply changes" button.
[Title: Big Bend Community College Logo]
Wade Guidry
Library Consortium Services Manager
Big Bend Community College
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
509.760.4474
www.bigbend.edu<http://www.bigbend.edu/>
Big Bend Community College * 7662 Chanute Street NE * Moses Lake, WA 98837-3299
WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>
WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>
From: Whittaker, Shellie
Sent: Monday, September 18, 2017 11:02 AM
To: Stephanie Levesen <Stephanie.Levesen at skagit.edu<mailto:Stephanie.Levesen at skagit.edu>>; Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
Cc: Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>; Mindy Coslor <Mindy.Coslor at skagit.edu<mailto:Mindy.Coslor at skagit.edu>>
Subject: RE: Quarter reserves not checking out correctly for students
I've skipped the "apply changes" step and run into trouble before. Could that be the problem?
[cid:image005.jpg at 01D3308E.2F302510]
From: Stephanie Levesen [mailto:Stephanie.Levesen at skagit.edu]
Sent: Monday, September 18, 2017 10:52 AM
To: Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>; Whittaker, Shellie <ShellieW at bigbend.edu<mailto:ShellieW at bigbend.edu>>
Cc: Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>; Mindy Coslor <Mindy.Coslor at skagit.edu<mailto:Mindy.Coslor at skagit.edu>>
Subject: RE: Quarter reserves not checking out correctly for students
HI Wade,
I just did a live transaction and it's still coming up as 9/18/2017. Here's a screenshot:
[cid:image006.jpg at 01D3308E.2F302510]
Stephanie Levesen
Periodicals/ILLs/Circulation
Norwood Cole Library
Skagit Valley College
2405 E College Way
Mount Vernon, WA 98273
360-416-7659
From: Guidry, Wade [mailto:WadeG at bigbend.edu]
Sent: Monday, September 18, 2017 10:48 AM
To: Stephanie Levesen <Stephanie.Levesen at skagit.edu<mailto:Stephanie.Levesen at skagit.edu>>; Whittaker, Shellie <ShellieW at bigbend.edu<mailto:ShellieW at bigbend.edu>>
Cc: Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>; Mindy Coslor <Mindy.Coslor at skagit.edu<mailto:Mindy.Coslor at skagit.edu>>
Subject: RE: Quarter reserves not checking out correctly for students
Try it with a live transaction, rather than the configuration utility.
Some things (like patron expiration dates) aren't available to the config utility. The same might go for end of quarter dates.
[Title: Big Bend Community College Logo]
Wade Guidry
Library Consortium Services Manager
Big Bend Community College
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
509.760.4474
www.bigbend.edu<http://www.bigbend.edu/>
Big Bend Community College * 7662 Chanute Street NE * Moses Lake, WA 98837-3299
WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>
WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>
From: Stephanie Levesen [mailto:Stephanie.Levesen at skagit.edu]
Sent: Monday, September 18, 2017 10:43 AM
To: Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>; Whittaker, Shellie <ShellieW at bigbend.edu<mailto:ShellieW at bigbend.edu>>
Cc: Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>; Mindy Coslor <Mindy.Coslor at skagit.edu<mailto:Mindy.Coslor at skagit.edu>>
Subject: RE: Quarter reserves not checking out correctly for students
Hi Wade,
I updated the calendar and made sure the end of term was set to 12/6/2017. When I used the utility config it's still showing that the due date comes up as 9/18. And the fines aren't calculating. Here's a screen shot:
[cid:image007.jpg at 01D3308E.2F302510]
I'm not sure what is wrong since I've updated the calendar and the policy seems to be set correctly.
Thanks,
Stephanie
Stephanie Levesen
Periodicals/ILLs/Circulation
Norwood Cole Library
Skagit Valley College
2405 E College Way
Mount Vernon, WA 98273
360-416-7659
From: Guidry, Wade [mailto:WadeG at bigbend.edu]
Sent: Monday, September 18, 2017 10:30 AM
To: Stephanie Levesen <Stephanie.Levesen at skagit.edu<mailto:Stephanie.Levesen at skagit.edu>>; Whittaker, Shellie <ShellieW at bigbend.edu<mailto:ShellieW at bigbend.edu>>
Cc: Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>; Mindy Coslor <Mindy.Coslor at skagit.edu<mailto:Mindy.Coslor at skagit.edu>>
Subject: RE: Quarter reserves not checking out correctly for students
Thanks, Steph.
Meanwhile, it looks like it's the end of term date(s) in your calendars that need to be updated.
The TOU has due date set to 'end of term', which points back to the value set in the calendar.
So, at the turn of each quarter, you need to go into the calendars and update the end of term date, accordingly, at the institution level, and/or at each library, depending on how you're managing that date.
[cid:image008.png at 01D3308E.2F302510]
[Title: Big Bend Community College Logo]
Wade Guidry
Library Consortium Services Manager
Big Bend Community College
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
509.760.4474
www.bigbend.edu<http://www.bigbend.edu/>
Big Bend Community College * 7662 Chanute Street NE * Moses Lake, WA 98837-3299
WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>
WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>
From: Stephanie Levesen [mailto:Stephanie.Levesen at skagit.edu]
Sent: Monday, September 18, 2017 10:27 AM
To: Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>; Whittaker, Shellie <ShellieW at bigbend.edu<mailto:ShellieW at bigbend.edu>>
Cc: Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>; Mindy Coslor <Mindy.Coslor at skagit.edu<mailto:Mindy.Coslor at skagit.edu>>
Subject: RE: Quarter reserves not checking out correctly for students
Thanks and I will do that next time.
Stephanie Levesen
Periodicals/ILLs/Circulation
Norwood Cole Library
Skagit Valley College
2405 E College Way
Mount Vernon, WA 98273
360-416-7659
From: Guidry, Wade [mailto:WadeG at bigbend.edu]
Sent: Monday, September 18, 2017 10:22 AM
To: Stephanie Levesen <Stephanie.Levesen at skagit.edu<mailto:Stephanie.Levesen at skagit.edu>>; Whittaker, Shellie <ShellieW at bigbend.edu<mailto:ShellieW at bigbend.edu>>
Cc: Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>; Mindy Coslor <Mindy.Coslor at skagit.edu<mailto:Mindy.Coslor at skagit.edu>>
Subject: RE: Quarter reserves not checking out correctly for students
Guys, please start posting questions, including this one, to wactclc-alma.
Thanks,
Meanwhile, please look at the due date you have set on your end of quarter due date. You probably haven't updated the end-of-quarter due date to the end of the new quarter.
[Title: Big Bend Community College Logo]
Wade Guidry
Library Consortium Services Manager
Big Bend Community College
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
509.760.4474
www.bigbend.edu<http://www.bigbend.edu/>
Big Bend Community College * 7662 Chanute Street NE * Moses Lake, WA 98837-3299
WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>
WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>
From: Stephanie Levesen [mailto:Stephanie.Levesen at skagit.edu]
Sent: Monday, September 18, 2017 10:19 AM
To: Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>; Whittaker, Shellie <ShellieW at bigbend.edu<mailto:ShellieW at bigbend.edu>>
Cc: Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>; Mindy Coslor <Mindy.Coslor at skagit.edu<mailto:Mindy.Coslor at skagit.edu>>
Subject: Quarter reserves not checking out correctly for students
Hi,
It's the first day of fall quarter, and we're checking out a bunch of quarter reserves that should have the due date of the students expiration date - 12/6/2017. The due date for these books are coming up as 9/18/2017. When I look at the student record, the expiration date is correct. When I look at the item policy through the utility config the policies look correct, yet the due date is coming up as 9/18/2017.
I'm not sure why these don't have the correct due date. They worked fine in the summer.
Can you please check on this and see what might be happening and why the quarter reserves aren't checking out for the full quarter to have the due date 12/6/2017? Right now we're having to change the due date for all the quarter reserves we check out.
Thanks,
Stephanie
Stephanie Levesen
Periodicals/ILLs/Circulation
Norwood Cole Library
Skagit Valley College
2405 E College Way
Mount Vernon, WA 98273
360-416-7659
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