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<p class="MsoNormal">Thanks Howard! Dawn<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> LIBRARYDIR <librarydir-bounces@lists.ctc.edu> <b>
On Behalf Of </b>Howard Fuller via LIBRARYDIR<br>
<b>Sent:</b> Thursday, March 24, 2022 8:50 AM<br>
<b>To:</b> WACTC Library Directors <librarydir@lists.ctc.edu><br>
<b>Cc:</b> Howard Fuller <hfuller@whatcom.edu><br>
<b>Subject:</b> [EXTERNAL] Re: [LIBRARYDIR] CREDO Down?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:9.0pt;background:moccasin"><b><span style="font-size:10.0pt;color:black">CAUTION: This email originated from outside of BTC. Do not click links or open attachments unless you recognize the sender and know the
 content is safe.<o:p></o:p></span></b></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">We cannot access CREDO...yet again.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Howard<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> LIBRARYDIR <<a href="mailto:librarydir-bounces@lists.ctc.edu">librarydir-bounces@lists.ctc.edu</a>> on behalf of Dawn Hawley via LIBRARYDIR <<a href="mailto:librarydir@lists.ctc.edu">librarydir@lists.ctc.edu</a>><br>
<b>Sent:</b> Thursday, March 24, 2022 8:43 AM<br>
<b>To:</b> WACTC Library Directors <<a href="mailto:librarydir@lists.ctc.edu">librarydir@lists.ctc.edu</a>><br>
<b>Cc:</b> Dawn Hawley <<a href="mailto:dhawley@btc.edu">dhawley@btc.edu</a>><br>
<b>Subject:</b> [LIBRARYDIR] CREDO Down?</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p style="margin-bottom:12.0pt"><strong><span style="font-size:13.5pt;font-family:"Verdana",sans-serif;color:red">CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown
 senders.</span></strong><b><span style="font-size:13.5pt;font-family:"Verdana",sans-serif;color:red"><br>
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<p class="xmsonormal">Good Morning,<o:p></o:p></p>
<p class="xmsonormal">Is anyone else having trouble accessing CREDO Reference today?<o:p></o:p></p>
<p class="xmsonormal">Dawn<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal"><a href="https://www.btc.edu/"></a><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
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</v:shape><![endif]--><![if !vml]><a href="https://www.btc.edu/"><img border="0" width="56" height="91" style="width:.5833in;height:.9479in" src="cid:image001.jpg@01D83F63.21563680" align="left" hspace="6" alt="image002.jpg@01D7901D" v:shapes="_x0000_s1026"></a><![endif]><a href="https://www.btc.edu/"></a><a name="x__Hlk82444055"><b><span style="font-size:10.5pt">Dawn
 Hawley</span></b></a><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:6.0pt"><b><span style="font-size:9.0pt;color:black">Executive Director,
</span></b><span style="font-size:9.0pt;color:black">Library, eLearning & Academic Support</span><o:p></o:p></p>
<p class="xmsonormal"><a href="http://www.btc.edu/"><span style="font-size:10.0pt;color:#0076A8">Bellingham Technical College</span></a><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;color:black">3028 Lindbergh Ave. | Bellingham, WA 98225</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:10.0pt;color:black">Phone: </span><span style="font-size:10.0pt;color:#0076A8">360.752.8574
</span><span style="font-size:10.0pt;color:black">| Office: </span><span style="font-size:10.0pt;color:#0076A8">CC 325</span><o:p></o:p></p>
<p class="xmsonormal" style="margin-top:1.0pt"><span style="font-size:9.0pt"> <i><span style="color:#0076A8">BTC provides student-centered, high-quality professional technical education</span></i></span><span style="font-size:12.0pt;font-family:"Gulim",sans-serif">
</span><i><span style="font-size:9.0pt;color:#0076A8">for today’s needs and tomorrow’s opportunities.</span></i><o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
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