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<p class="MsoNormal">Overdue laptops is time intensive work for our circ staff, especially since we stopped charging overdue tech fines.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Library staff emails and calls student when laptop is overdue and includes the cost of replacing technology if not returned. (usually ~1 week overdue)<o:p></o:p></p>
<p class="MsoNormal">If the student doesn’t return the laptop or respond to the email/call, library staff follows up with a certified letter. (~1 week after email/call)<o:p></o:p></p>
<p class="MsoNormal">If the laptop is still not returned or no response to the certified letter, the head of circulation files a security incident report (not a police report).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Our hotspots we will deactivate. We haven’t remotely shut down our computers, but our MACs are the only ones that have that remote capability, our windows based laptops don’t.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The amount of time our staff spends on technology check-outs is a lot, so there is discussion that IT will take over managing student laptops next year.<o:p></o:p></p>
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<p class="MsoNormal" style="background:white"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#005197;border:none windowtext 1.0pt;padding:0in">Heather Morgan </span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#005197;border:none windowtext 1.0pt;padding:0in">| Library
Faculty | Dept Chair</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#323130"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#323130;border:none windowtext 1.0pt;padding:0in">Spokane Falls Community College</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#323130"> <span style="border:none windowtext 1.0pt;padding:0in">Library
</span></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#323130;border:none windowtext 1.0pt;padding:0in">509-533-3807 | <a href="mailto:heather.morgan@sfcc.spokane.edu"><span style="color:#0563C1">heather.morgan@sfcc.spokane.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#323130;border:none windowtext 1.0pt;padding:0in"><a href="https://bit.ly/sfcclibchat"><span style="color:#0563C1">24/7 Chat with a Librarian</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><a href="https://bit.ly/sfcclibrary"><span style="color:#0563C1">SFCC Library Canvas Course</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Upcoming
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<p class="MsoNormal"><i><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#444444;background:white">“A library is a house of hope. It’s a place where we all, whatever our situation, can feed our ideas and develop our dreams.” – Doug Wilhelm<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#444444;background:white"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><img border="0" width="103" height="128" style="width:1.075in;height:1.3333in" id="Picture_x0020_2" src="cid:image002.jpg@01D9987C.BB906770" alt="Small Skitch"><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> LIBRARYDIR <librarydir-bounces@lists.ctc.edu> <b>
On Behalf Of </b>Sokol, Keyth via LIBRARYDIR<br>
<b>Sent:</b> Tuesday, June 6, 2023 10:55 AM<br>
<b>To:</b> WACTC Library Directors <librarydir@lists.ctc.edu><br>
<b>Cc:</b> Sokol, Keyth <ksokol@rtc.edu><br>
<b>Subject:</b> [LIBRARYDIR] Getting Laptops Returned<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi, all.<o:p></o:p></p>
<p class="MsoNormal">I will be communicating with you only through June 30 as interim; a new A.D. begins July 1.<o:p></o:p></p>
<p class="MsoNormal">For now, our media librarian just informed me that at her ALMA-PRIMO meeting there was discussion about libraries around the state figuring out how best to get loaned laptops returned.<o:p></o:p></p>
<p class="MsoNormal">Does anyone have any comments on this. I meet with my boss this afternoon and need to speak to her about our strategy, especially since we have disbanded our program.<o:p></o:p></p>
<p class="MsoNormal">Thanks.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="line-height:12.6pt;background:white"><b><span style="color:#98002E;border:none windowtext 1.0pt;padding:0in">Keyth Sokol</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.6pt;background:white"><b><span style="color:#3B3838;border:none windowtext 1.0pt;padding:0in;background:white">Library Specialist<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:12.6pt;background:white"><span style="color:#1F497D;border:none windowtext 1.0pt;padding:0in">Any pronouns are fine<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.6pt;background:white"><span style="font-size:12.0pt;color:black">425-235-6730<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.6pt;background:white"><span style="color:black"><a href="mailto:ksokol@rtc.edu" target="_blank"><span style="border:none windowtext 1.0pt;padding:0in">ksokol@rtc.edu</span></a></span><span style="color:#1F497D;border:none windowtext 1.0pt;padding:0in"> | </span><span style="color:black"><a href="http://www.rtc.edu/library"><span style="color:blue;border:none windowtext 1.0pt;padding:0in">rtc.edu/Library</span></a></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.6pt;background:white"><span style="color:black"><a href="https://forms.office.com/r/4Ezapxs8cw"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:blue">Tell the Library How We’re Doing!</span></a></span><span style="color:#3B3838;border:none windowtext 1.0pt;padding:0in;background:white"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.6pt;background:white"><span style="color:#3B3838;border:none windowtext 1.0pt;padding:0in;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:12.6pt;background:white"><b><span style="color:#3B3838;border:none windowtext 1.0pt;padding:0in;background:white">Reading:
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:12.6pt;background:white"><i><span style="color:#3B3838;border:none windowtext 1.0pt;padding:0in;background:white">Just Work
</span></i><span style="color:#3B3838;border:none windowtext 1.0pt;padding:0in;background:white">by Kim Scott<o:p></o:p></span></p>
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3000 NE 4<sup>th</sup>St., Renton WA 98056<br>
<b>Students Succeed at RTC.</b></span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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