[Wactclc-alma] Sending Students to Collections

[Guidry, Wade]

Wade Guidry - wadeg at bigbend.edu
Library Consortium Services Manager
Washington Community & Technical Colleges Library Consortium (WACTCLC)
(509) 760-4474

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of DALE BURKE
Sent: Tuesday, September 27, 2016 11:02 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] Sending Students to Collections

Edmonds has not yet addressed this issue, but thanks for raising it.

Dale Burke
Technical Services Librarian
[Image removed by sender.]
20000 68th Ave. W
Lynnwood, WA  98036
425-640-1526
dburke at email.edcc.edu<mailto:dburke at email.edcc.edu>
[Image removed by sender.]

On Tue, Sep 27, 2016 at 10:16 AM, Lesley Caldwell <LCaldwell at pierce.ctc.edu<mailto:LCaldwell at pierce.ctc.edu>> wrote:
Hi all,

Our circ supervisors are attempting to modify our process for sending students to collections.

In Voyager, they ran a report showing items that were not returned and had gone “lost” during the previous quarter. This report also generated letters that we could mail to students letting them know they were about to be sent to collections.

Has anyone set up this process in Alma using Analytics and/or letters configuration?

Thanks so much!

Lesley Caldwell

Systems and Instruction Librarian

Pierce College

p:

(253) 840-8420<tel:%28253%29%20840-8420>

a:

1601 39th Ave SE, Puyallup, WA 98374

w:

www.pierce.ctc.edu<http://www.pierce.ctc.edu/> e: lcaldwell at pierce.ctc.edu<mailto:lcaldwell at pierce.ctc.edu>

[http://www.pierce.ctc.edu/50th-Email.png]




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