[Wactclc-alma] Problem with Overdue and Lost notifications

[Tammy Siebenberg]

I am having a problem with overdue notices being sent a day late.  For example, a student laptop was due 9/25/17 at 21:00 but the overdue notice was not sent until 9/26/17 at 23:00.  If I change the Overdue and Lost Loan Profile Record to 0 days after due date, will the overdue notice go out the same night something becomes overdue - or will it prevent overdue notices from going out at all?

Also, overdue and lost notices for items due the last day of summer session were not sent out until school started again in September.  The library was closed that whole time.  The notices should have gone out the week after summer quarter ended.  Any ideas?

Tammy

Tammy R. Siebenberg, MLIS
Director - Library & Media Services
Yakima Valley College
Yakima, WA  98902
509.574.4984
tsiebenberg at yvcc.edu<mailto:tsiebenberg at yvcc.edu>
www.yvcc.edu<https://www.yvcc.edu/>

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