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WWCC does manual hourly counts across our "zones" --computing, group study, quiet study, etc.  We also manually record transactions by the type of interaction across several categories.  These manual counts are then entered into a spreadsheet and created into
 charts that we use in our annual report.</div>
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Manual, indeed, but it is quite accurate, non-intrusive, and gets the job done for here--thiough of course this might be less manageable for larger libraries, but you could always do sample weeks and/or days throughout the term to get some interesting data.</div>
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<span style="font-family:Cambria,Georgia,serif; font-size:11pt">​Jacquelyn Ray, MLIS, MA | </span><span style="font-family:Cambria,Georgia,serif; font-size:11pt">Library Director | </span><span style="font-family:Cambria,Georgia,serif"><span style="background-color:rgb(255,255,255); display:inline!important; font-size:11pt">she/her</span></span></div>
<div style="font-size:12pt"><span style="color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:11pt"></span><span style="font-size:11pt"><font color="#000000" face="Cambria, Georgia, serif">Walla Walla Community College<br>
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 our </span><a href="https://askwa.libanswers.com/widget_chat.php?hash=d266f8c192e1c15230f3b8f764dcead2" title="https://askwa.libanswers.com/widget_chat.php?hash=d266f8c192e1c15230f3b8f764dcead2" style="margin:0px; font-weight:normal; font-size:12px; font-family:Helvetica; background-color:rgb(255,255,255)"><span style="margin:0px; font-size:11pt">24/7
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<div style="text-align:center; font-size:12pt"><span style="color:rgb(0,0,0); font-family:Cambria,Georgia,serif; font-size:12pt"><i>Hope, as an ontological need, demands an anchoring in practice.</i></span><span style="color:rgb(0,0,0); font-family:Cambria,Georgia,serif"><i><br>
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<span style="font-family:Cambria,Georgia,serif; font-size:12pt"><i>We need critical hope the way a fish needs unpolluted water.
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</span><span style="font-family:Cambria,Georgia,serif; font-size:12pt">(Paulo Freire,
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> LIBRARYDIR <librarydir-bounces@lists.ctc.edu> on behalf of Heath Hayden via LIBRARYDIR <librarydir@lists.ctc.edu><br>
<b>Sent:</b> Friday, October 1, 2021 2:11 PM<br>
<b>To:</b> WACTC Library Directors <librarydir@lists.ctc.edu>; Leslie Potter-Henderson <lpotter-henderson@yvcc.edu><br>
<b>Cc:</b> Heath Hayden <heath.hayden@bellevuecollege.edu><br>
<b>Subject:</b> Re: [LIBRARYDIR] Tracking students</font>
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CAUTION: This email did NOT originate from WWCC. Do not click links or open attachments unless you validate the sender and know the content is safe. If you are unsure, contact the Help Desk at x4357 or email helpdesk@wwcc.edu
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<p class="x_MsoNormal">At Bellevue we are using LibCal to assign students to seats in the library. Every student/patron who comes into the library is greeted and asked if they have a reservation. If they do have a reservation, our staff help check them in.
 If they do not have a reservation but would like to sit at a table or book a study room, our staff help them with the booking. Anyone browsing the collection, walking around, copying/printing, or connecting with a Ref Librarian are not tracked.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Bellevue is looking more and more at program data and tying this to student success. I don’t know if it would be possible, but I would love to have access to Target X on our campus and have a check in system for the library. It is becoming
 difficult to show how the library contributes to student success when we have no data on students who come into and use the library.</p>
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<p class="x_MsoNormal"><b><span style="font-size:11.5pt; color:#212121">Heath Ray Hayden, MLIS, MA</span></b><span style="color:black"></span></p>
<p class="x_MsoNormal"><b><span style="font-size:11.5pt; color:#212121">Pronouns: they/them/their</span></b><span style="font-size:11.5pt; color:#212121"><br>
<i>Associate Dean of Library</i></span><span style="color:black"></span></p>
<p class="x_MsoNormal"><span style="font-size:11.5pt; color:#212121">Bellevue College</span><span style="color:black"></span></p>
<p class="x_MsoNormal"><span style="font-size:11.5pt; color:#212121">Library Media Center | D260H</span><span style="color:black"></span></p>
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<p class="x_MsoNormal"><span style="font-size:11.5pt; color:#212121">3000 Landerholm Circle SE<br>
Bellevue, WA 98007-6484<br>
Phone: (425) 564-3133</span></p>
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<p class="x_MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:12.0pt; color:black">From:
</span></b><span style="font-size:12.0pt; color:black">LIBRARYDIR <librarydir-bounces@lists.ctc.edu> on behalf of Ventura, Gerie via LIBRARYDIR <librarydir@lists.ctc.edu><br>
<b>Date: </b>Thursday, September 30, 2021 at 11:11 AM<br>
<b>To: </b>Leslie Potter-Henderson <lpotter-henderson@yvcc.edu>, WACTC Library Directors <librarydir@lists.ctc.edu><br>
<b>Cc: </b>Ventura, Gerie <GVENTURA@highline.edu><br>
<b>Subject: </b>Re: [LIBRARYDIR] Tracking students</span></p>
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<p class="x_MsoNormal" style="line-height:12.0pt; background:#FFEB9C"><span style="font-size:10.0pt; color:#9C6500">CAUTION:</span><span style="font-size:10.0pt; color:black"> This email originated from outside Bellevue College. Do not click links or open attachments
 unless you validate the sender and know the content is safe. If you are unsure, contact the Service Desk at x4357 (425-564-4357) or email servicedesk@bellevuecollege.edu.</span></p>
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<p class="x_MsoNormal"><span style="font-size:14.0pt">Yes, I was meeting with our COVID leader person on Tuesday and I was happy and surprised to see 20 students waiting out front to get in. I’m hearing second-hand that it’s especially International students
 and Running Start students who are super excited to be face to face on campus.</span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt"> </span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt">It's a joy to see people in real life.</span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt"> </span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt">I hope you are all well.</span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt"> </span></p>
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<p class="x_MsoNormal"><b><span style="font-size:12.0pt; color:#44546A">All the best,</span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:12.0pt; color:#44546A"> </span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:12.0pt; color:#44546A">Gerie Ventura (she/her/they)<br>
</span></b><img width="115" height="115" id="x__x0000_i1027" alt="Louie Gong Native American artist-inspired Highline College Library. A blue eagle head on a green and white background with blue text." style="width:1.1979in; height:1.1979in" data-outlook-trace="F:1|T:1" src="cid:image001.png@01D7B6CE.45FC9BA0"></p>
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<p class="x_MsoNormal"><b><span style="font-size:10.0pt; color:black">Need financial assistance during COVID-19? Eligible students can get up to $1500 through the CARES Act Funding.</span></b><span style="font-size:10.0pt; color:black">
<b><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.highline.edu%2Fcares-act%2F&data=04%7C01%7Cheath.hayden%40bellevuecollege.edu%7C685cdb339e184e867c6308d9843db73d%7Cf94c251c1347422eb3ea8ac56befd6cb%7C0%7C0%7C637686222880251229%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ofMQ9HUT2JxOzT2MqY%2BwnMcaQ4MZ3IQxUd2g3VS9Fw0%3D&reserved=0"><span style="color:black">Apply
 Here</span></a>!</b></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:16.0pt">LIBRARY HOURS</span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:16.0pt"> </span></b></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt">September 7 – December 17, 2021</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt"> </span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt">Monday 10am – 6pm</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt">Tuesday 10am – 3pm</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt">Wednesday 10am – 6pm</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt">Thursday 10am – 3pm</span></p>
<p class="x_MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt">Friday, Saturday, Sunday CLOSED<span style="background:#AECBFA"></span></span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibrary.highline.edu%2Freopening&data=04%7C01%7Cheath.hayden%40bellevuecollege.edu%7C685cdb339e184e867c6308d9843db73d%7Cf94c251c1347422eb3ea8ac56befd6cb%7C0%7C0%7C637686222880261188%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xr4W1BAGXSFynR91Kk6R%2FnF8qfMlgrCYp%2FyCaHCkkmo%3D&reserved=0"><span style="color:#0563C1">10
 Things To Know Before Visiting the Highline College Library this Fall 2021</span></a><u><span style="color:#0563C1"></span></u></span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibrary.highline.edu%2Faskalibrarian&data=04%7C01%7Cheath.hayden%40bellevuecollege.edu%7C685cdb339e184e867c6308d9843db73d%7Cf94c251c1347422eb3ea8ac56befd6cb%7C0%7C0%7C637686222880261188%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EEaNQfgYD%2BKLI6XF9v5L%2F5iz6fm968enDuI9E1%2FjCk8%3D&reserved=0"><span style="color:#0563C1">Ask
 A Librarian virtual services</span></a></span></p>
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<p class="x_MsoNormal"><span style="font-size:14.0pt"> </span></p>
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<p class="x_MsoNormal"><b>From:</b> Leslie Potter-Henderson <lpotter-henderson@yvcc.edu>
<br>
<b>Sent:</b> Thursday, September 30, 2021 11:04 AM<br>
<b>To:</b> WACTC Library Directors <librarydir@lists.ctc.edu><br>
<b>Cc:</b> Ventura, Gerie <GVENTURA@highline.edu><br>
<b>Subject:</b> RE: Tracking students</p>
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<p class="x_MsoNormal"> </p>
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<p class="x_MsoNormal" style="line-height:12.0pt; background:#FFEB9C"><b><span style="font-size:10.0pt; color:#9C6500">CAUTION:</span></b><span style="font-size:10.0pt; color:black"> This email originated from outside Highline College. Do not click links or
 open attachments unless you validate the sender and know the content is safe. If you are unsure, contact the Help Desk at x4357 (206-592-4357) or email
<a href="mailto:helpdesk@highline.edu">helpdesk@highline.edu</a>.</span></p>
</div>
<div>
<p class="x_MsoNormal">YVC is using Bookings, too.</p>
<p class="x_MsoNormal">And it is buggy.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Students reserve a time and we check them in.</p>
<p class="x_MsoNormal">I was pleasantly surprised to have 8 (very happy) students in this amazing space on Tuesday.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Glad we’ve reopened.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Leslie</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal"> </p>
<div>
<p class="x_MsoNormal"><span style="color:#1F497D"><img border="0" width="29" height="27" id="x__x0000_i1026" style="width:.302in; height:.2812in" data-outlook-trace="F:1|T:1" src="cid:image002.png@01D7B6CE.45FC9BA0"></span><b><span style="font-size:10.0pt; font-family:"Dubai Light",sans-serif; color:#860000">Leslie
 Potter-Henderson, MLIS</span></b><b><span style="font-size:10.0pt; color:#860000"></span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:10.0pt; font-family:"Dubai Light",sans-serif; color:black">       
</span></b><b><span style="font-size:10.0pt; font-family:"Dubai Light",sans-serif; color:#7F7F7F">Director, Library and Media Services</span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:10.0pt; font-family:"Dubai Light",sans-serif; color:#7F7F7F">        Yakima Valley College</span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:10.0pt; font-family:"Dubai Light",sans-serif; color:#7F7F7F">        509-574-4984</span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:10.0pt; font-family:"Dubai Light",sans-serif; color:#7F7F7F">       
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.yvcc.edu%2Fservices%2Flibrary%2F&data=04%7C01%7Cheath.hayden%40bellevuecollege.edu%7C685cdb339e184e867c6308d9843db73d%7Cf94c251c1347422eb3ea8ac56befd6cb%7C0%7C0%7C637686222880261188%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=pj2F6ef183MfdYRPfqdVvfa7v8aJbAaMqJicUrE9hGU%3D&reserved=0">
https://www.yvcc.edu/services/library/</a></span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:10.0pt; font-family:"Dubai Light",sans-serif; color:#860000"> </span></b></p>
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<p class="x_MsoNormal"><b>From:</b> LIBRARYDIR <<a href="mailto:librarydir-bounces@lists.ctc.edu">librarydir-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Ventura, Gerie via LIBRARYDIR<br>
<b>Sent:</b> Thursday, September 30, 2021 10:49 AM<br>
<b>To:</b> WACTC Library Directors <<a href="mailto:librarydir@lists.ctc.edu">librarydir@lists.ctc.edu</a>><br>
<b>Cc:</b> Ventura, Gerie <<a href="mailto:GVENTURA@highline.edu">GVENTURA@highline.edu</a>><br>
<b>Subject:</b> Re: [LIBRARYDIR] Tracking students</p>
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<p class="x_MsoNormal" style="line-height:12.0pt; background:#FFEB9C"><b><span style="font-size:10.0pt; color:#9C6500">CAUTION:</span></b><span style="font-size:10.0pt; color:black"> This email originated from outside of the organization. Do not click links
 or open attachments unless you validate the sender and know the content is safe. If you are unsure, contact the Help Desk at x4717 or email
<a href="mailto:helpdesk@yvcc.edu">helpdesk@yvcc.edu</a>.</span></p>
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<p class="x_MsoNormal"><span style="font-size:14.0pt">It’s not really a sign in/out, but we’re using Microsoft Bookings and asking students to reserve a computer or a study table. It’s super buggy and I don’t think they’re doing it 100% but it’s something.
 Our IT is using the same program for students to reserve a computer in their labs.
</span></p>
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<p class="x_MsoNormal"><span style="font-size:14.0pt">I can run reports and get the names of students who were here. We’re limiting library services to current students and employees this quarter.</span></p>
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<p class="x_MsoNormal"><span style="font-size:14.0pt">It appears that we’re averaging about 50 people through the front doors between 10am – 2pm, so it’s not busy like in the BeforeTimes when it was hundreds an hour during busy times.</span></p>
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<p class="x_MsoNormal"><b><span style="font-size:12.0pt; color:#44546A">Thanks,</span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:12.0pt; color:#44546A"> </span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:12.0pt; color:#44546A">Gerie Ventura (she/her/they)<br>
Library Director<br>
</span></b><img border="0" width="115" height="115" id="x_Picture_x0020_1" alt="Louie Gong Native American artist-inspired Highline College Library. A blue eagle head on a green and white background with blue text." style="width:1.1979in; height:1.1979in" data-outlook-trace="F:1|T:1" src="cid:image001.png@01D7B6CE.45FC9BA0"></p>
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<p class="x_MsoNormal"><b><span style="font-size:10.0pt; color:black">Need financial assistance during COVID-19? Eligible students can get up to $1500 through the CARES Act Funding.</span></b><span style="font-size:10.0pt; color:black">
<b><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.highline.edu%2Fcares-act%2F&data=04%7C01%7Cheath.hayden%40bellevuecollege.edu%7C685cdb339e184e867c6308d9843db73d%7Cf94c251c1347422eb3ea8ac56befd6cb%7C0%7C0%7C637686222880271141%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=cWCg5vsNYNOko4rpO05rgrKRMZWdt0Uk5pB5UP80%2B2A%3D&reserved=0"><span style="color:black">Apply
 Here</span></a>!</b></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:16.0pt">LIBRARY HOURS</span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:16.0pt"> </span></b></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt">September 7 – December 17, 2021</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt"> </span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt">Monday 10am – 6pm</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt">Tuesday 10am – 3pm</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt">Wednesday 10am – 6pm</span></p>
<p class="x_MsoNormal"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt">Thursday 10am – 3pm</span></p>
<p class="x_MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt; font-family:Roboto; color:#202124; letter-spacing:.1pt">Friday, Saturday, Sunday CLOSED<span style="background:#AECBFA"></span></span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibrary.highline.edu%2Freopening&data=04%7C01%7Cheath.hayden%40bellevuecollege.edu%7C685cdb339e184e867c6308d9843db73d%7Cf94c251c1347422eb3ea8ac56befd6cb%7C0%7C0%7C637686222880271141%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FrAtwpQwOeVOvQarr70Mbyx%2B%2FYCGmDs%2FFNaQR2HaMRI%3D&reserved=0"><span style="color:#0563C1">10
 Things To Know Before Visiting the Highline College Library this Fall 2021</span></a><u><span style="color:#0563C1"></span></u></span></p>
<p class="x_MsoNormal"><span style="font-size:14.0pt"><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibrary.highline.edu%2Faskalibrarian&data=04%7C01%7Cheath.hayden%40bellevuecollege.edu%7C685cdb339e184e867c6308d9843db73d%7Cf94c251c1347422eb3ea8ac56befd6cb%7C0%7C0%7C637686222880281109%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=FDw1c5pu8zWsFbyiVt8IYnnaoVR4dar%2Bs%2B1euHzOs0g%3D&reserved=0"><span style="color:#0563C1">Ask
 A Librarian virtual services</span></a></span></p>
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<p class="x_MsoNormal"><b>From:</b> LIBRARYDIR <<a href="mailto:librarydir-bounces@lists.ctc.edu">librarydir-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Coe, Erica via LIBRARYDIR<br>
<b>Sent:</b> Wednesday, September 29, 2021 2:47 PM<br>
<b>To:</b> WACTC Library Directors <<a href="mailto:librarydir@lists.ctc.edu">librarydir@lists.ctc.edu</a>><br>
<b>Cc:</b> Coe, Erica <<a href="mailto:ecoe@olympic.edu">ecoe@olympic.edu</a>><br>
<b>Subject:</b> [LIBRARYDIR] Tracking students</p>
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<p class="x_MsoNormal" style="line-height:12.0pt; background:#FFEB9C"><b><span style="font-size:10.0pt; color:#9C6500">CAUTION:</span></b><span style="font-size:10.0pt; color:black"> This email originated from outside Highline College. Do not click links or
 open attachments unless you validate the sender and know the content is safe. If you are unsure, contact the Help Desk at x4357 (206-592-4357) or email
<a href="mailto:helpdesk@highline.edu">helpdesk@highline.edu</a>.</span></p>
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<p class="x_MsoNormal">Hi all,</p>
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<p class="x_MsoNormal">How many of you have students sign-in/sign-out when coming to the library?  This is mainly for contact tracing purposes. We are fully vaccinated, but we are not being asked to confirm if the student has completed the attestation.  Visitors
 are allowed on campus but we are discouraging them in the Library. </p>
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<p class="x_MsoNormal">I saw a couple of notes in the <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.google.com%2Fspreadsheets%2Fd%2F1SYFHp451KC8l3TZawbYdI93KZYW4CVvKau0js8xnc4w%2Fedit%23gid%3D0&data=04%7C01%7Cheath.hayden%40bellevuecollege.edu%7C685cdb339e184e867c6308d9843db73d%7Cf94c251c1347422eb3ea8ac56befd6cb%7C0%7C0%7C637686222880281109%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=M3VRlD93Ga%2FSx9jzX46HCFYVvGom178bIAIRuNc1dIk%3D&reserved=0">
reopening plans</a> document but assume there are more at this point. </p>
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<p class="x_MsoNormal">Thanks,</p>
<p class="x_MsoNormal">Erica </p>
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