[Wactclc-alma] Preferred mailing address

[Guidry, Wade]

Doug and all,

Be aware, this issue Doug describes impacts *all* C1 institutions, and the root cause is in the LG321R HP job group script.

So, if you intend to manually print and postal mail some overdue notices, please take note.

SBCTC has been notified, and a script change requested.

Also be aware, a script change may not be forthcoming, until SBCTC re-factors the export scripts for use with ctcLink.

In the meanwhile, there are two possible workarounds you can implement locally:


1.      Institutionally-authored scripts that update the data exported from SMS, but before the data is imported into Alma (this is more realistic if you are doing this kind of data customization for other reason), Or:



2.      In Alma, you can create a *second* address for a user manually in their user record, and mark that second address as *preferred* (the address entry created by the SBCTC load will be overwritten each night, by design. But the one you enter manually will not be overwritten)


Wade Guidry - wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
Library Consortium Services Manager
Washington Community & Technical Colleges Library Consortium (WACTCLC)
(509) 760-4474

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Ammons, Doug
Sent: Friday, September 30, 2016 9:30 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Preferred mailing address

We are planning to continue printing out and mailing notices to our users once an item has been declared lost.  However the letter that Alma generates is missing the patron's mailing address.  It appears this is happening because the mailing addresses are not being marked as 'preferred' in Alma when they come over from SIS.

We can go into a patron record and change the address to 'preferred' but when the patron load is run each night that change is lost.

Anyone else encounter this issue?

Doug Ammons, MLIS
Faculty Librarian
Clover Park Technical College
Bldg. 15 * 4500 Steilacoom Blvd SW * Lakewood WA 98499 * T: 253-589-6067 * F: 253-589-5820
doug.ammons at cptc.edu<mailto:doug.ammons at cptc.edu> * www.cptc.edu/library<http://www.cptc.edu/library> * www.twitter.com/CloverParkTech<http://www.twitter.com/CloverParkTech> * www.facebook.com/CloverParkTech<http://www.facebook.com/CloverParkTech>
Excellence. Experience. Employment. Redefine education at Clover Park Technical College.





-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20160930/0527b44f/attachment.html>