[Wactclc-alma] New update for PC CR01

[Kun, Lily]

I think this is a status update for the Primo Central environment that we’re on. Looks like there was a problem, but it has been resolved. As long as it reports that the system is operating normally, I wouldn’t worry about it unless you notice something is wrong on your end.

On another matter, I’m getting weekly updates for Primo TC NA12. Is anybody else getting updates for Primo TC NA12? Wade said our Primo environment is Primo NA08, so I’m not sure why I’m getting Primo TC NA12.

Lily

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Lesley Caldwell
Sent: Monday, November 14, 2016 9:52 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] FW: New update for PC CR01

It seems like we at Pierce College are getting this message weekly. Should we be concerned?

Thank you,
Lesley

Lesley Caldwell

Systems and Instruction Librarian

Pierce College

p:

(253) 840-8420

a:

1601 39th Ave SE, Puyallup, WA 98374

w:

www.pierce.ctc.edu<http://www.pierce.ctc.edu/> e: lcaldwell at pierce.ctc.edu<mailto:lcaldwell at pierce.ctc.edu>

[http://www.pierce.ctc.edu/50th-Email.png]





From: Ex Libris System Status [mailto:SystemStatus at exlibrisgroup.com]
Sent: Sunday, November 13, 2016 7:14 AM
To: Lesley Caldwell <LCaldwell at pierce.ctc.edu<mailto:LCaldwell at pierce.ctc.edu>>
Subject: New update for PC CR01


Dear customer

Current status: Service is operating normally (i)

13-Nov-2016 UTC 15:02:25
We are pleased to update that service is operating normally.

13-Nov-2016 UTC 14:50:30
We are investigating performance issues with our hosted instance(s).

We are doing everything we can in order to solve the issue as soon as possible. We will provide timely updates on this status page.

We apologize for the inconvenience this may cause.

Regards
Ex Libris Cloud Team

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