[Wactclc-alma] processing a lost order in Alma

[Guidry, Wade]

Well, this idea won't work. I just confirmed that in a sandbox.

But, you could delete the PO, and recreate it a new PO using order line type of "other service - one time". And then select 'technical' as acquisition method.

Just curious, though, was the book lost via campus mail (or after some confirmed receipt at the institution), and that's why you have to pay for it? 


Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu
(509) 760-4474


-----Original Message-----
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Guidry, Wade
Sent: Thursday, November 16, 2017 10:01 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] processing a lost order in Alma

I'm not sure if this will work (haven't tried it), but you could try putting the order back in review, and then changing the 'acquisition method' to technical, which allows you to have an order without inventory.


Wade Guidry
Library Consortium Services Manager, WACTCLC wadeg at bigbend.edu
(509) 760-4474


-----Original Message-----
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Choate, Louise
Sent: Wednesday, November 15, 2017 9:30 AM
To: wactclc-alma at lists.ctc.edu
Subject: [Wactclc-alma] processing a lost order in Alma

I ordered a book that was lost in the mail and never arrived. I can't delete the order, because then our fund amount would be off (we still have to pay for the book). But I also can't receive the book, since we don't have it. How do I handle this in Alma?

Thanks for your help!

Louise Choate
Library & Archives Paraprofessional 4
Lower Columbia College
360 442 2668