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<div class="WordSection1">
<h1><span class="normaltextrun"><b><span style="font-size:18.0pt;color:black">SBCTC-ITD Memorandum</span></b></span><span class="eop"><span style="font-size:18.0pt;color:black"> </span></span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></h1>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">Dear College Community:</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">We are pleased to announce that both the LegacyLink and Legacy Transcript applications are ready for users to access today!</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">Thank you to all who participated in this significant effort. Hats off to college project leaders, college security administrators, Legacy Project Advisory Group members, and the SBCTC IT team for their work leading up to this major
milestone.</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">The old Legacy system will head off into the sunset on August 30, 2023, marking 42 years since the Washington Community College Computing Consortium (the W4Cs) first implemented and began supporting the Payroll/Personnel Management
System (PPMS) back in 1981. </span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<h2><span class="normaltextrun"><span style="font-size:16.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496">What’s Next?</span></span><span class="eop"><span style="font-size:16.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496"> </span></span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></h2>
<h3><span class="normaltextrun"><span style="font-size:13.0pt;color:#2F5496">Access to LegacyLink and/or Legacy Transcript</span></span><span class="eop"><span style="font-size:13.0pt;color:#2F5496"> </span></span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></h3>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">Each college’s security administrator for these new applications (LegacyLink and Legacy Transcripts) will start assigning access in the coming days.
<span style="color:black"> </span></span><span class="eop"><span style="color:black"> </span></span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">Once user credentials are established:</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0in;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;cursor:text;overflow:visible" type="disc">
<li class="MsoListParagraph" style="margin-bottom:0in;margin-left:0in;mso-list:l2 level1 lfo6;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;cursor:text;overflow:visible">
LegacyLink will be available to authorized users through the <a href="https://myaccount.ctclink.us/" target="_blank">
<span style="font-family:"Calibri",sans-serif">ctcLink Gateway</span></a> or by using the direct link:
<a href="https://legacylink.ctc.edu/" target="_blank"><span style="font-family:"Calibri",sans-serif">LegacyLink</span></a>. Both access points use ctcLink Okta for a secure connection. <o:p></o:p></li><li class="MsoListParagraph" style="margin-bottom:0in;margin-left:0in;mso-list:l2 level1 lfo6">
<a href="https://legacytranscriptstaff.ctc.edu/" target="_blank"><span style="font-family:"Calibri",sans-serif">Legacy Transcripts</span></a> will be available directly to authorized users. <o:p></o:p></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-bottom:0in;margin-left:0in;mso-list:l2 level2 lfo6">
A link to Legacy Transcripts will be added to the ctcLink Gateway at a future date. <o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level2 lfo6">During this “soft release” period, the Legacy Transcript application will only be available for viewing and printing official and unofficial transcript records and for merging student
records (if needed). <o:p></o:p></li></ul>
</ul>
<h3><span class="normaltextrun"><span style="font-size:13.0pt;color:#2F5496">Legacy Transcript Official ‘Go-Live’ Date Selection</span></span><span class="eop"><span style="font-size:13.0pt;color:#2F5496"> </span></span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></h3>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">SBCTC asks colleges to get to know the Legacy Transcript application by taking it for a one-month test drive.</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">While the new Legacy Transcript application will be available to test drive, colleges will not be able to start sending transcripts from the new system until their selected “Go Live" date. <i>Users will continue to access the Legacy
HP-UX system for this functionality.</i></span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">College contacts will be asked to select a date between
<b>August 1 </b>and<b> August 15</b> to officially go live. Transcript transfers from the old system will be disabled on the selected “Go Live” date. An official communication will be sent to your college
</span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink-governance/ctclink-leader" target="_blank"><span class="normaltextrun"><span style="font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#0563C1">ctcLink
Point of Contact</span></span></a></span><span class="normaltextrun"> on July 6.
</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">As part of the go-live process, your college’s Legacy transcript data will be re-migrated to capture any changes made after June 30 to ensure they are reflected in the Legacy Transcript application.
</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<h3><span class="normaltextrun"><span style="font-size:13.0pt;color:#2F5496">Receiving a Local Copy of your College Legacy Data</span></span><span class="eop"><span style="font-size:13.0pt;color:#2F5496"> </span></span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></h3>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">Each college has selected a contact to download the SQL-based backup of its Legacy data. For data security, SBCTC will delete the backup file from the shared location once the college confirms it has successfully downloaded the file
and restored it in the SQL file server.</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">By downloading its data, each college agrees to take ownership and responsibility for the data received and will be required to sign off on data protection guidelines.</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<h2><span class="normaltextrun"><span style="font-size:16.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496">Support & Resources</span></span><span class="eop"><span style="font-size:16.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496"> </span></span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></h2>
<h3><span class="normaltextrun"><span style="font-size:13.0pt;color:#2F5496">Quick Reference Guides</span></span><span class="eop"><span style="font-size:13.0pt;color:#2F5496"> </span></span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></h3>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">LegacyLink and Legacy Transcript quick reference guides (QRGs) and manuals are available NOW in the ctcLink Reference Center under
</span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><a href="https://ctclinkreferencecenter.ctclink.us/m/117648" target="_blank"><span class="normaltextrun"><span style="font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#0563C1">Legacy
Access</span></span></a></span><span class="normaltextrun">.</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<h3><span class="normaltextrun"><span style="font-size:13.0pt;color:#2F5496">SolarWinds Ticketing Update</span></span><span class="eop"><span style="font-size:13.0pt;color:#2F5496"> </span></span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></h3>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">Two new Request Type values (<i>LegacyLink</i> and <i>
CS: Legacy Transcript</i>) have been added to the SolarWinds ticketing system to help assign tickets to the correct support resource.
</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">Submit issues or questions in SolarWinds to ensure the full support team is alerted and can address your concerns.</span><span class="eop"> </span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<h2><span class="normaltextrun"><span style="font-size:16.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496">Phase 2 Work</span></span><span class="eop"><span style="font-size:16.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496"> </span></span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></h2>
<ul style="margin-top:0in;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;cursor:text;overflow:visible" type="disc">
<li class="MsoListParagraph" style="margin-bottom:0in;margin-left:0in;mso-list:l0 level1 lfo4;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;cursor:text;overflow:visible">
<span class="normaltextrun">Legacy Transcript – After the initial Phase 1 release is completed, the team will gather input, assess and clarify college feedback, and define the scope for any future improvements.
</span><span class="eop"> </span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-bottom:0in;margin-left:0in;mso-list:l0 level1 lfo4;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;cursor:text;overflow:visible">
<span class="normaltextrun">Student Transcript Request – A secure solution to allow student-initiated requests for official and unofficial transcripts will be addressed in an upcoming effort.</span><span class="eop"> </span><o:p></o:p></li><li class="MsoListParagraph" style="margin-bottom:0in;margin-left:0in;mso-list:l0 level1 lfo4;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;cursor:text;overflow:visible">
<span class="normaltextrun">LegacyLink – After the initial Phase 1 release is complete, the team will gather input on any missing critical screens, assess feasibility of additions, and plan for any future revisions to the LegacyLink system delivery. </span><span class="eop"> </span><o:p></o:p></li><li class="MsoListParagraph" style="margin-bottom:0in;margin-left:0in;mso-list:l0 level1 lfo4;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;cursor:text;overflow:visible">
<span class="normaltextrun">Colleges have requested additional Q&A sessions, to be scheduled for mid- to late July.
</span><span class="eop"> </span><o:p></o:p></li></ul>
<p class="MsoNormal" style="margin-top:12.0pt;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">Feel free to submit a ticket if you have questions or concerns:
</span><a href="https://www.sbctc.edu/colleges-staff/it-support/erp-support/submit-ticket" target="_blank"><span class="normaltextrun"><span style="color:#0563C1">How to Submit a Ticket</span></span></a><span class="eop"> </span><o:p></o:p></p>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">Thank you,</span><span class="eop"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal" style="user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none">
<span class="normaltextrun">-Grant</span><span class="eop"> </span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
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</v:shapetype><v:shape id="Picture_x0020_3" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Title: SBCTC logo - Description: Compass" style='position:absolute;margin-left:0;margin-top:0;width:45.1pt;height:84.5pt;z-index:251659264;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
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</v:shape><![endif]--><![if !vml]><img width="60" height="113" style="width:.625in;height:1.1736in" src="cid:image004.png@01D9AB35.E38BD9F0" align="left" hspace="12" alt="Title: SBCTC logo - Description: Compass" v:shapes="Picture_x0020_3"><![endif]><span style="font-family:"Franklin Gothic Medium",sans-serif;color:#003764;mso-ligatures:none">Sherry
Nelson</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:10.55pt;text-autospace:none">
<span style="font-size:10.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764;mso-ligatures:none">SBCTC IT Communications Manager</span><span style="font-size:10.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#1F497D;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;line-height:10.55pt;text-autospace:none">
<span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#003764;mso-ligatures:none">Washington State Board for Community and Technical Colleges</span><span style="font-size:10.0pt;color:#003764;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;mso-line-height-alt:10.55pt;text-autospace:none">
<span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none"><a href="mailto:slnelson@sbctc.edu"><span style="font-size:10.0pt;color:blue">slnelson@sbctc.edu</span></a></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#003561;mso-ligatures:none">
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#003764;mso-ligatures:none">• c: 206-369-6509• o: 360-704-3949 •
</span><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none"><a href="https://www.sbctc.edu/colleges-staff/it-support/default.aspx"><span style="font-size:10.0pt;color:blue">SBCTC.edu/IT Division</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in"><a href="https://bit.ly/33KkZyV"><span style="font-family:"Calibri",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="99" height="96" style="width:1.0347in;height:1.0in" id="Picture_x0020_1" src="cid:image005.png@01D9AB35.E38BD9F0" alt="badge art"></span></a><span style="font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="normaltextrun"><b><o:p> </o:p></b></span></p>
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<hr size="2" width="100%" align="center">
</b></span></div>
<p class="MsoNormal"><span class="normaltextrun"><b>Please DO NOT REPLY to SBCTC-IT Mail regarding this e-mail. SBCTC-IT Mail is an unmonitored mailbox, and your message will not be received.</b></span><span class="eop"> </span><o:p></o:p></p>
<p class="MsoNormal"><span class="normaltextrun"><b>Message Received Only Once When Sent to Multiple Mail Lists</b></span><span class="normaltextrun">: A message sent to multiple lists is received only
<b>once </b>by members using Microsoft Exchange Server and MS-Outlook. For example, if a systemwide message is sent to 30 lists, and you are a member of 10 of those lists, you will receive the message only once rather than 10 times.</span><span class="normaltextrun"><span style="font-family:"Arial",sans-serif"> </span></span><span class="eop"><span style="font-family:"Arial",sans-serif"> </span></span><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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