<div dir="ltr">Hi Dawn, <div><br></div><div>Thank you for sharing and summarizing. AI is challenging what is authoritative for sure. I will be interested to see how librarians talk about authority is constructed and contextual. Claire<br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><b><br></b></div><b>Claire Murata, MLIS</b><br>Associate Dean, Library and Learning Resources<div>she/her<br>Edmonds College<br>20000 68th Ave. W., Lynnwood WA 98036 | <a href="http://edmonds.edu" target="_blank">edmonds.edu</a><br><a href="mailto:claire.murata@edmonds.edu" target="_blank">claire.murata@edmonds.edu</a> | (425) 640-1522<p style="color:rgb(0,0,0)"><img src="https://employees.edmonds.edu/departments/marketing-and-public-information/brand-guidelines/images/ec-college-logo.png" alt="college logo" width="155" height="37" style="font-family:"Times New Roman";font-size:medium"><br></p></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Aug 20, 2024 at 12:43 PM Dawn Hawley via LIBRARYDIR <<a href="mailto:librarydir@lists.ctc.edu">librarydir@lists.ctc.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-5413557595682989215">
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<p class="MsoNormal" style="line-height:150%">Hello LLC,<u></u><u></u></p>
<p class="MsoNormal" style="margin-top:12pt;line-height:150%">I’ve just read an article about how library vendors such as Clarivate and EBSCO are incorporating AI into products and services in
<a href="https://research.ebsco.com/linkprocessor/plink?id=f82c9aa1-38f7-3626-9f86-9f5228edde3f" target="_blank">
AI on the Horizon</a> in the August 2024 issue of Library Journal. <u></u><u></u></p>
<p class="MsoNormal" style="margin-top:12pt;line-height:150%">I was especially interested in how vendors are addressing AI reliability, since, as we know, AI “can tell you about anything you could possibly want to know, and it will also very confidently lie
to you about it.” The article says that “library vendors and their users could not accept high levels of unreliability or questionable results with user-facing AI tools and features. Fortunately, while the training datasets may be smaller than the open web
resources ingested by LLMs such as ChatGPT, the peer-reviewed articles and other curated content used to train AI tools developed by Clarivate or EBSCO… are by definition more vetted than those open web sources, resulting in tools that are less likely to "hallucinate."
Regardless, these companies tend to be approaching product development, testing, and launches with an abundance of caution.”
<u></u><u></u></p>
<p class="MsoNormal" style="margin-top:12pt;line-height:150%">Thinking about this, I wonder how we encourage/teach students to be skeptical of AI—except for when they use a library product. Lol.<u></u><u></u></p>
<p class="MsoNormal" style="margin-top:12pt;line-height:150%">Here’s the citation: Enis, M. (2024). Ai on the Horizon.
<i>Library Journal</i>, <i>149</i>(8), 38–41.<u></u><u></u></p>
<p class="MsoNormal" style="line-height:150%">Dawn<u></u><u></u></p>
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<span style="font-size:12pt;color:black;background:white">Dawn Hawley</span><span style="font-size:12pt"><u></u><u></u></span></p>
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<span style="font-size:12pt;color:black">Executive Director</span><span style="font-size:12pt"><u></u><u></u></span></p>
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<span style="font-size:12pt;color:black">Library, eLearning & Academic Support</span><span style="font-size:12pt"><u></u><u></u></span></p>
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<span style="font-size:12pt;color:black">Bellingham Technical College</span><span style="font-size:12pt"><u></u><u></u></span></p>
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<span style="font-size:12pt;color:black"> </span><span style="font-size:12pt"><u></u><u></u></span></p>
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<span style="font-size:12pt;color:black">Library: </span><span style="color:black"><a href="https://outlook.office365.com/mail/options/mail/messageContent/library@btc.edu" title="library@btc.edu" target="_blank"><span style="font-size:12pt;color:rgb(0,112,192)">library@btc.edu</span></a></span><span style="font-size:12pt;color:rgb(0,112,192)"><u></u><u></u></span></p>
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<span style="font-size:12pt;color:black">eLearning: </span><span style="color:black"><a href="https://outlook.office365.com/mail/options/mail/messageContent/eLearninghelp@btc.edu" title="eLearninghelp@btc.edu" target="_blank"><span style="font-size:12pt;color:rgb(0,112,192)">eLearninghelp@btc.edu</span></a></span><span style="font-size:12pt;color:rgb(0,112,192)"><u></u><u></u></span></p>
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<span style="font-size:12pt;color:black">Tutoring: </span><span style="color:black"><a href="https://outlook.office365.com/mail/options/mail/messageContent/tutoring@btc.edu" title="tutoring@btc.edu" target="_blank"><span style="font-size:12pt;color:rgb(0,112,192)">tutoring@btc.edu</span></a></span><span style="font-size:12pt;color:rgb(0,112,192)"><u></u><u></u></span></p>
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