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<p class="MsoNormal"><span style="font-size:12.0pt">Hi Dawn,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">LWTech charges a replacement plus $5 processing fee for lost or damaged items. We stopped charging late fees in spring of 2021.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">--Katherine<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:13.0pt;font-family:Helvetica;color:black">Katherine L. Kelley (she/her)</span></b><span style="font-size:12.0pt;font-family:Helvetica;color:black"><br>
<i>Faculty Librarian</i><br>
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<a href="https://www.lwtech.edu/campus-life/library/"><span style="color:#0563C1">Lake Washington Institute of Technology Library</span></a><br>
11605 132nd Avenue NE<br>
Kirkland, WA 98034<br>
425.739.8100 x8503</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:12.0pt;color:black">From:
</span></b><span style="font-size:12.0pt;color:black">LIBRARYDIR <librarydir-bounces@lists.ctc.edu> on behalf of Dawn Hawley via LIBRARYDIR <librarydir@lists.ctc.edu><br>
<b>Date: </b>Tuesday, September 5, 2023 at 11:22 AM<br>
<b>To: </b>librarydir@lists.ctc.edu <librarydir@lists.ctc.edu><br>
<b>Cc: </b>Dawn Hawley <dhawley@btc.edu><br>
<b>Subject: </b>[LIBRARYDIR] Non-refundable Fees?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hello,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Thinking about Reserves and Equipment fees. Do you charge non-refundable processing fees for late materials and/or equipment?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Dawn<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black;background:white">Dawn Hawley</span><span style="font-size:11.0pt">
<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Executive Director</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Library, eLearning & Academic Support</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Bellingham Technical College</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Library: <a href="https://outlook.office365.com/mail/options/mail/messageContent/library@btc.edu" title="library@btc.edu">library@btc.edu</a></span><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">eLearning: <a href="https://outlook.office365.com/mail/options/mail/messageContent/eLearninghelp@btc.edu" title="eLearninghelp@btc.edu">eLearninghelp@btc.edu</a></span><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Tutoring: <a href="https://outlook.office365.com/mail/options/mail/messageContent/tutoring@btc.edu" title="tutoring@btc.edu">tutoring@btc.edu</a></span><span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black;background:white">Checkout our </span><span style="font-size:12.0pt;color:black;background:white"><a href="https://sbctc-btcctc.primo.exlibrisgroup.com/discovery/collectionDiscovery?vid=01STATEWA_BTC:BELLINGHAM&collectionId=8148478260002804" target="_blank"><span style="font-size:11.0pt">Diversity,
Equity & Inclusion</span></a></span><span style="font-size:11.0pt;color:black;background:white"> eBook Collection online </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
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