[Wactclc-alma] Second Analytics Sign-In

[Paula Laine]

This happens to me all the time. Just close the tab and click Analytics again and it should be normal.

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Lesley Caldwell
Sent: Tuesday, January 10, 2017 12:16 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Second Analytics Sign-In

Thanks, Dennis and Dale. I’m opening a ticket then. This has been the case for a couple of days now and seems to affect all analytics users.

-Lesley

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Dennis Christman
Sent: Tuesday, January 10, 2017 11:41 AM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Second Analytics Sign-In

Lesley,

Any time I’ve seen this, it’s because my session has timed out, and I’ve had to close the window and reopen it from Alma. I may even need to log out of Alma and log back in, but I’m not sure on that.

Dennis Christman
Technical Services, Interlibrary Loans
Whatcom Community College Library
360.383.3294
dchristman at whatcom.ctc.edu<mailto:dchristman at whatcom.ctc.edu>

*Apologies if this is double posted, I had some issues posting*

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Dale Burke
Sent: Tuesday, January 10, 2017 10:12 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] Second Analytics Sign-In

Lesley,

Edmonds is not seeing this screen when we go into Analytics.

Dale Burke
Technical Services Librarian
[https://lh4.googleusercontent.com/5X_QEwm_g--tzfcAatV2-GBhPyBlyI9MgjAJucyeAYGdBFiZAKd2MCXvR4GlG8mYdi6czhygyClHcQAO0SMNFeoQj1v1otf4ZhHAuO8Hy5XMBGCD7vhvTHFrzt34IdtmHnA8MwPp]
20000 68th Ave. W
Lynnwood, WA  98036
425-640-1526
dburke at email.edcc.edu<mailto:dburke at email.edcc.edu>
[https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif]

On Tue, Jan 10, 2017 at 8:49 AM, Lesley Caldwell <LCaldwell at pierce.ctc.edu<mailto:LCaldwell at pierce.ctc.edu>> wrote:
Okay, I am blanking on something that is probably very easy.

When we go to Design Analytics -> New, what are the login credentials? They don’t seem to match my authentication profile, nor my Alma internal user sign in.

Help me, hive mind!
-Lesley

[cid:image001.jpg at 01D26B4F.A31A1670]

Lesley Caldwell

Systems and Instruction Librarian

Pierce College

p:

(253) 840-8420<tel:(253)%20840-8420>

a:

1601 39th Ave SE, Puyallup, WA 98374

w:

www.pierce.ctc.edu<http://www.pierce.ctc.edu/> e: lcaldwell at pierce.ctc.edu<mailto:lcaldwell at pierce.ctc.edu>

[http://www.pierce.ctc.edu/50th-Email.png]




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