[Wactclc-alma] Requests and Accounts gone in Primo

[Traci Taylor]

Hi all,

I just logged into my Primo account on campus. It shows that I am logged in as Guest, and there is nothing in the account.

Lesley - Is this what you are seeing when you are logged in?

[cid:image001.jpg at 01D244CB.DC08A690]

Thanks,
Traci



Traci Taylor, MLS
Systems Librarian
Bellingham Technical College
3028 Lindbergh Ave.
Bellingham,WA 98225
Email | ttaylor at btc.edu<mailto:ttaylor at btc.edu>
Phone |360.752.8488

[Alma_Certified_Admin_Logo resized]


From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Lesley Caldwell
Sent: Tuesday, November 22, 2016 12:16 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>; Wactclc-primo at lists.ctc.edu
Subject: [Wactclc-alma] Requests and Accounts gone in Primo

Hi all,

This weekend something changed in our Primo authentication which we have set-up through our active directory. (ADFS)

We no longer have the option to place a request and our accounts are showing as empty. Additionally, where it used to show our name when signed in, it now shows our ID.

Is anyone else seeing this issue?

Thanks,

Lesley Caldwell

Systems and Instruction Librarian

Pierce College

p:

(253) 840-8420

a:

1601 39th Ave SE, Puyallup, WA 98374

w:

www.pierce.ctc.edu<http://www.pierce.ctc.edu/> e: lcaldwell at pierce.ctc.edu<mailto:lcaldwell at pierce.ctc.edu>

[http://www.pierce.ctc.edu/50th-Email.png]



-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20161122/2a73d640/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.png
Type: image/png
Size: 9132 bytes
Desc: image004.png
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20161122/2a73d640/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image005.png
Type: image/png
Size: 5381 bytes
Desc: image005.png
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20161122/2a73d640/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 25571 bytes
Desc: image001.jpg
URL: <http://lists.ctc.edu/pipermail/wactclc-alma_lists.ctc.edu/attachments/20161122/2a73d640/attachment.jpg>