[Wactclc-alma] processing a lost order in Alma

[Choate, Louise]

Thanks, Wade!  :)

-----Original Message-----
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Guidry, Wade
Sent: Thursday, November 16, 2017 2:50 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] processing a lost order in Alma

Louise,

Yes, you can receive the item, and then delete it.

You could leave the title record in place, in case you decide to order another copy. Or, withdraw the title as well.


Wade Guidry
Library Consortium Services Manager, WACTCLC wadeg at bigbend.edu
(509) 760-4474


-----Original Message-----
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Choate, Louise
Sent: Thursday, November 16, 2017 2:23 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] processing a lost order in Alma

I would have to double check with our admin assistant, but I believe it was either campus services or the post office that lost it.

Can I simply receive the item, then withdraw it from Alma like we do for weeded books? Will the POL and invoice stay in Alma if I delete the item itself?

-----Original Message-----
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Guidry, Wade
Sent: Thursday, November 16, 2017 2:13 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] processing a lost order in Alma

Well, this idea won't work. I just confirmed that in a sandbox.

But, you could delete the PO, and recreate it a new PO using order line type of "other service - one time". And then select 'technical' as acquisition method.

Just curious, though, was the book lost via campus mail (or after some confirmed receipt at the institution), and that's why you have to pay for it? 


Wade Guidry
Library Consortium Services Manager, WACTCLC wadeg at bigbend.edu
(509) 760-4474


-----Original Message-----
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Guidry, Wade
Sent: Thursday, November 16, 2017 10:01 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] processing a lost order in Alma

I'm not sure if this will work (haven't tried it), but you could try putting the order back in review, and then changing the 'acquisition method' to technical, which allows you to have an order without inventory.


Wade Guidry
Library Consortium Services Manager, WACTCLC wadeg at bigbend.edu
(509) 760-4474


-----Original Message-----
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Choate, Louise
Sent: Wednesday, November 15, 2017 9:30 AM
To: wactclc-alma at lists.ctc.edu
Subject: [Wactclc-alma] processing a lost order in Alma

I ordered a book that was lost in the mail and never arrived. I can't delete the order, because then our fund amount would be off (we still have to pay for the book). But I also can't receive the book, since we don't have it. How do I handle this in Alma?

Thanks for your help!

Louise Choate
Library & Archives Paraprofessional 4
Lower Columbia College
360 442 2668